377 results found
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Time Clock for Reporting
Under dashboard when you go to shifts reporting it shows each employees hours in hours and minutes (1-60 minutes) When we export the shifts report to print it, the minutes change to 1-100 and we have to calculate the amount of minutes for each employee on each shift for each day. We are an establishment of over 75 employees. Its a lot of extra work.
5 votes -
Reports - Revenue Class and Tender Type - OR, Custom Reports ability
Ability to generate a Report that shows sales transactions daily and/or weekly (time/date frame adjustable) by Revenue Class AND by Tender Type (cash, check, cc, etc.). Ideally, the report would show an itemized list of transactions for each Revenue Class, by Tender Type. Or, ability to make a Custom Report and select parameters and filters.
5 votes -
create a filter for employee reporting cash tips, instead of clicking into the report.
The employee report should have a column for reporting cash tips. This will help with payroll
5 votes -
Reporting more detailed for loyalty/gift cards.
Merchants need to be able to see the taxes collected when a customer pays with a gift card.
As of right now the merchant will see it as a total purchase. They need visibility of what portion of the sale was taxes. Merchants use these reports for book keeping and to assist with tax filing.
Merchants are looking to have all Gift Card reporting combined with Clover reporting so they can use one report for reconciliation and tax reporting5 votes -
Multiple shifts per day tracking
We should be able to set up 2-3 shifts per day and see each shift on a report
5 votes -
Make a function to add/split shift on the clover.com admin Dashboard
I had an employee who was clocked in for 10 days. They clocked in on their 1st shift and then never clocked out. They worked a total of 3 shifts in that timespan. I went in to run the report for payroll and found she was currently clocked in. On the dashboard there is only a way to edit existing punches. There is no way to close her shift, or add a clock-out punch then edit it. A function to split the shift would have helped also
Another work around would be to add an option to set a shift…
5 votes -
dashboard compare hourly sales
On the dashboard you show us net sales for the current day and a comparison to last week. Below that we see the hourly of todays sales. It would be SO helpful if you could also show the hourly sales of the previous day just right on top of the current day with a different color on the graph. It would be great to compare hourly sales from the same day last week.
5 votes -
want to print the cash report individually for every action
want to print the cash report individually for every action
5 votes -
detailed reports off the terminal
merchant would like to be able to print off more detailed reports from the terminal Reporting app instead of just summary printout
5 votes -
Deleted Items Disappear on Past Transaction Report
Need to keep Items that have been deleted from inventory on past Items Sales Reports. You MUST STOP deleting past sales details describing the item that was sold just because we told clover inventory that we are no longer carrying that item(deleted it). Just populating "Sale" as item detail is a big red flag for liquor store. We need to still be able to see item details that were sold in the past even if we deleted the item from our inventory.
5 votes -
Printing reports from Device
Merchant want to have the ability to choose what section of the report to print or have the ability to fully customize the report before the print from the device. I.E the sales overview report: merchant change choose(check box) of what to print from that report like they would like to only see the Net Sales, Taxes, Tips, Gross Sales, Refunds or something like what shows on the transaction app in the Clover Web dashboard:
Successful Payments Summary
Number of Payments:
Payments Total: $
Tip Total: $
Taxes and Fees Total: $
Service Charge: $5 votes -
Merchant wants a way to print off individual employee reports that show breakdown by card type at end-of-day
This needs to be adjusted under the Reporting app
5 votes -
Items report to show time
The merchant would like an items report that shows the time the items was sold. Similar to daily hourly net sales widget on the dashboard
5 votes -
NEW Employee Sales Report - Number of Transactions per Employee
Recently Clover released a new version of the Employee Sales Report under Reporting. The previous employees report showed the total number of transactions ran that day per employee. This was helpful for my retail merchants for a number of reasons. One in particular was so they can calculate their employees average ticket size.
Strangely enough the New Employee sales report does show the average ticket size but it is only available and viewable on the Employee Sales Report in the Dashboard. not on the devices :(
That being said a vast majority of my retail merchants noticed the change immediately…
4 votes -
Reporting service charge
It would be great to have the service charge when charged as a gratuity to calculate in the Shifts report for each employee on total cash owed. Just like the Tips on the report where it will adjust the total cash owed from cash to cc tip.
4 votes -
Add Surcharge Totals to Closeout Report
Please add the totals from the day's surcharging through Fiserv to the Clover Closeout report, it currently doesn't display there and is the best report for EOD reporting for small businesses.
4 votes -
Daily Sales Report
Daily sales report that at the end of the day is generated and automatically send an email on file with summary information, including Gross Sales, Net Sales, Tax, Credit Card and cash (amount collected) So far, the only option is closeout report but it does not have the whole picture of the company daily sales activity.
4 votes -
Server Reports Should have option to print revenue class sales by employee
Sometimes servers need to tip out bartenders based on bar sales. On the Server's report it should give an option to have the server's sales by revenue class show up so they can tip the bar appropriately.
4 votes -
Option for employees to see their cash report for their shift without the system giving them the full total for all employees
The clover devices does not have away for the merchants to see cash totals for each employee. The cash total is showing for all employees. The clover device need a way to show tender types for each employees and not just for the full day.
I confirmed that on the dashboard we have away to see the tender types by employees but the merchant need away to see that same information on the device per employee.4 votes -
Correctly Report Cost of Goods
Reporting uses the most recent item cost, not the cost that was recorded at the time of sale. Item costs that have changed over time are reported incorrectly and as a result all reporting values derived from COGS are incorrect when reporting over any period where inventory costs changed. Example:
(November 1st I set my crab cost at 3.99 and sell price at 5.99. I sell 1000 lbs at a gross profit of $2000. On November 15th my cost increases to 9.99 lb and I change my cost to 9.99 and sell price to 11.99 lb I sell 500 lbs…4 votes
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