175 results found
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2 votes
Waiting to hear the business reason for this request.
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Transaction number
Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.
1 vote -
Tender Payment Options
Having the option to set associated "pricing" with tender would be most helpful. In Washington, DC we have a food token (Breadcoin) that is worth $2.50. Though we are able to designate tender type, CSR nor myself were able to locate an option to designate a price/cost with the tender option.
1 vote -
setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below
Is there anyway to setup a minimum payment threshold to be input via the clover devices. We wanted something like $30. If the sale is below $30, it won’t allow the bartender to go further in the sale screen. I see something for max threshold but not minimum
1 vote -
I need to be able to add the convivence fee to the QR code and SQL link.
I need to be able to add the convivence fee to the QR code and SQL link.
1 vote -
PAY button turn to green when cash is entered
If a customer pays with cash and the amount tendered is entered, please make the pay button green. It is consistent with the rest of the app. It also makes it easier for the employee to quickly press the correct button. I find my employees hesitate because they are used to the button being green to proceed.
1 vote -
Ability for employees to remove Additional Charges
Merchant requested to limit the employees access to remove the Additional Charges from their current profile.
1 vote -
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment
Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.
1 vote -
I need you to make the letters bigger in the transactions when printed and have the name of the customer
I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be
1 vote -
hosted checkout
We have created a "pay now" button for our website home page so clients that receive a statement in the mail can easily make a payment online.. That part seems to be working well.. My problem is I do not get any type of notification that a payment has bean made.. So when I try to balance my daily deposit I notice numbers not matching then the search is on.. It would just be really really nice to get an email when a payment is made online through the hosted check out
1 vote -
Flat Credit Surcharge
Taxi Drivers would like to add a flat 1.50 surcharge to credit cards. And use contactless at the same time.
1 vote -
Maximum Transaction size
Controls for maximum Transaction allowed by Empoyee. Also a maximum tip amount based on % of transaction amount. Neeed for Taxi Industry.
1 vote -
Ability to re-open paid order and move payment
Table restaurants desperately need this feature especially when a payment is taken on the wrong table or wrong order.
1 vote -
Remove SKIP PIN on DUO Mini
Hi good afternoon Clover Support,
I'm reaching out with a huge issue that is causing fraud at our liquor store. I have Clover Duo and I have a setting on the device that requires Debit customers to use their PIN #, but for some reason the Mini on our Station Duo is giving the customers the option to "SKIP PIN"! Which should Not be an option. A customer who is using a stolen card is Obviously going to “SKIP PIN” before the business owner can select No on the big screen.
I’m asking for the engineering IT support team to…
1 vote -
Clover Go App - Payment Notes
Business Type: Automotive Service
Client stated when trying to enter notes for description of service(s), the field is very limited. There may be multiple services for a single customer and due to limited characters, multiple transactions are possible as he cannot key all notes on a payment notes, The ask is to increase the amount of characters allowed1 vote -
surcharging on online orders
merchant would like to apply surcharge to all online orders regardless of the card type to avoid paying fees for debit transactions as well as credit.
1 vote -
Special Payments / ie Room Charges (Clover Dining)
Would like to be able to close bills as a room charge and include gratuity to be factored into shift reports. We can create special tenders but can only process them for the exact amount of the bill. This also applies to paper gift certificates.
For example, if a customer has a $45 bill and a $50 gift certificate, it would be nice to process the special tender for $50 and have the remaining $5 count towards the servers tips. Or if they are charging a $25 meal to their room but want to include a $5 tip, we could…
1 vote -
Allow Cash and Check transactions to be entered on Clover.com Dashboard
I would like for Cash and Check transactions to be available to be entered on Clover.com Dashboard, when away from Clover terminal. My client who uses Clover receives check payments in the mail and it would be easiest for them to enter these checks at their desk rather than up at the terminal, especially while it is being used. And they multiple locations, so will pick up cash and checks to bring back to their main location, but cannot enter these at the main location as they are required to do so at the specific location's terminal.
Bonus if these…
1 vote -
The ability for the signature verification screen to be turned on and off.
The ability for the signature verification screen to be turned on and off. Merchant liked this feature as it allowed them time to check customers ID.
1 vote -
display store credit on receipt
Retailers give store credits to customers (on a slip) and have it enabled as a payment tender. When store credit is chosen and it covers a partial payment
and then the rest of the payment is by credit/debit card the payment receipt only shows the credit/debit card payment not the store credit. It should show both payment methods on the receipt.1 vote
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