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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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415 results found

  1. Merchants would like an option of seeing the order type (Dining Room, Takeout, Online, etc.) print at both the top of the order ticket (current) as well as an option to have it print at the bottom of the ticket too (enhancement). Even though it prints in Red on a kitchen printer, sometimes the kitchen staff doesn't see the order type because it is at the very top of the ticket with the header info and/or is obscured when the ticket is hung in the kitchen.

    1 vote

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  2. Restaurant version needs to add modifier Change Layout option under each item with modifiers. Some menu items have different choice options needed in a specific order. Currently, if you adjust modifier position in Modifier Change Layout, it adjusts in all items. Needs separation.

    1 vote

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  3. When building new items - The revenue class option should be on the main build an item screen. Makes no sense to build the item and then go back into another screen to add the revenue class. The app shows it on the main build an item screen.

    1 vote

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  4. Change the inventory layout in the clover dashboard when clicking show more and coming back the inventory takes you back to the top and its very inconvenient.

    1 vote

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  5. EASY =) When a selected modifier on an item is deselected and changed, keep that modifier in the order it was originally, instead of moving it to bottom of the modifier list for that item on the order ticket in kitchen.

    We lost a 3 location burger restaurant because, for ex, if their customer changed from medium to well done, it would move “well done” to the bottom of the modifier list
    For that kitchen order ticket throwing off the cook

    1 vote

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  6. The need to remove the "other" button on the item selection screen is very needed. We are very regulated by the state and if someone were to use this option it would be a big violation.

    1 vote

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  7. The new upgraded version is too cumbersome. I like the old version so much better. Is there a way to go back to the old version especially in the inventory section. You have way too many clicks to do what is needed than the old version. The old version everything you need to do is on one screen and not having to click to open areas to add categories, item stock, etc. Can we have an option to go back please?

    1 vote

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  8. In inventory, it would be great to be able to filter by Price/cost in the inventory management section.

    1 vote

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  9. If the prices of items are in Modifiers then the Clover Go, app does not recognize it.
    and gives us 0 . So the Modifier in Clover go app doesn't work which is very important for the application

    1 vote

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  10. Online Orders (especially form integrations) should be updating the Inventory stock count. All the correct items are received by Clover POS, but their quantities sold do not deduct from the Inventory stock count.

    1 vote

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  11. looking for itemized bill with order and customer info to automatically print on open cash orders both to go and delivery
    currently have to re-open order to print itemized bill on all open orders which is not very efficient at peak business hours

    1 vote

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  12. Both in the Register App and in Inventory. We need the ability to on screen drag and drop items in an order so that like items can be grouped together. This makes it easier for example, in a Coffee Shop, for a barrister to just shout out the hot items to a teammate while they get the cold items. Likewise, in Inventory, we have the ability to organize the order of all modifiers universally. However, often the order in which the modifiers need to pop up vary depending on the item. In other words, we need the ability to put…

    1 vote

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  13. Our sales are mainly retail electronics and each item beside the UPC and Sku at time of selling we have to add a serial number of the same UPC. A unique serial number to track warranty plans when they come back for repair.
    We do not find any field to add product serial number at the time of sale. It will be great to add a field and enable scanning the barcode of the serial number in that field.
    As a temporary solution, we are adding manually the serial number at the notes field for each transaction. But it's hard…

    1 vote

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  14. Merchant has requested that when adding products into inventory, the screen automatically populates an online photo of the product as reference along with the UPC and Name of the product.

    1 vote

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  15. You should really offer people to use the old version for the inventory, looking to switch out of Clover because the new version is unfortunately horrible for me to use for my business.

    1 vote

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  16. Please consider a history or login trail to see any deleted orders.
    For the case of duplicate orders this feature is necessary to complete orders, but it an order is deleted and there was no duplicate order this needs a trail to make it searchable and maintain the owner's money trail.
    THank you.

    1 vote

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  17. Removing custom items or allowing the admin to restrict this would help cut down on employee theft.

    1 vote

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  18. Currently order types force you to choose a default. I would like to have the option to not have a default order type so that the cashier is forced to choose, thereby minimizing errors being sent to the kitchen.

    For example, if the default is "Dine In" it's too easy for a drive thru order to get mislabeled if the cashier forgets to choose Drive Thru as an order type. This causes wasted food and/or wasted packaging.

    No need to make it complicated, just need an option to NOT have a default order type so that cashiers are forced to…

    1 vote

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  19. Merchant need the option for toggling on or off the custom modifier option in clover dining or Register

    1 vote

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  20. Allow the old version of inventory. Doesn't allow to change back to old version anymore.

    1 vote

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