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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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115 results found

  1. Would like to see customer name, transaction amount, Reference or invoice number and last 4 of card number listed on the transaction summary report. Similar to what I had with payeezy/First Data. It was a streamlined summary of activity for a given day that was very useful.

    3 votes

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  2. I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?

    1 vote

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  3. In the online interface, you should be able to sort what kind of order you want to see, for example. I only want to see open orders, I should be able to see only those. There would be no "time - range" requirement, because I just want to view the open orders without having to scroll through all orders to find them.

    2 votes

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  4. ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES

    1 vote

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  5. Dashboard reporting for Orders should include the Source/Type field as displayed on the Clover device. This will allow absentee owners to easily see the source of orders and determine which of the online ordering services is working best for them.

    1 vote

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  6. Reporting uses the most recent item cost, not the cost that was recorded at the time of sale. Item costs that have changed over time are reported incorrectly and as a result all reporting values derived from COGS are incorrect when reporting over any period where inventory costs changed. Example:
    (November 1st I set my crab cost at 3.99 and sell price at 5.99. I sell 1000 lbs at a gross profit of $2000. On November 15th my cost increases to 9.99 lb and I change my cost to 9.99 and sell price to 11.99 lb I sell 500 lbs…

    3 votes

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  7. Clover should have a report where you can see who adjusted the inventory and which day did that user did the adjustment.

    1 vote

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  8. The latest Inventory update took away the "item cost" category and the "alternate name" category (which we use to track where we buy items from).

    Tracking what we pay for items and where they come from are crucial.

    This can still be done on the actual POS but not on Clover online. Most, if not all, retail businesses do not stand at their POS to add new inventory they do it on their computer. This update makes this impossible.

    It seems every time there is an "update" it is worse for users. :( Is this a problem for other retailers?…

    2 votes

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  9. Currently you can filter by Payment Source in Transactions. It would be a welcome addition to include this function in Reporting. For instance, the By Device filter could be expanded to include all payment sources

    1 vote

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  10. INVENTORY More options to view item features using Items - included in tab with Item Name The necessary fields are COGS (even the ability to calculate average COGS when a retailer is adding new inventory at new prices),Revenue Class, not just Printer Label fields.

    Why not allow an image to be posted in suggestions for better explanation?

    1 vote

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  11. The new update that has been implemented where a customer's order ticket on the register automatically closes does not work for my business. We want the ticket to stay open until we hit the 'done' button as it was before. Please add the ability for us to choose to turn this feature OFF.

    1 vote

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  12. A field for Vendor in the Item Information so when looking to order new item, I know who I bought it from.

    1 vote

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  13. A report that shows 0 quantity, including Product Code and Vendor. This would save me so much trouble. I could know what I need to order with Product Code, whom I need to order it form all in one place.

    1 vote

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  14. When adding additional items into a category it creates a new file when it is integrated with Ecwid. Therefore you need to go into that new folder, click on the the category product and manage it (assign it to the existing folder so that everything shows up on one page in the online store.) It causes double work. It would be nice if would just dump the new info into the existing one in the Ecwid platform.

    1 vote

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  15. When adding additional categories they do not merge alphabetically they go all the way to the bottom below the last category added. The only way to do this right now is to drag and drop it into location either on the unit itself or on your desk top on the admin. side. Unfortunately it is not the most user friendly thing to do. It takes forever. It would be nice to have a command to let you either reshuffle new categories in with existing in alpha order or have you click on the new ones to integrate in alpabetical order.

    1 vote

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  16. Requesting a detailed report for end of each day at the close of our business.

    1 vote

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  17. Currently we can add a note on a transaction/tab but the only person who can see it is the pos user. I'd like to be able to add customers names to tickets that are sent to the kitchen so that when not attached to a table the runner doesn't need to constantly ask foh where to deliver food

    2 votes

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  18. In the INVENTORY APP, we are able to track the number of available items in stock for any specific item (we can scan them into inventory using the barcode). I

    If you were to add a COST OF GOODS column to that item, we would then be able to know the assets of those items which we are holding in inventory.

    Being able to total up all our inventory and know the assets sitting in our stockroom is vital to any business!

    Also, having a COST OF GOODS price column, compared to the RETAIL price column, would allow the system…

    5 votes

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  19. We often want to change multiple items at once, but presently need to go in and change them one at a time. Please allow the selection of multiple inventory items and bulk updates.

    1 vote

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  20. I would like to know all of my products that are not categorized. Please allow me to select "uncategorized" under "category" in Inventory.

    3 votes

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