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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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115 results found

  1. Merchant should be able to notify customers via text when order is ready for pick up.

    38 votes

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  2. Have a setting on the Clover online order to assign items/category availability.
    For example breakfast sandwich or all items listed breakfast category can only be ordered from 7:00 AM-10:00AM
    Cheeseburger is only available to be order online from 11:00 AM-3:00 PM.

    32 votes

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  3. Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.

    30 votes

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  4. Our customers have continuously requested an option to add pictures to the online ordering so they know what they're ordering, such as Uber Eats, Grubhub and so on.

    23 votes

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  5. Merchant would like a way to apply discounts to COLO orders the way they can on the device. The merchant has a promotion running that they can use on the device but online orders have no way of taking advantage of the discount

    20 votes

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  6. Allow Rewards to be REDEEMED through Online Order.

    20 votes

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  7. Have the stock tracking and limitation for Online Ordering, therefore if an item it out of stock it will hide on the online ordering to prevent customers from selecting that order.

    18 votes

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  8. I process for a growing franchise called Outer Banks Boil Company. We need the ability to INTEGRATE into a WIX website where a customer has the option to "purchase" an item with the option to pay in-store, and leave a tip online. This new integration with WIX should allow complete branding including customization with logos etc, ability to purchase online and the order is received and printed in-store by a Clover POS.

    15 votes

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  9. Merchant would like the ability to add a service charge on COLO.

    15 votes

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  10. The focus of a customer's online ordering page shouldn't be Clover's own branding and color scheme (imo). The Top banner has CLOVER with a giant GREEN banner. Green is NOT a good color for restaurants, and again, the focus should be on the customer brand/logo and the Clover name should have a reduced profile. It's about the customer. Make the BG color white, the Clover text black/neutral. This is small change but I think it's emotionally impactful for new merchants who see this page for the first time. The look, feel, and emotional resonance of our OLO, is falling short…

    14 votes

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  11. Currently gift cards can only be used in person. There is no option to use digital gift cards online. We are curbside only right now so customers cannot use gift cards. Customers should be able to input digital gift cards online.

    13 votes

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  12. Please give us the deliver option in The Ordering App for online ordering

    12 votes

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  13. It would be great if it would let us customize the look and feel of the web ordering page to some extent.

    • Company logo
    • Colors (background, text, etc..)
    • Fonts (font-family, font-size)

    It would also be great if you could add some ready-to-use cook-looking skins.

    12 votes

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  14. When using the scheduled order feature, create a threshold with an extra prep time buffer or alert for larger orders. Concern is that with the order ahead functionality, restaurant may not see the large order in advance to adequately prepare and/or disrupt the day's production line.

    11 votes

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  15. Merchant would like to be able to use gift cards on COLO where customers can buy the cards.

    11 votes

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  16. COVID changed our lives.
    Clover it's a request to add the following features to help us survive.
    1. Ability to modify or add prep time while confirming the order
    2. Text communication with customer regarding accepting and order ready for pick up
    3. Direct partnership for delivery with Doordash or Uber
    4. Use Uber for reference their system is very good, don't need delivery tracking.
    5. Online pool max for not accepting more than what we can handle.

    10 votes

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  17. Merchant would like to have a custom Online Ordering message to present to customers when outside hours of business

    10 votes

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  18. Can you please allow us to set online service hours for any time, i.e. 11:59 pm, since the system will not accept 12:00am or beyond because it is on a different day. It would be convenient to be able to change the day, i.e. operating from Wednesday 9:00 pm to Thursday 1:30 am.

    9 votes

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  19. is there anyway we can disable In-store Pickup and only set for
    Curbside Pickup when using the online ordering app

    9 votes

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  20. Receiving a text or some sort of audible from the clover when receiving an online ordering.

    9 votes

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