39 results found
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Report with transaction details
Provide a report drilling down the details of each transaction for reconciliation. There should be a column with the category each transaction was coded too. Right now, you have to many steps to access information that could be provided in report.
3 votesThis is being launched as part of a larger deposit reconciliation report that is scheduled to launch in October.
Thank you
Clover Communications
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Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices.
Please let me run reports for multiple devices at once. Not one, not all, but let me select from the list of devices. I would have to run over 600 reports to get a month by month snap shot of our offsite sales. This would give me a ton of important data
1 vote -
Separation of the additional charges vs. Surcharges on device
When printing sales overview from the device the Additional charges section should itemize the amount for surcharge vs. gratuity. Currently we have to log into the dashboard to get that.
2 votes -
Employee activity summary report
We would like to see the summary report (that was previously available) of each employee's activities for a specific time period. since the latest upgrade only a detailed report is available.
1 vote -
Add Surcharge Totals to Closeout Report
Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.
4 votes -
Itemized reporting of different tax categories, for example liquor, beer, food , merchandise/retail.
Itemized reporting of different tax categories, for example liquor, beer, food , merchandise/retail to reflect on checkout and sells report
1 vote -
Reporting App (Taxes)
The client owns a convenience store and would like his Fuel Tax totals separated from the overall total for Taxes as it would make it easier to compare inside/outside sales.
1 vote -
open and close buttons added to cash drawer manually open
In the manually open cash drawer option you should have a button that says start work day and enter whatever amount that may be. Also a close work day button as well. And there should also be a shift change button, something to that sort. Make it easier for the merchant than having to type in everything. Or there could even be an auto calculate button that will always keep the drawer stay in amount like $250
1 vote -
BentoBox integration
BentoBox Catering imports the entire order as a non-taxable sale with no breakdown of gross sales (and their tax category - food vs. sales tax), taxes collected, tips collected, and service fees collected. This screws up all reports for the whole month.
1 vote -
Ability to enter Order app adjustments in Clover dashboard after-the-fact so sales tax report is correct.
Returns, cancellations, and order adjustments at DoorDash, GrubHub, and UberEats are not tracked correctly in Clover. Fix this!
1 vote -
Must be able to drill down on tax reports!
It is impossible to get an accurate sales tax report or to find out where the errors are because you can't drill down on categories in the sales tax reporting, or filter by order source.
1 vote -
Make tip sharing possible on cashout report
Make calculations for percentages of net sales available as part of the servers close out report. We tip share and waste lots of time at the end of the night calculating support staff tips. For example make it so there is a slot you can add title like busser and identify it as a variable percentage of net sales. Lets just say net sales is $1000. A 3% busser payout on the slip should already have a line saying busser $30 and one for food runner at 2% saying $20. That should be a calculation outside of the cash due…
18 votes -
Service Charge Disclosure correction.
The Service Charge disclosure is rigid and non inclusive of various situations. This disclosure should be able to be changed by the client. For example, a service charge is not necessarily a gratuity in that it is a service charge and should not be confused with a different term. If it's called a Service Charge, then it should be just that. This confuses the merchant and client. My client operates an entertainment restaurant that charges a service charge since they have live bands playing. They also charge a service charge to help other staffing expenses such as guaranteed wage minimum…
1 vote -
View tip total without showing sales total
I would like my staff to view total tip amount ONLY, without seeing overall gross sales amount. This ability is needed for salons that are not commission based, the owner should not have to make our total sales visible just for staff to verify their tips only.
Currently, when my staff want to view their total tips for that day, they are able to also view salon total sales.1 vote -
Tips Report
I want to restrict permissions under Reporting for my Employees to not have access to view the Tips for the day.
2 votes -
Payroll.. Tips
Would love to be able to see a report that can give me all of my employees cc tips and cash tips for a custom time frame to make payroll easier
9 votes -
Clover Go app sales tax on manual transactions and reporting
The Clover Go app inability to automatically add sales tax to manual transactions needs to be changed now. For a business that can't input repetitious items and has to manually input each sale the sales tax should be automatically calculated and added to the transaction. This is also a nightmare for a business that needs the reporting to complete sales tax returns with their respective state. Extremely disappointed with this lack of features that should be default. Just spent 30 mins on the phone with your support line to find out that this isn't currently offered as a default on…
2 votes -
Sales Tax Report by quarter/year without entering custom dates
Add drop-down option for dates: This quarter, Last quarter, This year, Last year, etc. or Q1 2021, Q2 2021, etc. so you don't have to enter custom dates all the time. Many people report quarterly or yearly.
1 vote -
Hidden Tax
FSR merchants are requesting the ability to have a hidden tax. For example: merchant sells a beer for $2 with tax included, he wants the tax report to show the percentage of tax collected on that item even though the tax is included and hidden from the customer.
10 votes -
Split shift Tip Report
Out first shift ends at 9pm, tabs run over to our second shift. The first shift has to print out open tabs and leave them with the second shift. The second shift has to figure out who gets what when the tab is closed out. Can you make it that all open tabs get flagged when the first bartender clocks out, then when the second bartender closes out the tab, the system automatically breaks down the tip between 1st and second shift based on the percentage of the tip and who rand what amounts.
4 votes
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