136 results found
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In-store Pickup online ordering
is there anyway we can disable In-store Pickup and only set for
Curbside Pickup when using the online ordering app9 votes -
Gift cards redeemable on online order
Gift card value should be accepted as a payment type through online ordering. Limiting gift cards to in-store use is a hassle.
9 votes -
Testing Online Order
Have a ability to test online order or send a test receipt through online order
9 votes -
Add an option for a separate online ordering price
It would be helpful to have a separate pricing option for the COLO platform so that the cost of to go supplies can be passed onto our online ordering customers and not our dine in customers. This is especially helpful now that the cost of to go supplies are in short supply due to COVID.
8 votesThank you all this is a feature that is planned for the first half of 2023
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Clover Online Ordering Modifiers that include Quantity Feature
The merchant needs to be able to apply a quantity to a modifier associated with a selected item within Clover online ordering.
EX:
Customer choices and item called 'dozen bagels'. They want to split the flavors and select multiple types of different flavors to be included.This option is not available on Clover Online. Having an option to apply a quantity to not just an item, but modifier as well will help restaurants with better online ordering flow. Customers have to use the special request to grant this. Most Customers may miss the special request field.
8 votes -
Disable Special Instruction for online ordering
Please add an option to disable special instructions for online orders!
8 votes -
Quickly 86 an item from online ordering via Clover DEVICE *not* just computer
Picture this: it's a busy rush. Chef says we are out of GUACAMOLE don't sell anymore! So I have to leave the cash and:
-go to the office
-open a browser
-go to clover.com
-sign in
-click on account & setup
-click online ordering
-click online menu
-de-select GUACAMOLE
And then I need to head back up to the cash where I've been absent for 2-4minsThis cannot be the way!
Can we please get an option on the device to do this?
I can even suggest the placement:
-Click on Inventory
-Click on item desired
-Check box beside 'Show…8 votes -
Delivery Option and Customer Tracking
The Station Pro and Online Ordering are great... but we need to have store staff able to enter phone orders for DELIVERIES in the online order system ... not just pickup or curbside...
8 votes -
Announcements on Clover Online Ordering.
Merchants would like the possibility of adding pictures, give instructions or making announcements through COLO.
8 votes -
Inventory Control
Merchant requests an inventory control feature for COLO so when they are out of a particular item it automatically stops letting people order it, so there is no overlap from the time they sell out to the time they uncheck it as current offering.
8 votes -
Have COLO set a minimum dollar amount for COLO orders
Merchant would like the ability to set a minimum dollar amount for COLO. This is due to certain items being $1.00, which can be easily abused and unprofitable when considering processing fees.
8 votes -
Geo Fencing for Curbside
Step 1: Choose your meal and order Pickup or Curbside option
Step 2: In the ”Special Instructions’,’ provide the make, model and color of the vehicle
Step 3: Park in the parking lot and for those who opt-in, staff will bring the order to the car upon arrival without any action needed. Those who don’t opt-in to the service just need to tap ”I’m here” in the app or order confirmation email upon arrival.8 votes -
Online ordering add "cash" payment option
Add cash as payment method so customers can pay can and merchant will know the customer will be paying for cash. please provide update soon
7 votes -
Online delivery option for businesses who already pay and provide delivery drivers.
Why don't you offer an online delivery option for businesses that already have a delivery provider that they pay? For example, pizza shops? We pay to have delivery drivers and we can't use to clover option for deliveries. Plus, the $6.99 fee that doordash or other 3rd parties charge seems VERY pricey. Customers in this town won't pay that when they can just call the restaurant themselves and only be charged $3 for delivery..
My customers love the clover app because they can accumulate points. I don't want to offer online ordering through another third party app because that's obnoxious.…
7 votes -
Online Order PING
When an online order comes in ..... the clover device should PING loudly and have a pop up come saying "Order Arrived"
We expect our staff to do other tasks during their down time so they aren't always right beside the clover unit to see the order print off.7 votes -
Remove default "Clover In-Store Pickup" for online orders
We are only opening for CURBSIDE PICKUP but Clover does not have the ability to remove the "In-store Pickup" option. Confusing and misleading to customers. Also, customers don't get the curbside order instructions so they don't know what to do upon arrival.
7 votes -
ONLINE STORE FOR RETAIL
Square ingrates with Go Daddy, Clover should have the online store renovated and brought back for retail clients. Simplify the online webstore experience. Third party apps don't have good reviews.
7 votes -
Edit Wait Time on COLO
Merchant requested to edit the time frame/wait time provided to customers for an order made through COLO, advised that by default provides a prompt of 40mins to be prepared, he said that won't work for his location as he has to many customers and sometimes need an hour depending on the amount of orders and customers in queue.
7 votes -
clover online
to have the option in clover online to pay in person
7 votes -
Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.
Allow alcohol to be sold online where it is legal to do so. I am in Dallas, TX and it is legal to order alcohol online for pick up.
7 votes
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