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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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1093 results found

  1. We love our Clover and find it very powerful, user friendly and intuitive in many ways.

    We would, however, greatly appreciate the opportunity to enter a negative quantity in order to be used for exchanges and substitutions.
    We find that there isn't an easy way to update inventory in these instances and we need to, instead, make a manual transaction in our accounting system.

    1 vote

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  2. Recent update that has been done is not allowing to see the customer name that was entered in the Virtual Terminal on the Receipt. The receipt used to show the customer first and last name from when we entered it into the Virtual Terminal. Please add back in.

    1 vote

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  3. what happen to the Orders link in Clover Dashboard. We need to see the orders and modifiers of each order.

    1 vote

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  4. I am transferring to new clover. My older clover has ECWID account linked to it, and the way the website part is built to use the clover ID from inventory sheet to point. Now when setting up the new clover, it will not allow me to overwrite the clover ID, it will actually automatically generate a new clover ID to my inventory. Which means I will have to rebuild my website again every time I need to change my clover hardware, which I do every once every 10 months and I own 8 stores. Building a new website with 3500…

    1 vote

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  5. Retail stores should be able to receive and scan inventory as they receive new shipments, and that data should be able to sync back to QuickBooks.

    1 vote

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  6. Right now the inventory app doest have any limitations. If we give permission to the manager he can delete the inventory the owner doesn't know want is going on.

    1 vote

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  7. We would like to accept online orders at least a day in advance only.

    I believe an easy fix would be to offer the merchant the ability to extend the food prep time outside of an hour to a custom amount of time (for example, 24 hours or 1 day, 2 days)

    Another fix would be to give the merchant an option to disable “pickup ASAP” leaving only “schedule an order” under pickup time.

    1 vote

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  8. Many times I see my weekly orders and employee made mistakes but I'm unavailable to fix it!

    1 vote

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  9. It is cumbersome to have inventory updates automatically push to the POS. This auto publish can disrupt service during regular hours, and inhibits working on menus, items, and inventory while the business is open, as well as when it is most productive to work on inventory.
    If you can schedule a push to the cloud instead of automatically with every change it allows for a more productive and continuous workflow.

    1 vote

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  10. A employee will look at managers or owners pins and when they’re not looking the employee will use a managers can to make a change.
    We need Manager’s slide cards for an override or change

    1 vote

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  11. Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.

    Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…

    0 votes

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  12. 1) Need a way to add new/existing item to a different order type on clover machine, not only on clover's website under Sales & taxes tab.

    2) If item is not added in a given order type, that item should not be allowed to be a part of that specific order type transaction.

    0 votes

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  13. The name or description of our products are much longer than 127 characters

    0 votes

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