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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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392 results found

  1. Once an item is keyed into a category the order can't be adjusted. Likewise with Modifiers. Many Merchants prefer to organize by most popular or alphabetically but they currently only display in the order keyed.

    30 votes

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  2. 30 votes

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  3. We offer a membership which allows for a discount on merchandise. However, if we do the entire order discounted, the membership itself is discounted. Manually going back through and the potential for error from the cashier is just inefficient. It would be nice to exclude certain items or categories entirely from discounts. As the finance person on the back end of things, I can assure this would save us money as there would be zero margin for error.

    28 votes

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  4. We're having difficulty dealing with exchanges and returns and would like the ability to issue an item as a negative on a sale so the sale and refund/exchange are all apart of one transaction. Our old POS system (Springboard Retail) allowed for us to do this and it worked wonders.

    28 votes

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  5. 27 votes

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  6. 26 votes

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  7. I need to be able to have inventory of the modifiers not just the item. For example I need to know I have 20 small, and 40 Large size in the same shirt, not just that I have 60 shirts available.

    24 votes

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  8. 24 votes

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  9. 24 votes

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  10. Automate "Unavailable" or disable Online inventory item if sold out for items that are quantified..

    23 votes

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  11. Merchant would like customer to be able to exchange items for others with a different value without having to issue store credit, etc.

    22 votes

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  12. When adding sizes or other variants to items with different prices for different variants, these should remain as a group instead of becoming individual items when placed under a category.

    22 votes

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  13. We would love the ability to dynamically show / require new modifiers based on other modifier selections. For example, right now we have two inventory items per sandwich -- 1) Sandwich 2) Sandwich + Combo. Option 2 includes modifiers for type of drink and type of chips. We would like to condense the two buttons down to one "Sandwich", with a modifier for the combo. If the combo modifier is selected, it would pop-up two new (required) modifiers for the selection of the drink and chips.

    If we did this now, the Chips & Drink modifiers could not be marked…

    21 votes

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  14. new feature for the modifiers to have variable prices

    21 votes

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  15. In restaurants, there is often the need to put a modifier on top of another modifier. For instance, a customer orders meal combo that comes with a soup or salad. Once the server chooses "Salad," he or she should be able to now choose the dressing type (without having to add the dressing mod group to the meal item). I'm seeing this done in other competitor systems such as Toast and Cake... and it appears that the easiest way to do this would to be able to have a "Modifier" also be an "Item" in the Clover inventory. When this…

    21 votes

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  16. Merchant wants to be able to locate items for exchanges by typing the name of the item or by scanning the bar code of the item to avoid having to go through all the items one by one. Also to be able to have exchanges between multiple categories.

    21 votes

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  17. 20 votes

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  18. Merchant would like to be able to organize the inventory and register alphabetically; just a button that will sort it out without having to move categories and items around

    20 votes

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  19. Program Clover Register Counter service to have different start numbers for the order numbers, this helps avoid duplicate numbers when you have 2 Clover stations at one business.
    Have one order number start at 101, the 2nd POS order number to start at 202 and so on.
    There are many business with 2 or more registers and taking orders at the same time from 2 different POS' cause confusion in the kitchen.

    19 votes

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  20. Please give users the ability to Add/Edit Order Notes after an order has been placed.

    19 votes

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