165 results found
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Default order type should be T0-GO for non-table order
My restaurant has Dine-In (default), To-Go, and Delivery order types. When making non-table order, we some times forget to select "To-Go" order types and the kitchen will mess up customer orders. This happens a lot because the server had already selected To-Go non-table order.
9 votes -
Clover Dining: Splitting Clover Rewards at a table
The merchant is using the Clover Dining App . The merchant is unable to split Clover Rewards points on the table to each customer. They can only reward the entire table when paying out the order. The merchant was able to use this functionally in the tables app. The merchant needs this to be added to the Dining app.
9 votes -
Option to remove auto-fire when hitting Pay
I inadvertently added a wrong item (i.e. a dinner portion rather than lunch) and fired it. We verbally corrected the item with the kitchen, and I deleted the item and re-rang it WITHOUT FIRING. However when I hit Pay at the end of the meal, it automatically fired that item and kitchen made it again.
9 votes -
i want to add pictures to the items, how can i do so, if i cant please it would be a recomendation for the next uodate
how can i do so, if i cant please it would be a recomendation for the next update
it is very important, for any type of businessthank you
8 votes -
Better notification when order is not printed
Network isue or any other issue when kitchen printer is offline and order is not printed in the kitchen. Notify on the main screen so that it is easier to identify issue. Right now notification is on notification bar which is easily missed.
8 votes -
Add a hold buttton so servers are able to hold particular items for a specified amount of time.
We used Smile POS previously and decided to switch over to Clover because we are able to take payment directly at the table and front door (COVID-19) idea. But since using Clover over the past 2 weeks there are so many moe options from Smile that am finding that I miss. The ability to move single items between tables, holding items button, being able to split a check once the order was created and print the bill for each person to see prior to payment.. Im sure Im gonna have more so Ill need to come back here and post…
8 votes -
Cashier mode in Clover Dining
Requesting the ability to use Clover Dining in Cashier mode. This would allow a cashier to collect payments for the servers and subtract the credit card tips from the "cash due" in the Payments report.
8 votes -
86 items by employee
Can you make a Permission under inventory that allows select employees to 86 and items, with out giving them access to the entire inventory app. I do not want them to edit prices, just availability.
7 votes -
Simplify Menu Modifiers
When selecting Modifiers, Clover needs to be able to add a "Add, hold, or swap" button.
I am working on getting my menu into Clover, but am used to Aloha, Cake and Toast. Each of these competitors have this ability, and I am shocked that Clover cannot do it.
What I am left with is to double or triple the size of my modifier group which will drastically complicate my menu. Please help! I feel like this is a simple change that will make a huge difference!7 votes -
Cant see which servers are working which tables anymore
Recently I cant see which server has opened a table. Neither can the server. Causing the wrong tables to closed out. Told to edit the floor plan and make the tables larger. our floor plan wont allow for us to make the tables any bigger than they already are. Tech support is blaming the latest update. Can you please fix.
7 votes -
void option in Clover Dining
Merchant would love an option to void an order once it has been fired to the kitchen, as they encounter issues from time to time with items in an order that need to be removed from the records
7 votes -
7 votes
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dinning
Merchant wanted to have the option of editing the order after one of the guest left.
7 votes -
Better way to attached a credit card to a guest for bar tabs etc.
Our biggest setback with bars/restaurant's with reception venues is the ability to keep good bar tabs. Competitive POS systems allow for a quick scan of the credit card to open and create the tab and then run the total at the end of the night in the event the customer is a flight risk to leave out on their tab. How can we make this better for those businesses?
6 votes -
6 votes
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Add and edit item variant on web dashboard??
I am a new Clover subscriber and while I am trying to set up a menu on the dashboard I was told I could not add item variant on dashboard but have to do it on the device. Isn't dashboard the most convenient place to edit and manage things while with the touch screen you do not even have a key board to type? Made me wonder are there more ridiculous design of the software of Clover.......
6 votes -
When open non-table order, first thing, Clover should ask for Order Type and then Customer info
Currently, you open a new non-table order in Clover Dining or Register, users just need to select order type and pick menu items and save without the need of customer information. Employees will easily forget to enter customer data and we will have no idea whose order belongs to. So Customer info is a must have before enter any menu items!!! If employees do not enter customer info first, when they should not able to create any order!
6 votes -
6 votes
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Full category selection
The Happy Hour App recently changed so now you can select items. However now if you want the entire category you have to go in and select ever item if you add a new item you have to go in to every happy hour special with that item you need to discount and select it. the option to do category or item would be great.
6 votes -
Bar Tab Auths for Canadian Merchants
I am a Canadian Merchant and I have several clients who have asked about having the Bar Tab Auths application made available in Canada.
They would like the app to include an auto close out in case the client leaves without closing off their tab (forgets to close tab / skips out).
6 votes
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