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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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29 results found

  1. Tip Pooling-let's try this again since client's ask for it weekly...
    Client's want this as a NATIVE reporting feature from Clover. They want it as part of the system they are already paying for, not a 3rd party app that costs them $100 a month. Can someone please look at TipHaus and bring it "in house" with Clover?
    This is critical if we are going to be in the food and beverage space.

    21 votes

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  2. Merchant would like employee report to be limited so the employee cannot change the date.

    1 vote

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  3. We have multiple clients want to add a custom field on the sales report, e.g. each sales needs to split tip income with kitchen staff, so they need add a custom field "Kitchen Tips" to the report.

    The formula for this field is (net food sales + net unclassified sales) * 5%, "food" is a revenue class the merchant defined. They used to use the Squirrel POS system, which allowed them to add such a field.

    1 vote

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  4. Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.

    4 votes

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  5. The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
    I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.

    4 votes

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  6. merchant would like different report for each manually closeout for the entre day

    3 votes

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  7. Merchant would like a detailed summary of all the guests the employees/servers added to the clover dining app. Merchant wants a count of guests per server. How many guests was reported by clover dining app for the whole restaurant for the end of day customizable with timeframe option. And average sales per server/employee in one page and organize them by the best perform to least performance in sales or guests added to the clover dining app.

    3 votes

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  8. In my 25 years of restaurants, I've never experienced a system that doesn't provide servers a detailed report of exactly how many cash sales, cc sales and cc tips were made that night. Along with a final owed to the house.

    16 votes

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  9. Clover needs an Employee Performance Report based on the information collected on Clover Dining, owner of the restaurant would like to know how many guests, not orders employee's served, average sales of employee, total guests and sales, and summarized in a column by best performer to least performer. The owner of the restaurant would like to know how many guests the whole restaurant served the whole day and have it be customizable to the date and time of choice. Results showing the best employee performance serve to the least

    2 votes

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  10. The merchant would like to be able to see who sold a specific item when viewing items report via the device instead of having to access the dashboard and filter each employee individually.

    3 votes

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  11. Make it to where an employee will only see their individual report and not the report for every employee. I do not want Employee A to see Employee B's report. They should not see the tips for that employee. I thought this was how the system was setup a few months ago but it appears that is no longer an option

    3 votes

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  12. The shifts app does not calculate total hours unless an excel report is ran. Huge inconvenience in comparison to squares interface. it also does not breakdown overtime hours. a lot of manual calculations for a pos that is supposed to make my life easier. on the shifts tab, it should have a breakdown by employee with total hours and a breakdown of normal hours and overtime. Homebase is garbage and if everything has to be a 3rd party app, your customers will drown in fees. considering the premium I'm paying for this system, I feel like I bought an obsolete…

    3 votes

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  13. SALES OVERVIEW report BY EMPLOYEE ON DEVICE.
    Merchant has 2 shifts in bar. Would like to have a sales overview report that staff can access from Device to turn in with their paperwork and money at the end of each shift. The report should give a TOTAL that is due. Cash less tips. This is a BASIC restaurant function and one that we can not believe we can not get!!!! Giving all employees access to the dashboard is ridiculous and should not be necessary!!! I believe you should implement this immediately. This will help the sales of this device to…

    6 votes

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  14. I am an ISO agent and am currently signing-up merchants for payment processing in the tourism industry which relies heavily on agent sales and commissions. Many of these merchants will purchase large volumes of Clover Flexes to accommodate their operations. One merchant alone will be purchasing 28 Clover Flexes. These merchants all have the same complaint and that is that the Flex does not support commissions reporting. This would be such a simple modification and would be useful to a wide audience of merchants who pay by commissions. Here's how it can be done in two simple steps:

    1. In the…

    1 vote

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  15. The Clover Station does not have the ability for an admin to print the total hours worked for an employee from the station. Most customers want the capability to print the hourly total for a given period of time worked for the week for payroll. The only way currently is to long on to the CLover dashboard while on a computer.

    2 votes

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  16. Under dashboard when you go to shifts reporting it shows each employees hours in hours and minutes (1-60 minutes) When we export the shifts report to print it, the minutes change to 1-100 and we have to calculate the amount of minutes for each employee on each shift for each day. We are an establishment of over 75 employees. Its a lot of extra work.

    5 votes

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  17. The employee report should have a column for reporting cash tips. This will help with payroll

    5 votes

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  18. When accessing the items report via the dashboard, the merchant would like the data to show the items sold per category per employee. Upon review this is only possible if employees are filtered individually, which the merchant would like to avoid as it can be very time consuming

    6 votes

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  19. Subtract the labor cost from homebase from the net sales in Sales Overview and subtract the COGS from the food items in net sales in Sales Overview.

    1 vote

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  20. Please print the device name on reports printed from a certain device. The employee report shows each employee but if you have 12 registers you don’t know which report can from which device.

    2 votes

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