38 results found
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END OF SHIFT REPORT
End of shift Report
It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
Thanks5 votesThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
4 votesThank you for submitting your Idea to UserVoice.
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Doordash and UberEats Taxes Seperation
Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments
3 votesThank you for submitting your Idea to UserVoice.
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Monthly Sales Report broken out by Tender by Day
Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.
3 votesThank you for submitting your Idea to UserVoice.
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Generate a Tips report
Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.
3 votesThank you for submitting your Idea to UserVoice.
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Shift Reports
Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.
Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.
3 votesThank you for submitting your Idea to UserVoice.
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Monthly View of Daily Item Sales Performance
Title: Monthly View of Daily Item Sales Performance
Description:
The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.
Requested Improvement:
We would like the ability to:
• View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
• Display this data in a monthly overview with…3 votesThank you for submitting your Idea to UserVoice.
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Provide POS check details back on intotransaction details; went missing after portal update
When we process payments with our POS system using Clover terminals it use to show our POS check details (Check number and table/customer name) in the transaction details of Clover transaction details. This is now not visible in the new dashboard. We cannot search on check numbers now which makes it very difficult with the high volume of sales we do day to day.
2 votesThank you for submitting your Idea to UserVoice.
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Guest Count Reporting
Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…
2 votesThank you for submitting your Idea to UserVoice.
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Restore Item Report options
The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.
This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…
2 votesThank you for submitting your Idea to UserVoice.
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Category Reporting from head categories, not subcategories.
Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.
2 votesThank you for submitting your Idea to UserVoice.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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Clover Cash Discounting
CLOVER CASH DISCOUNTING - For customers that use clover cash discounting that are on a daily deduct of that cash discounting rate. There is no where to get what their actual credit/debit card deposit should be.
The only way to figure out that actual deposit for daily rate deduct accounts is to use this formula. Say its a **** % cash discount account. Debit + Credit - **** % = actual deposit.
This also inflates net sales due to net sales populating that extra **** % on cards. That **** % is an an adjustment so it could be in…
1 voteThank you for submitting your Idea to UserVoice.
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Net Sale Report
We have many restaurant merchants reached out and ask for the total report that provides: Gross Total (Sales + Tips) Tips Total Net Sales Total (Sales excluding Tips)
currently there are only Gross Total and Tip total on the report.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to see items sold on the first page of orders
I want the name of items sold to be shown on the first page of orders without going to receipts to read what was sold or the same way like it use to be before and thank you for your support
1 voteThank you for submitting your Idea to UserVoice.
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Restore the "Tax" Column to the Main Transactions Report for Government & Tax-Exempt Audits
In a recent update, the "Tax" column was entirely removed from the primary list view of the Transactions section. For businesses that frequently process tax-exempt orders (such as sales to government institutions, schools, and non-profits), this change has completely broken a critical audit workflow.Because Clover does not have a native, rigid framework for assigning pre-verified tax-exempt customer rules, the standard practice is to use "Remove Taxes" at checkout and type the state entity or exception details directly into the order's Note field. Monthly I would reviewing and reconciling these transactions for state tax audits by sorting the Transactions report by…
1 voteThank you for submitting your Idea to UserVoice.
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Reporting for Future Orders on Clover Dashboard
Merchants should have the ability to pull reports for future placed online orders on their dashboard.
1 voteThank you for submitting your Idea to UserVoice.
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Need column that shows Tip Amount
Please I noticed a change in the latest update that doesn't meet my needs: let me explain.
In both the desktop and mobile versions, when I go to
Dashboard > Sales Activity > Transactions,
the column showing just the "Tip amount" no longer appears; this is important for remote work (which is how I operate, since I’m not always at the restaurant).
That column used to be visible in the previous version. Is it possible to display it again without having to download the XLS (CSV) file every time?
Thanks.
1 voteThank you for submitting your Idea to UserVoice.
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Reverse latest Sales Activity Update
Change my Clover back to its previous version. Clover's latest update has made my bookkeeping far more complicated, and I am looking at changing my payment platform if this update cannot be reversed.
1 voteThank you for submitting your Idea to UserVoice.
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Custom date/time reporting filters don't persist on Sales Overview (Flex / Station Solo)
The custom date/time filters in Reporting → Sales Overview aren't saving on our Flex and Station Solo. Every time we set a custom timeframe for our shift, it resets to default as soon as we navigate away or minimize the app. Please fix this so our custom shift filters stay active—my employees shouldn't have to re-enter our shift hours over and over every day.
1 voteThank you for submitting your Idea to UserVoice.
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