74 results found
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Sub Catagories
We need sub catagories!!
3 votes -
Day Timing
My clients need day timing capabilities for their lunch and dinner menus.
9 votesWe're excited to announce that "Menus by Daypart" is now available to all Restaurant Growth merchants!This new feature empowers merchants to effortlessly create customized POS menus tailored for specific times of the day. Your POS devices will then automatically display the relevant menu.
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DoorDash needs both pickup and delivery fulfilment options
Currently, doordash integration on the Clover Online Ordering only offers the pickup option and merchant needs the ability to have both pickup and delivery fulfilment options.
4 votes -
Inventory tracker mods
1) Be able to submit emails to admins/managers when inventory is below a certain count on an item
2 votes -
Alphabetizing Categories + Items
Having all categories and items within that category alphabetized for ease of use and rapidity when taking orders.
1 vote -
Order Management Functionality
We have identified a significant issue with our Clover POS system that is causing considerable confusion among our staff. Specifically, there is currently no functionality to mark online orders as Ready for Pickup or Picked Up. As a result, all incoming orders are displayed in a single list without any indication of their status. This lack of differentiation makes it difficult for our team to manage order flow efficiently and track which orders are still being prepared versus those that have already been collected or are ready for pickup. This a must for good POS system.
3 votes -
Enable Clover Online Ordering link & QR Code
In the current version of the Clover dashboard, the option to getting the Clover online ordering link and QR code is not available under the Online Ordering. Could you please enable this feature
4 votes -
Route to kitchen printer only applicable items, not whole order
Currently, when an order contains items labelled for different Kitchen Printers, the entire prints on all printers. Can the merchant be able to print only the applicable items of a given order to each printer?
2 votesHi All,
We noticed that the issue you’re experiencing is likely due to item labels not being set up correctly. The good news is that Clover already has a solution for this which other's are using already.
To make sure your items automatically print on the right printer, please follow these steps:
Set up printer labels for your items
Create a Printer Label → https://www.clover.com/en-GB/help/create-a-printer-label
Configure items to send to the correct order printer
Automatically Send Items to Order Printers → https://www.clover.com/en-GB/help/automatically-send-items-to-order-printers
Once these steps are completed, your items will print on the correct printer without any issues.
If you need further assistance, feel free to reach out, we’re here to help!
Thank you,
Clover Product Team
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Transaction Count in Multi-Location Reporting
Add transaction count to multi-location location reporting.
2 votes -
Disable guests at table pop up
Need a setting to disable the pop up for number of guests in Clover Dining
1 voteTo support the upcoming Guest Count Report planned for release in 2025, we’ve updated the default settings to require guest count entry for every order. This change ensures consistent and accurate data collection across all dining experiences.
If merchants prefer to revert to the previous settings, they can do so by navigating to:
Dining App → Hamburger Menu (top left) → Settings → Define Guest Count
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SHIFTS
PLEASE ALLOW ADMINISTRATORS WHO ARE WORKING OFF SITE AND USING THE DASHBOARD THE ABILITY TO CLOCK OUT EMPLOYEES WHO ARE STILL CLOCKED IN.
7 votesThis is now possible in the Time Clock app.
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Default Modifier
The Modifiers in COLO automatically set to a specific modifier when the minimum and maximum are both 1. It would be better for the option to have a checkbox that doesn't allow the order to be added to the cart ( like what happens when there are 1min 2 max) than the circle that automatically defaults . This can cause issues especially for merchants who have Vegan/Vegetarian establishments ( the modifier defaulting to a vegetarian item on a vegan order that can easily be overlooked).
2 votes -
Cash Change Back before receipt
Clover just altered the cash checkout process. It now asks if a customer wants a receipt BEFORE telling the employee what change was due. Please fix it!
1 vote -
Show Change Due on the "Customer is selecting receipt type" Screen
I have had several merchants reach out to me, their ISO, because their teams cannot see the Change Due until the customer chooses a receipt type. They are left starting at a screen that says:
"Customer is selecting receipt type...No Receipt or Print"
If they make the receipt selection for the customer so that they can get to the Change Due screen, the customer doesn't have the option to email it to themselves.
Could we please show the Change Due on the merchant facing side while the customer selects a receipt type.
It is especially confusing for team members when…
1 vote -
Multi Language support
I need to be able to translate input from foh handhelds to boh printer. English speaking server to Spanish speaking cook
1 voteThanks for sharing this idea!
To support kitchen staff who prefer working in Spanish, we encourage you to use the Item Alternate Name feature in Inventory. This allows you to add item names in Spanish, which will appear on both the Kitchen Display System (KDS) and printed receipts in the BOH.
As a helpful reminder:
"Use alternate inventory names – Prints the alternate name on the label. If the employees preparing the order speak another language, consider using alternate names."This small change can make a big difference in improving clarity and efficiency in the kitchen.
Let us know if you need help setting this up!
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Modifier availability or 86 item
The ability to turn on or off the availability of a single modifier, if a modifier runs or not available like a topping, there should be the same availability for the items to 86’ the item or make it unavailable to the modifier single item which could also translate the availability on 3rd party channel platforms and integrate the availability modifier accordingly.
2 votes -
Items with different prices
There is an issue when we have items with different prices based on size for example. On kiosk the costumer sees the items with 0 price then he has to choose the size.
It looks ugly when items are shown with $0.00 prices. If there is a way to post the base price of the item and can be changed when choosing the size.. That will be great.1 vote -
remove qr code
Hi,
I’d like to suggest adding an option to remove the QR code from payment receipts. It significantly increases printing time and doesn’t serve any purpose in our current setup.
For high-volume businesses like ours, every second counts. Being able to disable the QR code would help speed up transactions and reduce customer wait times.
Thank you for considering this improvement!
1 voteThis is already supported and merchants have an option to enable or opt-out of this via settings.
Setup App >> Payments >> "Enable Scan to Pay"
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Taking items offline in the register
When are you going to bring back the ability to take items offline on the register?? What is the most frustrating thing as a busy business owner is having to pull out my phone and be the ONLY one that's able to take an item offline and be able to put it back online when it's available again. I can't have employees logging into my clover account seeing my financials just to navigate the 10 step process to take an item offline. I don't know why Items had to be removed from the register but the availability to take a…
5 votes -
Print Label on Custom Item
When using the "Custom Item" button within Clover Dining, it is not possible to assign a printer label to the item. This means that the item will appear on the guest check but it will never be fired to the kitchen. Am I missing something?
1 vote
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