74 results found
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Payment tender type for Kiosk
Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"
4 votes -
Please fix Clover dinning app FIRE ALL glitch.
Please fix Clover dinning app FIRE ALL glitch.
When pressing “Fire All” screen returns to table layout as the order has been printed/ sent to the kitchen printer. But when go back to the table it is not marked as “printed”
The screen should remain in such order screen if “Fire All” did not go thru.
Tried below but did NOT resolve the issue.
hard reset / re-associated
Replaced to a new station1 vote -
Support International Phone Numbers on Clover Online Ordering
Currently, customers with international phone numbers cannot pay for their order when checking out in Clover Online Ordering. This is especially frustrating when you use the Clover Dining Table QR Codes. They put in their order, get all the way to end to pay, and it stops them, and they have to repeat entire order to a person. Please support international phone numbers for Clover Online Ordering or give us the ability to NOT require phone numbers.
4 votesAbility to support international phone numbers was added in July 2025.
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kds time when making orders
When making the orders on the KDS there needs to be the actual time on the top bar of the screen not just the timer when the item was fired.
2 votesThis is released in early Q1-2025
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I switched to you with the promise that my BentoBox website will work seamlessly.; it has with 1 glaring omission. The ability to mark an or
A button on the orders screen to mark an o line order ready for pickup
2 votesThank you for your feedback!
This feature is already available as part of our current offering for bentobox integration. To help us look into your specific setup and ensure everything is working as expected, could you please share your Merchant ID? We’ll be happy to investigate further.
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Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor
Problem: The Franchisor, is the owner of the chain and franchises his restaurants. As part of that relationship the owner / franchisor needs to control (lockdown) the Franchisee's pricing / inventory. All locations are chained/linked together in Clover for management reasons and to facilitate their gift card program across all locations. Franchisees have begun altering the inventory/pricing which changes the pricing at all locations impacting the sales revenue of all franchises.
Currently clover has a way to add a franchisee role but they have to be modeled after a manager or admin or employee. In creating a role for a…
1 voteThis functionality is now available. You can refer to this help center article for more details.
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Ability to reopen a table/order if server accidently closes the wrong table
Server closes the wrong table and quickly realizes the mistake. There is no way to reopen the table to my knowledge without reentering all the orders. If its a large table what a pain.
34 votes -
Kitchen Display Screen
Merchants are requesting a more seamless direct integration with a KDS. They are aware of the 3rd party apps but prefer a Clover integration.
38 votes -
Multi-Level Menu Options
The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.
111 votes -
183 votes
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Notification when there is communication issue with the kitchen printer
When the kitchen printer goes offline there needs to be a notification that stays on the screen that requires acknowledgment from the server before closing the screen out. Also, when this happens the system should automatically print the kitchen chit on the receipt printer so the server can bring this back to the kitchen staff and let them know there is a printer failure of some sort. Currently, the system only flashes across the screen, puts a tiny little icon on the top of the screen that no one is going to see, and I have to manually redirect the…
62 votes -
Clover Dining: Fire button be Green until it is fired
In Clover Dining can the Fire button be green until it is fired like in the tables app?
53 votesWe've reviewed the current flow of the "Fire All" functionality in the Dining app and confirmed that it is working as designed.
When a merchant selects "Fire All", all un-fired items are sent to the kitchen (via printer or KDS) without affecting items that have already been fired. Additionally, a "Printed" label is applied to fired items, helping to clearly distinguish between what’s been sent and what’s still pending. The Fire All button remains enabled to allow for future actions as needed.
Currently, we display six different table statuses to assist merchants in managing operations:
Available, Seated, Seated - Delayed, Paid, Unavailable, and Contactless Dining.
Adding another status solely to reflect item firing status may not be ideal, as it could clutter the interface and introduce complexity without significantly enhancing clarity.
Another control we're added is to "fire item" basis few settings. Pl…
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Ability to edit Paid Orders
Requesting to be able to adjust or edit Orders after they have been paid. Mistakes happen where the wrong tender or item could have been selected. For instances like that, Admins should be able to make corrections when necessary, regardless if the Order is Paid or not... especially while the customer is still present and the batch is open.
214 votesThis feature is released in Q3 2024
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Ability to Edit Order Notes
Please give users the ability to Add/Edit Order Notes after an order has been placed.
20 votes
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