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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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342 results found

  1. Merchant called because she wants a one year report for her tax account.

    She does not want to print month by month or 3 months at a time

    13 votes

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  2. Merchant would like taxes report to show accurate amount and not the rounded amount.

    13 votes

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  3. Be able to run a report to include custom modifiers added to a order

    13 votes

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  4. I've had multiple full service restaurants ask for some reporting related to daily guest count. Not order count or transaction count... but something that relates back to # of guest served... this data coming from the number of served guests at each table in the Clover Dining app. This would be very beneficial for measuring server efficiency since 10 tables with 8 guests would be far more work than 10 tables of 4 guests

    12 votes

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  5. Merchant requesting development of a report that shows how an item was approved to be deleted from the system (Employee Card, Passcode, Fingerprint) when using a Manager/admin to delete an item for a role that doesn't have permission to Delete an item from an order.

    12 votes

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  6. Merchant is requesting a daily report to show customer information as part of daily reports. They want to be able to see what customer made what purchase throughout the day

    12 votes

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  7. The view offered on the Dashboard is not the same once the report is exported to a .csv file. Merchant feedback is to offer the same info in the same general format for ease of reference.

    12 votes

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  8. The merchant would like to reporting app to be more unified and include customer reporting. merchant would like to access reporting and search for customers using the customer id or order id in order to determine the items frequently purchased per customer

    12 votes

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  9. There doesn't appear to be a report that can be pulled to show total discount $$ applied to transactions -with the name of the discount listed. There are discount reports, but not one with the discount name. I think it would be great to be able to tell which discounts/promos are getting the most use so that a business owner can determine ROI for their marketing efforts.

    12 votes

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  10. Merchant wants to be able to run a sales report by customer.

    11 votes

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  11. Merchants should be able to track cost of goods (COGs) for items sold as modifiers.

    10 votes

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  12. please send daily batch summaries to email on file

    10 votes

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  13. FSR merchants are requesting the ability to have a hidden tax. For example: merchant sells a beer for $2 with tax included, he wants the tax report to show the percentage of tax collected on that item even though the tax is included and hidden from the customer.

    10 votes

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  14. merchant would like for the reporting app to be more detailed

    10 votes

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  15. In order to report the information we need (sales separated by sales tax rate and tender), we have to pull two separate reports and manually combine them. We would much prefer having the option to customize reports based on the information we need. Reports need much more customization in the data that can be reported and filtered and how reports are built. Being able to combine and report information from payments, inventory, and orders would go a long way towards streamlining the Clover report process.

    10 votes

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  16. Merchant would like to have a detailed shift report per employee that can be printed off for the week. This will provide insights on hours worked per employee without have to add the hours up.

    10 votes

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  17. Give the reporting app a scheduling function ... ex: "run/print/email daily sales total report every day at 9pm" - understanding that this is not a "batch" report, which is already automated and can be set to send an email. The batch typically happens much later after business is closed. Automating the report to simply print out at a certain time would help businesses with closeout daily, and does not affect the batch or tips that may still need adjusting.

    10 votes

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  18. The merchant request to have reporting for customers where she can see which items was purchase per customer and date. The merchant would also like to be able to filter by date in the customer app.
    The merchant is able to export the spreadsheet however the items is not on the spreadsheet.

    10 votes

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  19. For multiple locations, it will be better when generating reporting from each device, under Reporting App the default filtered selection should be "This Device" instead of "All Devices" as sometimes employees may forget to filter it and this cause discrepancies during reconciliation.

    10 votes

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  20. Would love to be able to see a report that can give me all of my employees cc tips and cash tips for a custom time frame to make payroll easier

    9 votes

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