54 results found
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Allow merchants to change default reporting type in the reporting app on the device
Currently the default option is set to condensed reporting, merchant would like an option to have it default to a full report which is not available at the moment.
5 votesThank you for submitting your Idea to UserVoice.
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Guest count in Clover Dining - reporting
Clover dining adds no additional reporting to clover. Restaurants need to know:
1. how many guests they have served
2. Average turn times of tables
3. Average spend per guest/tableAll clovers main competitors provide this reporting. The information is there, so why not add a report for it?
5 votes -
reporting
I appreciate that Clover is always trying to improve. I think it would be a great idea if you had a focus group comprised of business owners and sales reps that you present to before making changes. For instance, yesterday you updated the reporting feature and eliminated the total number of transactions. Now the merchant must add the total of credit card, debit card and cash transactions to get the total transactions for the day. Yes, it is available on the web dashboard, but when managers or shift leaders are closing, they do not have access to this information. This…
3 votesThank you for submitting your Idea to UserVoice.
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Multiple closeout reports per day
Multiple shifts per day:
We have 2 services ( brunch and dinner) per day with 2 different teams, therefore we need a closeout report ( sales and tips) per shift - not per day
We also need different menus per shift.
10 votesThank you for submitting your Idea to UserVoice.
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auto gratuity reporting
Clover needs to have an option to group Tips & Large Table Gratuities (service charge) together in Sales Overview Reporting in Clover for FSR's.
3 votesThank you for submitting your Idea to UserVoice.
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Tip Pool
Creating the option for support staff tip outs to be able to be auto calculated, by percentages of sales on sales report for each server
4 votesThank you for submitting your Idea to UserVoice.
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CLOSE OUT
Cmon 10 years, and the Closeout app and what's in finance and deposits are not even close. (STILL).
Every owner feels like there is foul play since the closeout report total is always different than what appears in the merchant's bank account.
Please HELP!
5 votesThank you for submitting your Idea to UserVoice.
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Transaction report by hour.
I would like to see a way to download a report from the Dashboard of transactions by hour. I use the CloverGo app a lot, but shows total revenue (per location). There is a way to see the number of transactions, but you have to tap 3 times to find that. A separate chart on the Go app or Dashboard would help. I prefer to see (for staffing) the number of tickets/transactions per hour. This report would be able to print daily/monthly to show sales by hour and if I need to adjust staffing. I ask for this as if,…
2 votesThank you for submitting your Idea to UserVoice.
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Line-Item Time Stamp
Looking to have the time shown for when each line item on an order was added and fired back to the kitchen. This could be a report, viewable on the dashboard, or to print on the receipt. Currently you can see the time on the KP tickets when it prints.
Use example: A customer places an order with multiple items. They state it took 30 mins for the food to come out. How can the manager verify that or know if this was the server or the kitchen?
With this, a manager will be able to see if it really…
12 votes -
Reporting by hour with items and categories
It would be incredibly helpful to have a report that shows how many items are sold per hour, broken down by product and category. This feature would allow merchants to easily identify their peak sales hours and understand which products perform best at different times of the day.
With this insight, businesses can make smarter decisions regarding staffing, promotions, and inventory planning.
2 votesThank you for submitting your Idea to UserVoice.
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Tax Reporting IS INACCURATE
Your tax reporting is INACCURATE.
We need a clear way to determine meals taxes. THIS IS CRITICAL.
Your tax statements and reports are a mess. We can not use what is in your reports as it blends POS taxes with delivery app taxes. We need a way to clearly show net sales and taxes from the POS.
You currently show the amount collect from each order type at the bottom of your sales report. Please also add net sales and taxes for each order type.
I've found that your tax report does not break out meals tax and no tax…2 votesThank you for submitting your Idea to UserVoice.
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Batch Close email
It would be great if the Batch Close report could email to more people than just the defined "Owner". In large organizations you have a finance department that needs this info besides the manager that runs things on the daily. Should be a simple request.
2 votesThank you for submitting your Idea to UserVoice.
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Shorten the Daily Report
Both of the End of Day reports are simply WAY TO LONG. It wastes a ton of paper. I only need a few figures from the report. Amt Collected, Tips, Total Credit Card Amt, entries for amounts taken out of the drawer (Payouts, tips, etc). I HATE THE NEW REPORTS - WAY TOO MUCH INFO just to check up the drawer.
2 votesThank you for submitting your Idea to UserVoice.
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Reports
When the servers has a refund, only the manager has the power to refund the item, when they look at the report, is not under the server but is shown under the manager who did the refund. I would like to have any type of permission to let the server click refund, then ask for the manager code and then after the refunds is clear, I need them to be under the server report
2 votesThank you for submitting your Idea to UserVoice.
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Option to Filter Sales Overview by Employee on Stations
Being able to filter by employee when running the sales overview from a station would be very helpful in environments when you cannot always turn off "view all sales activity" for servers and/or bartenders & do lots of paid outs or paid ins.
Since the Homebase and Shifts reports do not account for Paid Outs and Paid Ins, it would be nice to be able to use the Sales Overview with more flexibility from the ground level. We get hit with a LOT of accountability scenarios in restaurants and bars. Bartenders using both a Flex and a Station sometimes is…
3 votesThank you for submitting your Idea to UserVoice.
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daily sales reporting
Limit the time frame an employee can view sales from a previous day.
1 vote -
Profitability by Table
Looking to see if Clover can create a profitability report by table for restaurants. This way, I can see which tables are less profitable than others.
1 voteThank you for submitting your Idea to UserVoice.
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Restaurant Reporting Employee Details
In restaurants with bars, generally the server needs to tip out the bar on bar sales. We need to have a breakdown by category or revenue class available on the device. It's too cumbersome to have to go through all of the steps using the dashboard, and many shift supervisors and even managers do not have access to the web dashboard. Additionally, you want to be able to print the report and attach to server check outs to be turned in to owner or accounting or whomever. Please do this ASAP.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to Filter Tips by Date
We have a few locations that would love to be able to filter the Tips app by date.
We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.
Thanks!
1 voteThank you for submitting your Idea to UserVoice.
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Promotions on Uber integrations
When there are 3rd party platform like uber, the promotions that are run in uber or other 3rd party platforms are not congruent with the reporting in Clover Reporting dashboard or app
1 voteThank you for submitting your Idea to UserVoice.
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