156 results found
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Different Order Type on Each Section Type
For takeaway orders in the UK, there are different VAT rules to eat-in orders. We need the ability to force the takeaway Section in the Dining App to use a different order type to that used in the Seated Sections. The ability to select it in the Register App means that the wrong order type can be selected; which has implications in assigning the correct VAT treatment to the items ordered.
1 vote -
schedule order in DINNING APP
the option to schedule Orders in Dinning app, it can help to set up orders in store for pick up another days like caterings
1 vote -
todd@rb-restaurants.com
Need to be able to make the table of new customers a special color so that everyone knows it is a first- or second-time customer. have it put on order in kitchen that it is there first time. to alert all staff.
1 vote -
Order Receipt Breakdown - Urgent!
The order receipt that is printed to the kitchen is confusing staff who had just switched from an older system and they are confused because the items come in as they were entered chronologically. Instead, we juts need a simple feature to "Group Categories".
For example, Sandwiches, Sides, Etc.
Right now, line items:
1 Sandwich
1 Fries
1 Dessert
1 Sandwich
and so on..Thank you !
1 vote -
Choose a printer manually for restaurants that have more than 1 bar
When a restaurant has more then 1 bar, we have no option to choose which one to print to. If we are using register and omit the printer labels on all of the alcohol items, it does pull up a list of all items on the order including food, but it lists all items individually to pick and choose the printer. This setting is based on "save and pay", which does not apply to Dining.
Could we have an option for "manual" print when assigning printer labels? That way we could assign that to all items where we need an…
1 vote -
inventory decriment
Currently the inventory doesn't decrease in restaurants for open checks. If someone orders an item that has to be decreased since there are limited items such as specials, etc.. or limited seasonal items, then for restaurants, the on hand count should decrease as the item is ordered. In current state, the inventory doesn't decrease until the check has been closed out and this gives false on hand counts which can cause servers to order items that have been depleted already. For restaurants, please decrease on hand counts when items have been fired to the printer instead of when the check…
1 vote -
Disable table colors changing to red in Dining when the tables are occupied for a long time
Would like the feature for tables that are occupied for a long time in Dining turning red to be removed or an option to be added to disable this feature.
1 vote -
Offer split check presentment.
Currently to print out split checks where 1 guest pays for another guest you have to move items to the paying guest and the print the bill. This adds unnecessary steps, falsely inflates guest check averages, and causes confusion for management, staff, and guests when evaluating bills. The cash out function allows you to pay for multiple guests on 1 payment, this functionality should be passed on to present the bills to the clients to pay. Split check bill presentment is the norm in restaurants and should be a very basic feature that comes as a default ability. Servers typically…
1 vote -
dining software
fast cash with no explanation for managers
multiple gratuity lines
see table number on tips app
should be yellow when things are on hold - hard to tell when something hasn't been fired
Need PPA count
table count should be able to adjust depending on where people are sitting
should be able to re-open table when refund has been issued incase wrong table was closed out1 vote -
Bento Box Menu Issues
We have been trying to get our BentoBox integration for online ordering work for nearly five months now. We keep running into a variety of issues with the POS-synced menu from Clover to BentoBox.
One of the big ones is we have a regular menu, and a Sunday Brunch menu. It is currently not possible to set separate days of the week or times for different menus. When I spoke to support they suggested we manually add and remove menu items DAILY!!!!! That suggestion felt very out of touch with reality, as anyone in the restaurant business knows...NO ONE has…
1 vote -
Alphabetizing by last name
There needs to be an option for alphabetizing tabs by last name not by the first name.
1 vote -
Allow Tables to be assigned to servers in Clover Dining
Allow tables to be assigned to a "section" and allow a section to be assigned to a server.
This would allow a Host/Hostess to easily see how many tables are occupied for a specific server. They will be able to make sure tables are spread out between servers more evenly.1 vote -
when I delete item kitchen do not know delete still make a food please update system
sometime customer change idea when order it. How to let kitchen know it already delete it not double make it.
1 vote -
Request for 2-way integration with HostMe in Clover Dining Station
The highest valued integration parameters would be:
- Clover Dining Station ability to allow an employee at fine dining restaurant to pull a reservation from HostMe and seat them at a table in Dining application.
- Send the data back to HostMe to show that the client was seated and showed up for their reservation and dined for X hours and minutes based on when the table is closed in Dining Station
- Sync customer data between HostMe and Clover - 2-way if possible.
- Allow employees to access HostMe in the Clover Dining Station GUI so that the Clover…1 vote -
Table numbers / identifier
When dine in — there needs to be a mandatory identifier for the table, place or area for which the order is coming from. Then servers will know where to take the food and drinks in a room of 300 tables
1 vote -
Remain in order after print bill to pay bill instead of going back to table layout
ability to remain in the order when hitting print bill to pay instead of going back to the dining app screen layout. this is just an annoying extra step.
1 vote
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