79 results found
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Ability to manage Employees at the Multi-Location level
We have multiple locations, but utilize the same employees at those locations. We need the ability to enter an employee once at the Multi-Location level and have the ability to select which location they need to be authorized for. Right now we have to enter the same employee at each location, which is time consuming and the margin for error is greater in not getting Access Code, Role etc the same in each place.
1 vote -
option to assign tips to different employees
Our business is a grooming salon and our receptionist cashes payments. Therefore the name of the receptionist is on the receipt, but not the groomer who the tip belongs too. There should be a way to assign a service provider to a ticket to account for tips and commission! This seems like a basic feature that any service business needs.
1 vote -
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it.
Cash Drawer Permission: If there's an order of $0.00, create a permissions for employees not being able to take it. Some merchants complain because there are cases where the employee adds a discount and leaves it on $0.00 and they cannot control the cash drawer movements with that.
1 vote -
Remove Taxes only by Manager
We do have Non-Profits that purchase from us and are Tax Exempt, I would like to have the ability to remove the sales tax to be restricted to Manager's only so that any random employee can't remove taxes from any order (which we are still on the hook for!!)
1 vote -
Ability to update employee name
Please allow edit employee to change the employee name. Best example is employee gets married. Deleting employee and entering again with new name is not a very good way of doing this.
1 vote -
Manual Card Entry
Merchant do not want any of her employees to have permission to process manual card entries and would like to have the feature remove from all flex 2nd gen devices
1 vote -
Merchant requesting to remove the today's total screen from the employee's screen
merchant employee's are able to see the day's total sale amount after logging out of the admin account
merchant is stating that the device didn't previously show the total sale amount on the employee screen/ merchant has the permissions removed from the employee's permission but they are still able to see the closeout on the screen it comes and it goes after logging out of the admins account
uploaded screenshots of it showing and then disappearing on the employee account I did recommend to closeout out of the application. Tier 3 advised to submit enhancement request since is no permission…1 vote -
Owner Passcode Restricted
Owner passcode should be restricted from being changed or accessed by Admin role.
1 vote -
Employee Name on Non-Table Orders Clover Dining
Employee Name Displayed on Non-Table Order Section like the other section same
1 vote -
Permissions to be added to the roles
It would be nice if you can have the permissions attached to each role. Also, when you remove access for a role at the header level...it should remove it for all the underline items but it doesn't. You have to expand the view for each apps permission and check each line item off even though the header doesn't have the role listed.
1 vote -
refunds
When a manager refunds an item or sale, say for instance a cash sale, the manager then shows a negative cash amount on the manager number, but the server still shows the cash amount. If the manager does multiple refunds for different servers, it become hard to figure out in the instances where the servers hold their own banks.
Turning on refunds in the permissions for servers in not a good option.1 vote -
Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.
Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.
1 vote -
Billing & Statements assign permissions by employee role
Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.
1 vote -
Let us have 2 cell phone numbers on file
My daughter and I share the bookkeeping job. When she is here, she has trouble signing in at times as it sends the security code to my phone. If I am not near my phone she is out of luck. Can we have two cell phones to receive from so she can pick hers. Thank you
1 vote -
Restrict who can remove taxes from an order
I think it would be useful to have the option to "Remove Taxes From Order" permission assigned to groups of users instead of all users.
1 vote -
prevent Operating register app while cash drawer is open.
If employee permission set not to close out order not working at all, employees still able to close the order.
1 vote -
Allow employee to pause online orders but not disable it
Employees keep disabling online orders and NEVER turning it back on. Please implement a feature where employees can ONLY pause online orders for a set duration.
Thanks
1 vote -
Letting ADMIN be able to correct cashier mistake on a old invoice
Many times I see my weekly orders and employee made mistakes but I'm unavailable to fix it!
1 vote -
Managers with override cards not Pins employees See pins
A employee will look at managers or owners pins and when they’re not looking the employee will use a managers can to make a change.
We need Manager’s slide cards for an override or change1 vote
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