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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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342 results found

  1. The client owns a convenience store and would like his Fuel Tax totals separated from the overall total for Taxes as it would make it easier to compare inside/outside sales.

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  2. When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper

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  3. Line item cash total in reporting on the stations. Just like credit cards and tip totals.

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  4. The feature to download monthly transactional data was available to us until November last year (2022), but with some of the updates that happened, we are no longer able to pull the full month report. I believe there is a 30 second time lapse, that after that, no further lines are included in the report. Can you please revert back to the process of how it was before? It is very important to be able to pull full reports for all Taxi companies, we are a group of 12 Taxi companies with over 5,000 cabs and we need this reporting…

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  5. In the manually open cash drawer option you should have a button that says start work day and enter whatever amount that may be. Also a close work day button as well. And there should also be a shift change button, something to that sort. Make it easier for the merchant than having to type in everything. Or there could even be an auto calculate button that will always keep the drawer stay in amount like $250

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  6. I find it somewhat difficult to reconcile my accounts as the Deposit reports only have the total for each card used. It would be helpful to have a link from the total of each card showing the breakdown of each transaction and the date of that transaction. The total of each card may contain a couple of days transactions and this makes it more difficult to reconcile with Quickbooks Online.

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  7. BentoBox Catering imports the entire order as a non-taxable sale with no breakdown of gross sales (and their tax category - food vs. sales tax), taxes collected, tips collected, and service fees collected. This screws up all reports for the whole month.

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  8. Returns, cancellations, and order adjustments at DoorDash, GrubHub, and UberEats are not tracked correctly in Clover. Fix this!

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  9. It is impossible to get an accurate sales tax report or to find out where the errors are because you can't drill down on categories in the sales tax reporting, or filter by order source.

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  10. ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES

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  11. it now takes six taps to get a daily total where we could just look in the header of the transaction list before. We used that function daily. Please put it back.

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  12. What is the Connection Link to Clover Transactional Data so we can use Microsoft PowerBI to build internal reports?

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  13. Cash Collected are being reported per device instead of by Employees. Merchant need cash collected by EMPLOYEES in Sales Overview.

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  14. please bring back the option to print full payment transaction detail from prior day or any day

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  15. Dashboard reporting for Orders should include the Source/Type field as displayed on the Clover device. This will allow absentee owners to easily see the source of orders and determine which of the online ordering services is working best for them.

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  16. Clover should have a report where you can see who adjusted the inventory and which day did that user did the adjustment.

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  17. They want to know if we can generate them a report that will show Customers and Item Sales together. A report showing which customers bought which items that month. The item sales report only shows the items but does not tie it to specific customer. This is going to be a report that need monthly and is possible to have that function added as to where they can pull that report themselves,

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  18. Currently you can filter by Payment Source in Transactions. It would be a welcome addition to include this function in Reporting. For instance, the By Device filter could be expanded to include all payment sources

    1 vote

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  19. We would be very pleased if the Reporting app can let you filter payments by tender (example: Cash only) instead of needing to login to the Dashboard to see that info.

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  20. INVENTORY More options to view item features using Items - included in tab with Item Name The necessary fields are COGS (even the ability to calculate average COGS when a retailer is adding new inventory at new prices),Revenue Class, not just Printer Label fields.

    Why not allow an image to be posted in suggestions for better explanation?

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