57 results found
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include service charge taxes
New Florida State Law states, Service Charge must be taxable, tips are optional to include or exclude taxes, but additional service charges needs to be taxable, please set this up for Service Charges as new state law required for the subtotal of line items sold and service charges to be taxed.
6 votes -
Provide ability in Tables app and Register to schedule orders in the future.
Create functionality to enter future delivery date/time that would work similar to online orders schedule at future time or dates and times. In addition add an interface that shows future orders to facilitate order fulfillment.
5 votes -
Show Modifiers without showing their price on Payment Receipts
Currently Payment receipts have 3 different options for modifiers.
- Show All Modifiers
- Show Only Priced Modifiers
- Dont Show ModifiersIt would be nice if Clover offered a 4th option that a lot of other POS systems do. This option would be to "Show Modifiers without Price". Essentially this will show the modifiers on each item but the up charges for each item would just accumulate to the items subtotal instead of showing them listed individually.
For example. If I had a burger that cost $8.99 and I added an "Extra Patty" modifier for $1.50. Currently Clover's receipts…
19 votes -
Cancel Online Orders
Add feature to allow merchants to cancel an online order and notify the customer. They should also be able to cancel a specific item in an order and notify the customer. If a merchant runs out of an item or needs to cancel an order for some other reason, they need the option to cancel the order and for the customer to be notified so they do not come to the business expecting their order.
15 votesCurrently evaluating ability for merchant to substitute, add, and void items in addition to cancel an online order.
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Transferring of multiple orders
Need the ability to take ALL open orders and transfer ALL of them to a new server. Our application is for a bar vs restaurant dinner orders. So at shift change there can be anywhere from 10-20 open orders, all of which need to be managed and moved to the new server. Presently we have to select order, transfer, select order select etc. etc. and transfer each one individually, this is very time consuming, especially during a shift change, it ties up the computer for a period of time and leaving other servers unable to add to orders and open…
9 votes -
Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo
Ability to select a modifier multiple times on the Clover Kiosk like you can do on the Clover Station Duo.
This is relevant for QSR locations like coffee shops, bubble tea and dessert locations where a modifier can be selected up to 5x times. There can also be 30+ modifiers in these types of QSR locations.
3 votes -
Pick up time on receipts for Online Orders
Printing the pick up or preparation time or including it in the email notification for the online orders would be extremely helpful. The preparation time shows on the order confirmation pop up when a customer completes the order, but it is not included in the emailed confirmation and receipt.
9 votes -
Add/remove/extra buttons
Most of the top level restaurant per terminals have the ability to press a button to add or remove and that will bring up a pop-up option for different add-ons. This is what we need.
2 votes -
Include table/order number and items sold on merchant payment receipt
There no way of knowing where the payment came from if we are to investigate for whatever reason. As a merchant, it is very important to be able to locate all transaction processed. The merchant receipt should have all the detailed Information that appears on the customer's receipt, that is, order/table number and item/items sold. Both receipts used to have detailed information before we had to change our equipments because of end of service
5 votes -
Automatically Add Additional Preperation Time on Large Online Orders over a Set Dollar Amount
Hello Clover,
It would be extremely helpful to have the preparation time setting in Clover automatically add an additional amount of preparation time the merchant can set for online orders that exceed a certain dollar amount.
For example, lets say the merchant wants to have Clover automatically add an additional 30 mins of preparation time for orders that exceed $100. It would be great if the merchant can edit theses parameters under the "Preparation Time" setting in Online Ordering Dashboard instead of just setting a specific preparation time.
Thanks for your consideration Clover
8 votes -
Kiosk needs to be able to remove the all items tab
Kiosk needs to be able to remove the all items tab
1 vote -
Scheduling holiday hours
for online orders you need to be able to schedule holidays in advance so that you don't have to manually turn online orders on / off - which can lead to owners or staff forgetting to turn it back on - you should be able to add a 'holiday' schedule for online ordering
8 votes -
Change quantities of a modifier for online ordering
For example, customers need to be able to specify how many pumps of a syrup to add to a latte. This is a function on the POS, and it needs to be added to online ordering.
9 votes -
Discount Control
We need the ability to control how discounts are applied to orders. There are certain discounts that apply to food only and not alcohol. Example, Military discount as well as other promotions we may be running through various advertisements. Currently, when creating a discount there are no control options for how the discount is applied. We would like to have an option to apply it to specific item labels or revenue classes, categories, menus, or even specific items. Another example would be a coupon we send out for 15% off your meal. When the customer is ready to pay we…
2 votes -
Happy Hour
Happy Hour- Having the ability to add a happy hour via the back office and an option to a set price discount. Like Happy Hour Pizza $8.00 set price.
9 votes -
Allow aggregators to setup pickup times for online orders
Clover has added great functionality to show pickup time for future orders on the orders screen. Open up this access to the public API so 3rd party order services can set pickup times that display on Clover.
3rd party services are still required because Clover's tools have limited functionality such as immediately firing to kitchen printers for future orders.
1 vote -
Add Order Notes Option From Pay Screen
It would be beneficial to have an option to add order notes to an order after hitting pay in the Register App. This would allow merchants to go in and add a note while taking payment for an order, eliminating order bottlenecking for high velocity businesses (like counter service restaurants).
1 vote -
Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote -
Combining order number count between multiple devices
In a QSR with multiple cash registers, it would be great if the order numbers on the printed kitchen tickets were sequential.
We primarily use one register, but during rush we use a second register. If the primary register is on order #50 and then someone jumps on the second register and takes an order, that order should be #51…as it is right now, that prints in the kitchen as order #1 and can easily cause confusion as to the actual order sequence and lead to firing food out of order.
The registers should communicate with each other and have…
5 votes -
online order
can you add order number when customer place an online order? it will be easy to find customers order when we have a lot online orders.
2 votes
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