392 results found
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I had an exprience with clover printer. It was automatically printing when payment fails as a void receipt. However, in the last two weeks d
I had an exprience with clover printer. It was automatically printing when payment fails as a void receipt. However, in the last two weeks that functionality disappeared.
Can you please explain why it disappeared and how to reset that settings.
It was very important for stores as it reminds customer and cashier something is wrong.
Thanks
1 vote -
employee usage report
Report that shows the last time that an employee logged into the dashboard and device. this will allow admins to better manage their employees list.
1 vote -
1 vote
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Option to have a Custom Report showing Invoice Customer Name, Date, Amount Paid and Notes Section
I have to see the Notes section of every past paid invoice to be able to see which events they've registered for. If I could have a custom report that exported to Excel with the Customer Name, Date, Amount Paid and Notes section (which shows exactly what dates they purchased), I could easily check this data without going back manually through every order receipt (which is the only way to see the Notes section now).
1 vote -
reports should actually be totaled correctly so we don't have to spend days trying to reconcile.
Reports should add up correctly. You should be able to filter it for what you need. But the issue at the moment is the totals on the reports don't add up and we spend days trying to reconcile and balance so we can do taxes. Please fix this ASAP i think a lot of business need this.
1 vote -
email for every transaction
Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.
1 voteHi
Can you please provide more detail on you request to send emails for every transactions? Some of our merchants take thousands of transactions a day in restaurant and retail environments so we are unsure of the specific ask
Thank you
Clover Communications
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Sales Overview Bulk Reporting
When running Sales Overview reports there needs to be a way to choose multiple employees at once to export, so they are in one file and separated into different tabs. Currently I have to run individual reports for each employee then combine them into one Excel spreadsheet so they're on their own tabs.
1 vote -
Have a more efficient Start/End shift for employees. “Starting day count”
Have a more efficient Start/End shift for employees. “Starting day count”
1 vote -
exporting transactions
Would be nice if it included everything when you export reports. Example the ship to address for sales tax use. At the moment we have to go back into the transaction to get the address and put it in manually.
1 vote -
1 vote
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We need the daily batch reports or any report with totals by category
We do not use the full inventory system, but we do enter a category (one of 10) for every transaction by using the "Register" app. We have removed all permissions for the "Sales" app. However, there is not reporting option that provides us with transaction totals by "category". We need this option.
Daily batch reports do not total by category nor is there any report that filters by category. Tech support has told me there is no such option.
Can you provide this option or is there a way for me to create a custom report with transaction totals by…
1 vote -
Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter…1 vote -
Adding reporting based upon applicable Sales Tax.
Hello,
Currently, there is no ability to generate reports or search for transactions by applicable sales tax. For example, in my Finances>Taxes section, there are a number of sales that apparently have No Sales Tax (0%). We cannot identify which those are, we cannot search by sales tax, etc. It would make a lot more sense to have a Report that is broken down by sales tax.
1 vote -
A report that will provide with a list of items and and the respective sales tax amount for each.
I am looking for a report that will provide the following in a single report by item:
1. Item name
2. item price next to it
3. sales tax amount related to the item. If item is Non Taxable it should reflect zero tax next to it.
There are not reports in in clover that shows this information. I just spent 3 hours on the phone, and went up to a supervisor level and the best that they could do is send me to this site to put a request, and maybe get a resolution in the future. Assuming it…1 vote -
FIX YOUR REPORTS
Who in their right mind at Clover just made the NET greater than the TOTAL (gross total) on the reports? Net is BEFORE TAXES. In other words just the product!!! FIX the change you just made to your reports cause it WRONG!
1 vote -
Monthly Service Plan keeps increasing
Me and my friends have been using Clover for a couple of years now, the only thing we didn't satisfy is the service plan kept increasing over a year without notifying the user, or explaining why is there an extra fee, what the extra functionality does Clover offer to the us that the service plan just keeps increasing over a year. Because if the plan keeps increasing the end of this year or next year. I would likely cancel and just use the other POS systems with a fixed monthly service fee. Please discuss this with your team and comes…
1 vote -
1 vote
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1 vote
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bar graphs to view inventory
You should include multiple ways to view your inventory, such as a bar graph so we can quickly see how much we have of each product.
1 vote -
Orders App no longer allows for the device to show both online and in-store orders on the same page
A recent update took away the option to view online and in-store orders on the same screen in the orders app on the device. There is an option to filter between orders, but it does not have all orders as an option, so it makes managing orders tedious
1 vote
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