5 results found
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Seamless business phone number update
Merchant suggested to seamlessly update his business's phone number. He didn't like the process of contacting clover support, and then being transferred to merchant services.
1 voteClover is rolling out self - service features including updating address and phone number for the business. This will be available for most merchants in North America.
You can reach out to your reseller to see if your account would be included in these updates.
Thank you
Clover Communications
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Refund Item option with Debit Card payment
I need an option to refund one or more specific items to a debit card not just to refund the entire payment. There is this option on credit cards and cash sale but not debit cards. Most of my sales happen via debit card so this would be incredibly handy when a customer comes back to return just one or two items
2 votes -
Filter Virtual Terminal Transactions in Dashboard
Currently there is no way to filter by payments made through the Virtual Terminal in the Clover Dashboard. Existing workaround is to export transactions to csv file and sort by keyed transaction. Merchant would like an easier solution for filtering Virtual Terminal transactions, similar to what exists for device filtering.
2 votesThis feature is already available. You can finder it under Transaction filters: select "Payment Source" as "Other Payment Sources", and then select Virtual Terminal from the dropdown.
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Add items with variants on web dashboard
I suggest team to add feature for adding items with variants via excel upload on web dashboard. Currently only allows user to add variants one by one manually in clover device, which is too complicated and not efficient.
4 votes -
View Open Orders from Web Dashboard
The Web Dashboard does not have the ability to view Open Orders from the Orders tab. The drop down menu under All Order Types is blank, there are no selections for Open or Closed. The ability to sort the columns is also gone.
37 votes
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