566 results found
-
Refund
when processing a refund is there to have the item placed back in the sock count in the inventory app
9 votes -
Add items back to inventory when doing item refund or exchange
would to have a way for clover to add an item back to inventory stock count when doing an item refund or exchange without using a 3rd party app.
9 votes -
Partial refund is needed to correct an "overtipping" that happened by mistake
My FLEX terminal is basic: it bundles services with product sales, so that when a client is presented with the tip screen, she does not always realizes that if she taps on "20%", il will apply to the entire transaction. I do not want to rip off my clients (it is bad for business!) so I think introducing a way to issue a partial refund on that transaction before the batch is closed is a discreet way to correct a mistake before the client gets her cc statement and goes bonkers -or never comes back out of embarrassment or for…
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have Option to Require Zip Code and Street Address
For a phone sale, we would like to have the option to require the zip code and street address. The rates come in so much cheaper when a user passes in these values.
9 votesWe're planning an enhancement where zip code will be required and street address will be optional. The AVS result will continue to be displayed to the merchant. Street address is not reliable, so we do not plan to make it mandatory.
-
Adding tip to custom tender type
Merchant would like the option to add tip to a custom tender type the merchant creates.
9 votes -
9 votes
-
9 votes
-
Option for Pay Out tender
We need a Pay Out option for cash pay outs from the Register app.
9 votes -
Option to remove Verify Signature step after transaction
Does not want the option to verify the signature after doing a transaction.
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Invoices
For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have ability for custom fields for payment button
Currently it only asks for card and billing info. We have merchants needing the ability to have custom fields for their payment button. Examples could be: Invoice #, Account #, or a note.
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product
-
add charge button
when I placed an order, I only see add discount button only. I would like to have a button for add charge button so that I can charge extra right there on the system.
8 votesHello,
Can you please elaborate on your request? What Clover app are you using, and at which point are you in the user flow?
In advance, you may want to review our solutions for Item Modifiers, and/or Service Charge to see if either already support what you're looking to do.
Thanks,
Clover Product
-
Add search for "business name" to search field, not just person's name or email address
Merchant charges other businesses for products. They need the option in Virtual Terminal search field to search the business name and not just by a person's name and email address as the people and email addresses may change from time to time. In the customer field the business name is an option, requesting that be added to the search field to easily locate the correct business to be charged.
8 votes -
Item exhange
Merchant would like option to exchange items using counter service plan
8 votes -
Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices
Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.
The web link would require customer to fill in required information and send back to merchant via email.
8 votes -
Multiple Tax Rates For Custom Items
The merchant would like the ability to select the tax rates to apply to a custom item. At this time custom items will only allow default tax
8 votes -
Being able to partially refund without needing to re-enter in the full card details
Right now merchants who do not ring in multiple items do not have a partial refund option without needing to re-enter in full card information. This is a complaint that has come up several times among several different merchants operating in separate industries.
8 votesWe have a pilot of being able to partially refund a flat amount from the web dashboard. Please contact support to be added to the pilot.
We're investigating making this more broadly available.
-
modify payment on closed orders
I have a very large merchant with 8 clovers and they are about to switch to micros for this exact reason. They are insanely busy, and many times a card is swiped for the wrong table. When this happens, they have to void the transaction.
BUT - there is no feature to re-open the order and apply the correct payment card. Instead, they have to open a new table/order, re-enter all of the items, apply a note to the kitchen "do not make" (because you can't close an order that is not fired), swipe the card again to complete payment.…
8 votes -
Refunds without receipt issue
We have an issue when issuing a manual refund to a customer without a receipt, there's no way to attach a generic item or specific item to it. Why can't I scan an item or attach a item in the inventory to it? We're in retail and that would make sense. Reporting is very off because of this problem.
8 votes -
Returns and Exchanges to show up on same transaction
Please allow for merchant to ring up a customer, allowing returns and exchanges to show up on the same transaction from Register. This will allow a way more seamless, fluid process. Thank you.
8 votes
- Don't see your idea?