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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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73 results found

  1. Owner passcode should be restricted from being changed or accessed by Admin role.

    1 vote

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  2. Employee Name Displayed on Non-Table Order Section like the other section same

    1 vote

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  3. It would be nice if you can have the permissions attached to each role. Also, when you remove access for a role at the header level...it should remove it for all the underline items but it doesn't. You have to expand the view for each apps permission and check each line item off even though the header doesn't have the role listed.

    1 vote

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  4. When a manager refunds an item or sale, say for instance a cash sale, the manager then shows a negative cash amount on the manager number, but the server still shows the cash amount. If the manager does multiple refunds for different servers, it become hard to figure out in the instances where the servers hold their own banks.

    Turning on refunds in the permissions for servers in not a good option.

    1 vote

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  5. Merchant stated that he wants to be able to update his employee phone number himself for the 2FA.

    1 vote

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  6. Currently, the billing & statements options are only viewable by owner & admin roles. We have created roles for our finance team that gives them access to reporting only & nothing else, but there is no option to give them access to statements without making them an admin.

    1 vote

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  7. My daughter and I share the bookkeeping job. When she is here, she has trouble signing in at times as it sends the security code to my phone. If I am not near my phone she is out of luck. Can we have two cell phones to receive from so she can pick hers. Thank you

    1 vote

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  8. I think it would be useful to have the option to "Remove Taxes From Order" permission assigned to groups of users instead of all users.

    1 vote

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  9. If employee permission set not to close out order not working at all, employees still able to close the order.

    1 vote

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  10. Employees keep disabling online orders and NEVER turning it back on. Please implement a feature where employees can ONLY pause online orders for a set duration.

    Thanks

    1 vote

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  11. I'd like to see the ability to have each employee have their own cash log. Each employee would start the day with a set amount and any cash transactions performed while logged in as that employee add/subtract to their total. At the end of the day, Clover would give a final total of tips to be paid out from that employee's individual cash total.

    1 vote

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  12. Many times I see my weekly orders and employee made mistakes but I'm unavailable to fix it!

    1 vote

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  13. A employee will look at managers or owners pins and when they’re not looking the employee will use a managers can to make a change.
    We need Manager’s slide cards for an override or change

    1 vote

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