Guest count in Clover Dining
There was a previous suggestion to add a guest count in Clover Dining so that better reporting on the revenue per guest could be done. It was marked as planned but that was 2 years ago, any update on that issue? It really is an issue with several of our clients.
Matt McCann
shared this idea
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Bradley
commented
When a server starts a new table in Clover Dining, they are prompted to enter how many people are seated at the table (a cover count). Many restaurants rely on cover counts for reporting and staffing purposes. It would be great if it would be possible to pull a "cover" report so restaurants know how many diners they served.
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Tamra Henning
commented
I just had my largest restaurant sign up with Clover, after coming from Toast, and they were very disappointed that guest count is not reported anywhere. It is odd that the data isn't somehow available, when it seems to being inputted into the system through Clover Dining by the server having to select the number of guests upon opening a ticket/table. They said this is how they track their average guest check, note trends during price changes and prepare for "big weeks" by looking at guest counts on the same day in previous years.
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Vincent Pappalardo
commented
Agreed. Its been planned for 2 years but Clover tracks the number of guest already so cant see why its not an easy fix.
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Anonymous
commented
Yeah I was looking for updates as well. It’s really really needed. Huge issue for us. We just got clover a couple weeks ago and are considering pulling the plug over it as we aren’t that attached to clover yet anyway. I’m very surprised any pos for use in restaurants would not have this feature?