73 results found
Now that you REQUIRE 2 step authentication, you need to allow more than one phone number for accountants to access
I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!9 votes
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access
multi store needs to have more logins than only the store owner. Store Managers can't manage properly without this access8 votes
Add Permission to restrict Clover Go app usage.
Create a permission setting to allow or not allow employees to use Clover go. Currently this is driven by an email address in the employee settings, which also gives employee access to the dashboard. There are many cases especially in large accounts where you would want an employee to be able to run reports from the dashboard, but would not want them to be able to load the app and run transactions. Or be able to use the Clover Go app without having access to the dashboard.8 votes
Give other besides the owner access to multi-location dashboard to edit reward plans
Right now, the owner only has access to the multi-location dashboard and wants to give access to the multi-location dashboard to management without giving their conditionals to their employees. My suggestion is to make it so that others can access the multi-location dashboard and not just the owner.7 votes
transfer server after transaction is completed
option to transfer server after transaction is completed. this is for tip purposes in the event that it was rang under wrong server/cashier.7 votes
Shifts should add employee hours to a total
When tabulating employee hours for a specific week/month Clover should total these hours for the time frame requested. Currently Manager has to manually add these up which is time intensive and open for error.7 votes
Managers should have access to employees app
Many owners assign or delegate their works to manager on sites. Employees app is one of important roles for managers.7 votes
Employee Permissions Per Device
Merchant wants to restrict permissions per device i.e. wants employees to only be able to view their sales activities and reports; advised to update employee permissions; however, merchant wants a solution for employee to view certain sales activities/ reporting7 votes
The merchant would like to be able to setup tills and track them to be able to determine if the employee is over or under at the end of his/her shift. The employees should not be able to view how much cash their suppose to have, this information should only be accessible to the owner/admin/ upper management6 votes
Open tab/order transfer option in Register or Orders app.
As a bar with no table service, I use the Register app, and there needs to be an option to transfer open tabs between employees at shift change.6 votes
Please add manager permission for managers to be able to add a NEW employee into the system. This seems basic for a restaurant program. Managers are the ones that do new employee onboarding not the owner or admin6 votes
Restrict the employee of doing a sale with 0.00
Merchant would like to restrict the employee of doing a sale with 0.00, because went the employee save the order and they deleted the item,that give them the option of pay, so they can open the cash drawer like this, but the merchant still have the option of deleting items for is employees6 votes
Merchant would like to request an enhancement in to which he could select the roles that have access to the dashboard mobile app, that way h
Merchant would like to request an enhancement in to which he could select the roles that have access to the dashboard mobile app, that way he doesn't have to switch the roles of their managers to admin; since when they try to log in on the app only, it tells them they don't have admin rights.6 votes
Manager Override Card
Have the ability to use the Employee Login card to override tasks instead of the override passcode.6 votes
Add a secondary Email address for multi-location
please add an option to include the ability for another email address (different than the owner's email address) for Multi location , this will be useful for Sales agent that assist multiple MID5 votes
Add Dispute Tab Permission for other users.
The new Dispute tab is great! we no longer need to go on business track directly to supply the evidence, instead we can do it straight on clover.
However please add it under permission so that we can give access to our dispute team to respond the the chargeback. Currently we had to give our full admin login to them in order to have access to that tab, you can imagine the issue having to give the full login to them without any restrictions to other reports and info on the dash.5 votes
allow the employee login to be able to be split if the service was done by two employees and the customer does not want to pay twice on the
lets say a family comes in and two services attend the table and they only wants to pay off one card how does the funds split knowing that two servers assist that table and that how they are going to get paid. their needs to be away for the funds to be split under both server info even though one employee logged in.5 votes
Allow limited access to inventory for employees. Add and edit items without adjusting price
Allow them to be able to keep track off stock, rearranging items but not be able to delete or change price.5 votes
Ability to Identify History on Changes; who and when
As a business owner, I have had issues with people accessing other employee codes and making changes that should not have been made regarding our inventory or even deleting orders. It is important to be able to identify changes being made and provide the history and analytics for those things that include information such as; was the change made online or on the clover register, what employee made it, time stamp, and identify the changes made and what it was prior. This would be a valuable tool for owners so we can identify and address sooner than later and reducing the costs of loss.
As a business owner, I have had issues with people accessing other employee codes and making changes that should not have been made regarding our inventory or even deleting orders. It is important to be able to identify changes being made and provide the history and analytics for those things that include information such as; was the change made online or on the clover register, what employee made it, time stamp, and identify the changes made and what it was prior. This would be a valuable tool for owners so we can identify and address sooner than later and reducing…4 votes
Clocking in/out function and Closing Out orders from Web Dashboard
The title features can only be accessed from the Clover devices right now. Please make it available to the administrator to be be able to do this via the web dashboard in case employees forget to clock out or close orders after they have left the place of work.4 votes
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