34 results found
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Server Reports Bar Sales Vs. Food Sales
Server Report that details food sales vs bar sales. This seems like a basic function that a POS should have. We need be able to have the servers tip out the bar staff according to bar sales and not a percentage of total sales. It does not make sense to not have the ability to do this.
1 voteThank you for submitting your Idea to UserVoice.
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Detailed Receipt Report
Please add a report of Receipts and the details contained. When integrated to ******* for example, the server number appears on the receipt as does the card type. But when we run a transaction report, this added information is not shown.
1 voteThank you for submitting your Idea to UserVoice.
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Restore reporting features
The latest UI update on Dashboard reporting has removed the ability to filter by open, paid, or partially paid orders within Orders. Additionally, tips are not available as a column header in Transactions nor does there appear to be a Tips report. Please restore these important features.
1 voteThank you for submitting your Idea to UserVoice.
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Add and lock revenuve class by category
When setting up new revenue classes today, it is extremely cumbersome and time consuming and leaves much room for error. Items must be assigned to a revenue class one by one. Further more, those revenue classes show up in printer label sections making things very confusing.
Revenue classes should have the option to assign them by category as well as individually. If I can pull a list of all beers from the beer category and assign them to the revenue class "Beer Sales" it would save hours. Furthermore, users should have the ability to "lock" a cartegory against a revenue…
1 voteThank you for submitting your Idea to UserVoice.
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Add back Revenue class in $ amounts on bar graph
The removed item report used to display a bar- graph by revenue class in dollar amounts, now it displays it by revenue impact percentage. Please change it back
1 voteThank you for submitting your Idea to UserVoice.
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Clover Cash Discounting
CLOVER CASH DISCOUNTING - For customers that use clover cash discounting that are on a daily deduct of that cash discounting rate. There is no where to get what their actual credit/debit card deposit should be.
The only way to figure out that actual deposit for daily rate deduct accounts is to use this formula. Say its a **** % cash discount account. Debit + Credit - **** % = actual deposit.
This also inflates net sales due to net sales populating that extra **** % on cards. That **** % is an an adjustment so it could be in…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see items sold on the first page of orders
I want the name of items sold to be shown on the first page of orders without going to receipts to read what was sold or the same way like it use to be before and thank you for your support
1 voteThank you for submitting your Idea to UserVoice.
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Restore the "Tax" Column to the Main Transactions Report for Government & Tax-Exempt Audits
In a recent update, the "Tax" column was entirely removed from the primary list view of the Transactions section. For businesses that frequently process tax-exempt orders (such as sales to government institutions, schools, and non-profits), this change has completely broken a critical audit workflow.Because Clover does not have a native, rigid framework for assigning pre-verified tax-exempt customer rules, the standard practice is to use "Remove Taxes" at checkout and type the state entity or exception details directly into the order's Note field. Monthly I would reviewing and reconciling these transactions for state tax audits by sorting the Transactions report by…
1 voteThank you for submitting your Idea to UserVoice.
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Provide POS check details back on intotransaction details; went missing after portal update
When we process payments with our POS system using Clover terminals it use to show our POS check details (Check number and table/customer name) in the transaction details of Clover transaction details. This is now not visible in the new dashboard. We cannot search on check numbers now which makes it very difficult with the high volume of sales we do day to day.
2 votesThank you for submitting your Idea to UserVoice.
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Reporting for Future Orders on Clover Dashboard
Merchants should have the ability to pull reports for future placed online orders on their dashboard.
1 voteThank you for submitting your Idea to UserVoice.
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Need column that shows Tip Amount
Please I noticed a change in the latest update that doesn't meet my needs: let me explain.
In both the desktop and mobile versions, when I go to
Dashboard > Sales Activity > Transactions,
the column showing just the "Tip amount" no longer appears; this is important for remote work (which is how I operate, since I’m not always at the restaurant).
That column used to be visible in the previous version. Is it possible to display it again without having to download the XLS (CSV) file every time?
Thanks.
1 voteThank you for submitting your Idea to UserVoice.
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Reverse latest Sales Activity Update
Change my Clover back to its previous version. Clover's latest update has made my bookkeeping far more complicated, and I am looking at changing my payment platform if this update cannot be reversed.
1 voteThank you for submitting your Idea to UserVoice.
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Custom date/time reporting filters don't persist on Sales Overview (Flex / Station Solo)
The custom date/time filters in Reporting → Sales Overview aren't saving on our Flex and Station Solo. Every time we set a custom timeframe for our shift, it resets to default as soon as we navigate away or minimize the app. Please fix this so our custom shift filters stay active—my employees shouldn't have to re-enter our shift hours over and over every day.
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard Enhancement: PDF Export Functionality
Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:
Receipts
Transaction history
Activity reports
Other relevant records1 voteThank you for submitting your Idea to UserVoice.
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Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
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Sales by Card Type on Condensed Report
Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
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Separate Reporting Category for Third-Party Integration Staff Tips
Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".
This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.
Requested Enhancement:
We need a dedicated, separate…1 voteThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
3 votesThank you for submitting your Idea to UserVoice.
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Sales by Day in Rows
Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)
1 voteThank you for submitting your Idea to UserVoice.
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