571 results found
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Option for Pay Out tender
We need a Pay Out option for cash pay outs from the Register app.
9 votes -
Allow invoice to be sent via text also
Allow invoice (should be "payment request" to be sent via text also
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Invoices
For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Exchange items for a different price
exchange an item for a lower or higher price and take a payment
8 votes -
add charge button
when I placed an order, I only see add discount button only. I would like to have a button for add charge button so that I can charge extra right there on the system.
8 votesHello,
Can you please elaborate on your request? What Clover app are you using, and at which point are you in the user flow?
In advance, you may want to review our solutions for Item Modifiers, and/or Service Charge to see if either already support what you're looking to do.
Thanks,
Clover Product
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Add search for "business name" to search field, not just person's name or email address
Merchant charges other businesses for products. They need the option in Virtual Terminal search field to search the business name and not just by a person's name and email address as the people and email addresses may change from time to time. In the customer field the business name is an option, requesting that be added to the search field to easily locate the correct business to be charged.
8 votes -
Returns and Exchanges to show up on same transaction
Please allow for merchant to ring up a customer, allowing returns and exchanges to show up on the same transaction from Register. This will allow a way more seamless, fluid process. Thank you.
8 votes -
Custom discount amount
Using the discounts app be able to have a specific discount but choose a variable amount. Essentially custom discount amount but have a set category so it’s traceable.
8 votes -
Discount items for specific date range
I want the option to apply discounts on specific items or categories for a specified date range and have it available to everyone
(no loyalty, coupons, etc, just a plain old sale for whoever walks in my store). Similar to happy hour app, but be able to choose a date range to run the promotion,Ex: 10% off accessories this week
(have it apply automatically so that i don't have to manually discount every accessory that someone buys)
8 votes -
taxes included as part of order instead of added on
Merchant runs a carwash and would like an enhancement that would allow them to charge tax as part of the total instead of it added on - without employees having to calculate this
8 votes -
"All Done" prompt when the back button is selected on tip prompt.
"All Done" prompt when the back button is selected on tip prompt.
Customers have walked out by pressing the back button on the tip screen. The message is the same message that is prompted when a sale is done. It is very confusing and much harder to track the customer in a fast paced environment. Much like a busy bar or a night club. My team is very reluctant to sell any more clover devices until the issue is resolved. It is causing us a lot of negative revenue as the word is spreading. We reached out to the ISO…
8 votes -
Cannot add tips to a transaction in Offline Mode
You cannot put tips in for a closed order if your Station is offline. Calling Clover support the only answer I received was to call in and they can run a 2nd transaction on the card for the tip amount. This would hit the customers card 2x and is NOT a good way to deal with this issue. If the Station is offline the tip amount should be able to be entered and stored/sent with all the other card data when the system comes back online.
If using pre-auth and the Clover is online everything works fine and the card…
8 votes -
Larger "Done" button after order completion
We have a Clover Station 2018, and when the screen is flipped for a customer to provide a Custom Tip there's a lot of confusion after the customer enters the Tip amount. Can the green checkmark be made LARGER or a large DONE button inserted in lieu of the green checkmark?
8 votes -
Ability to delete a partially Paid Open Order
Merchant request to submit a product enhancement to allow the deletion of an Open Order(s) that have a refund.
8 votes -
Recurring payment option through payment links
There needs to be an option for recurring payments through the payment links on a website, not only through the virtual terminal
7 votes -
Allow Cancelation of an Invoice without notifying the customer (for payment received via check or other)
When I receive payment for an invoice that I sent through the virtual terminal in a form other than through Clover (cash, check, etc.) I would like the option to cancel the invoice without sending an automatic email to the customer. What happens currently is I will send an invoice via the virtual terminal, then I receive a check in the mail (for example) for the invoice, I cancel the request for payment I sent through the virtual terminal, and then the client receives an email saying their invoice was canceled. This frequently leads them to email me asking if…
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have ability for custom fields for payment button
Currently it only asks for card and billing info. We have merchants needing the ability to have custom fields for their payment button. Examples could be: Invoice #, Account #, or a note.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Service charges vs tips
Auto gratuities should be categorized as tips, not as service charges. For locations that pool tips this difference causes confusion when splitting the tips.
7 votes -
Allow itemized invoicing for each line item and line for shipping charges
Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
Also include an option to add shipping line
Allow to link with DAVO like the rest of Clover sales.7 votes -
Pull back Check
Need to be able to pull back a check if the wrong card was used and the order reopens so new payment method could be used
7 votes
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