392 results found
-
Alphabetizing Categories
When adding additional categories they do not merge alphabetically they go all the way to the bottom below the last category added. The only way to do this right now is to drag and drop it into location either on the unit itself or on your desk top on the admin. side. Unfortunately it is not the most user friendly thing to do. It takes forever. It would be nice to have a command to let you either reshuffle new categories in with existing in alpha order or have you click on the new ones to integrate in alpabetical order.
1 vote -
Generate detailed report with total collected for end of day business.
Requesting a detailed report for end of each day at the close of our business.
1 vote -
items in our inventory app that has not scanned at the register over a selected period of time
items in our inventory app that has not scanned at the register over a selected period of time (6 months, 12 months, 18 months, etc...). Then from that report be able to either archive or delete that data from the inventory app. This will not only allow the app to run better, but reduce the amount of dead inventory sitting out there that is costing you money to store.
1 vote -
Restaurants need to adjust tips! Thats a servers WAGE! If we cant do that Clover is NOT FOR RESTAURANTS
TIP ADJUST! Things come up, that's a SERVERS WAGE
1 vote -
Service Charge Disclosure correction.
The Service Charge disclosure is rigid and non inclusive of various situations. This disclosure should be able to be changed by the client. For example, a service charge is not necessarily a gratuity in that it is a service charge and should not be confused with a different term. If it's called a Service Charge, then it should be just that. This confuses the merchant and client. My client operates an entertainment restaurant that charges a service charge since they have live bands playing. They also charge a service charge to help other staffing expenses such as guaranteed wage minimum…
1 vote -
disable batch close out printing
Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.
1 vote -
Create "hidden" toggle in the Inventory Section
When I am looking through inventory, I see all of my hidden and non hidden items together. This creates a lot of noise as we use hidden items to archive many products. Please create a check box or toggle to "show/hide" hidden items.
1 vote -
Tender Types Report Shows Interac Refund Under Credit - should be under debit!
In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.
Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).
Clover support was unhelpful on 3 separate…
1 vote -
allow users to select mail order/phone order as a criteria for order and transaction reports
Users should be allowed to specify reporting of orders where credit card/debit card info was manually entered because the sale was done over the phone. This should be added as a filter in the default reports.
1 vote -
sorting
Make transactions sortable by last name so when we print them from excel it is easier to apply the payments to our customers
1 vote -
Convenience fee
under setup I added 2 different type Taxes. 1) sales tax 8.25% 2) Convenience fee 4%. At the check out it do not show separately. It adds up both Taxes and shows. This was in reports also we do not know how much sales tax and how Convenience we collected.
1 vote -
Was surprised to find out that end of day close-out reports/print outs are not customizable
Would love to be able to customize the end of day close out report/print out. Much of the information provided and dictated by clover on the print out is rather useless (I do not care about how much went through on AMEX versus VISA versus MC or debit) and the print out is rather long. I would love to be able to see a tax report (which I currently have to print out from the desktop dashboard) included rather than the tender report.
1 vote -
Space in between or line in between order
Please add a line button so I can separate my orders, I have a taco shop and I wanna be able yo separate an order of 5 tacos from another person's order of 3 tacos, please provide a button that says space or line that we can push when we want to separate our orders
1 vote -
applying a tax categorically
Our shop needs to implement a new tax for specific items, i have said items broken down by cateogry.. it would be great if i could assign a particular tax to the category rather than going line by line. PLEASE implement this change.
1 vote -
View tip total without showing sales total
I would like my staff to view total tip amount ONLY, without seeing overall gross sales amount. This ability is needed for salons that are not commission based, the owner should not have to make our total sales visible just for staff to verify their tips only.
Currently, when my staff want to view their total tips for that day, they are able to also view salon total sales.1 vote -
Sales Report for Multiple Devices 30-100 or more
Would it be possible to either put in the sales report, in the summary of the sale's report per devices directly or if we can a search by name tool (search tool to type the name and not just selecting it) or to have the device names in alphabetical order or a way to filter it to make it easier to find what we are looking for per devices. With 30+ terminals some can get lost in find each information per device one by one.
1 vote -
We have got to have a z-out report native to the system. I cannot tell you how many of my clients have expressed the need for this.
We really need the ability to print out a z-out report at the end of a shift. That has been one of my top complaints about the system. I have had people leave me for Square because we do not have this functionality. This should be applied to all Clover devices.
1 vote -
Hourly Sales by Rev Class or Category
Allow for hourly sales report to be filtered down to show revenue class or category sales totals by the hour. For example, how much food was sold between 10 and 11? How much alcohol between 1 and 2 am? Only total sales will show by hour and items report is too much to sort through and analyze.
1 vote -
Transaction Reports
I would love to be able to print a list of every transaction that i've done in a year with out having to copy and past separate reports together. Currently I am only allowed to pull up 3 months at a time, so to get a years worth I have to do 4 separate searches, export the data, and then combine them myself.
1 vote -
I would like to have a Tax line added to Invoices under Virtual Terminal and Transaction type for easier reporting.
I need a separate Tax Line added to Invoices located under Virtual Terminal. I do not want to keep having to just add the sales tax to the totals box and making a note. For easier reporting purposes it would be much easier if a separate Sales Tax line would be added to Transaction type "Invoices"
1 vote
- Don't see your idea?