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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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115 results found

  1. automatically remove items from online ordering menu after certain time once food run out or no longer want food to show on site

    1 vote

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  2. Can we setup a delivery option for online ordering that DOES NOT contract through doordash?

    Restaurants that have their own delivery staff don't have the option for online ordering to do it themselves...its forcing them to use doordash. Thanks

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  3. Hi,
    In the clover Online Ordering System below Options are not there and I think they will help
    1. Search Bar - To check the Menu Item.
    2. Pay @ Store - If the customers wanted to pay @ Store.
    3. Pay by Cash @ Store - If the customers wanted to pay by Cash @ Store.

    Pls check the above options which will help customers to a great extent.

    1 vote

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  4. We are a Restaurant and we offer our customer discounts when they order online thru our website (instead Skip or Uber). But there is no option on Clover online ordering where we can do such. With our current online ordering platform we could issue a Coupon code and Customers could use that Code at checkout. Also that code will only work if customer spend more that X amount.

    1 vote

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  5. The ability for an order generated from the device to be able to be assigned to a driver from DoorDash Drive.

    1 vote

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  6. Clover online currently only has the option for credit card payment. Please add a pay by cash option!

    1 vote

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  7. Online ordering with clover only has the options for Pick-up, Curbside Pickup, Delivery and Dine in. A custom order type would be amazing so we can customize an order type the way we can do it for the clover stations! For example having a Sitting at Woodrow’s order type.

    1 vote

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  8. Special instructions do not appear for online orders placed through Order with Google.

    1 vote

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  9. for Omaha accounts to have the availability to pay with apple pay.

    1 vote

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  10. It would be helpful to have a separate pricing option for the COLO platform so that the cost of to go supplies can be passed onto our online ordering customers and not our dine in customers. This is especially helpful now that the cost of to go supplies are in short supply due to COVID.

    1 vote

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  11. When an online order comes in with a note that says "extra bacon" instead of being added as a modifier that adds price in the transaction, merchants would like to have the option of editing or adding (items, modifiers) to the same transaction, in order to obtain and charge the real price.

    1 vote

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  12. The system should allow customers who order through someones COLO site to Opt In to marketing from the merchant. This should add that information to the Customers app on Clover.

    1 vote

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  13. Merchant would like Longer preparation time for Clover online orders
    the merchant do catering and most customers order catering ahead of time. Some time 2 days in advance or longer.

    1 vote

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  14. Clover Customer App tether to the Clover POS while on same network as the restaurant. Ability for customer to place an order at their table from their phone and show up at the bar or counter POS and show what table they are at. Then cash out on the App.

    1 vote

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  15. We would like to accept online orders at least a day in advance only.

    I believe an easy fix would be to offer the merchant the ability to extend the food prep time outside of an hour to a custom amount of time (for example, 24 hours or 1 day, 2 days)

    Another fix would be to give the merchant an option to disable “pickup ASAP” leaving only “schedule an order” under pickup time.

    1 vote

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