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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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88 results found

  1. Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.

    2 votes

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  2. Create a report to list when menu items are Manually turned off and not available for sale.

    We want to know how often the store is running out of menu items.

    1 vote

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  3. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    2 votes

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  4. The sales overview report does not display the device name when a device level report is run. Please add that to the printed report and identify All Devices on the report when that option is selected.

    1 vote

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  5. You should be able to close out the cash drawer mid-day by attaching it to an employee and then when they close their shift, the drawer restarts. It would be nice to be able to put a set amount in the settings that the drawer would start at and then at the end of each shift, reporting would tell you how much money should be in the drawer total including the starting balance. After the morning shift leaves, the drawer should return to that starting balance and reset for the evening shift and all open tabs could have a single…

    1 vote

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  6. Clover.com > Reports > Item sales

    Along the top of this screen there are six (6) filter boxes. The rightmost box is 'Categories.' Clicking on this box reveals a drop-down menu where you can select/unselect categories to be displayed.

    It used to be that you could click this box, and it would stay open to allow you to unselect multiple categories until you were done, then click outside the menu and it would apply your filter. Now, each time you click once ANYWHERE in this drop-down menu, the menu disappears, and you have to re-open it again.

    When you have…

    1 vote

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  7. Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.

    Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.

    2 votes

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  8. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    1 vote

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  9. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    2 votes

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  10. Because of food cost going up all the time, bakeries, sometimes have a lot of waste at the of the day. We need to be able to run a report that displays date, time, and items sold. That way we could have a better ideas on when to stop baking certain items during weekdays and weekends.

    1 vote

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  11. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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  12. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    2 votes

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  13. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    1 vote

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  14. There is currently no way to quickly determine the restaurants (or individuals) sales break down for Food and Liquor. This information (liquor sales) would be useful for servers at the end of each shift to determine the amount they must tip out the bartenders. Additionally, this information would be extremely beneficial for the restaurant to determine sales of periods (daily, weekly, monthly, quarterly, yearly). There has to be a better way to do this, than continuing it on our fingers or with scrap paper. Your assistance is greatly appreciated.

    2 votes

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  15. Merchants need to be able to see the cash deposit totals by employee on their POS and not just via the dashboard. Currently, the POS shows cash deposit totals - but not by employee.

    The cash deposit totals by employee are visible in the dashboard and so this should be accessible via the POS as well.

    This is important for employees and their manager when checking cash deposits at the end of their shifts.

    2 votes

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  16. In the dashboard, have a report that will tell you how many cover counts by hour. There is an existing sales report, but it does not show how many guests were served.

    1 vote

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  17. Currently, it's hard to determinine how much servers owe the house and vice versa

    1 vote

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  18. Many businesses use multiple order types and want the ability to run reports by Order Type directly on their Clover device

    1 vote

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  19. Owners want visibility into how many guests or covers they serve each night or during each shift

    1 vote

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  20. Cash transactions need to be included on server reports as well as closeout reports from the device display and printout.

    3 votes

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