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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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151 results found

  1. Clover online currently only has the option for credit card payment. Please add a pay by cash option!

    4 votes

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  2. to automatically add a service fee to online orders

    4 votes

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  3. Please implement Happy Hour feature on Colo. Currently, the happy hour discounted items do not apply to the Colo

    4 votes

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  4. In the orders app you can view all orders open or closed. When you click on an order you have a couple of options you can do. You can add a payment, re-open the order, combine the order with another one, etc.

    It would be an excellent feature if we could DUPLICATE AN ORDER here as well. For example, some of my merchants will have huge orders that get placed on a monthly basis so it would be nice if they can pull up the customers previous order and simply duplicate it so they dont have re enter the order…

    4 votes

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  5. Looking for when you put in an address it will tell you if it is within your delivery range.

    ex: If I use a 3 mile radius, and you call and you are 4.5 miles away, then I ca have the option to override and bring you a delivery or just say no.

    ex: Ability to draw on a map ( like google map) where a delivery range is, and if the address inputted is outside of it we won't deliver.

    reason: not everyone knows geography around and want to eliminate having to drive "to far" for a delivery.

    4 votes

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  6. 4 votes

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  7. Merchant would like an option for the COLO prep time to automatically change depending on the time of day

    4 votes

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  8. Add modifers when adding inventory items on clover go and also to be able to keep track of stock by modifier as well as item

    4 votes

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  9. Sometimes due to whatever reason, a few customer's online order will not get sent to the printer and Clover will send an email notification. It would be best if the order is attempted to be resent to the printer to prevent any misunderstanding or inconvenience. Not all merchants have access to their email to check for missing orders so just an email notification is not the best solution.

    3 votes

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  10. My website uses Clover for online ordering. It would be very helpful to add customization in terms of pictures, logos, etc. to that specific page to make it more unique to each website owner. If there's any possible way for this to happen, please let me know as I would like make my ordering page more lively or at least have my logo set up on there

    3 votes

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  11. Currently, there is no option for us to automatically disable sold-out items, we have to do it manually in the POS. Please add that feature

    3 votes

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  12. When you're taking an address for a delivery order. And you would have to enter everything like zip code, states, city, etc... You should add google maps or Apple maps in the system where once you start typing the address, it starts to show up then once you click the address you want, then it applies the address, city, states, zip code without typing the whole address.

    3 votes

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  13. Ability to have a coupon code or promo code for Clover Online Ordering

    3 votes

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  14. Hi,
    In the clover Online Ordering System below Options are not there and I think they will help
    1. Search Bar - To check the Menu Item.
    2. Pay @ Store - If the customers wanted to pay @ Store.
    3. Pay by Cash @ Store - If the customers wanted to pay by Cash @ Store.

    Pls check the above options which will help customers to a great extent.

    3 votes

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  15. Clover app says there is an option to order ahead, but it will not allow ordering ahead outside of hours of operation, which is the whole point of ordering ahead to schedule order for pickup during open hours. However, accessing the online store through a web browser does have the appropriate/expected functionality at all times allowing scheduling of orders for future days/times. This is very confusing to my customers losing functionality when using the app vs. the web browser. The app needs to allow the same functionality for ordering ahead that is offered in the browser.

    3 votes

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  16. When making online orders (as a customer), order items get saved to the history. But the order changes. An example - from a local taqueria:
    - Bean and cheese burrito
    - Add guacamole
    - No salsa fresca
    - Bean and rice burrito
    - Add guacamole
    - No salsa fresca
    - Carne Asada Burrito
    - Add guacamole

    becomes

    • Bean and cheese burrito
    • Add guacamole x3
    • No salsa fresca x2
    • Bean and rice burrito
    • Carne asada burrito

    This makes it impossible to simply reorder. It would be helpful if the items stayed the way they were ordered. (I do appreciate them being…

    3 votes

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  17. Merchant is requesting the old update for clover dining because the employees are ot seeing their name on the tables , when merchant make the table bigger we can see the employee name but because merchant have a big restaurant and a lot of tables we are not able to keep all the tables at a big size .
    please allow the employee name to show on smaller table sizes like it use to

    3 votes

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  18. We operate a Foodtruck at multiple locations. When customers are scheduling orders for a particular day and time, there needs to be a dropdown that allows them to select a location for picking up their food. Currently, the system defaults to "In-Store Pickup" and that confuses customers because our "Home Business" location is not where we serve from.

    3 votes

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  19. Adding order numbers to COLO would make it easier for customers to pick up their orders rather than searching by name.

    3 votes

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  20. COLO - merchant operates from 11:30pm to 3:30am, COLO doesnt allow the merchant to set the end time for 3:30am, a message appears saying
    "End time cannot be earlier than start time", can something be implemented where merchants have total control of the operational hours at this time changing the hours for the time frame could be the a workaround but that creating an extra tasks for the merchant at the end of the day

    3 votes

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