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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

Categories

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How can we improve Restaurants?

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22 results found

  1. Please fix Clover dinning app FIRE ALL glitch.

    Please fix Clover dinning app FIRE ALL glitch.

    When pressing “Fire All” screen returns to table layout as the order has been printed/ sent to the kitchen printer. But when go back to the table it is not marked as “printed”

    The screen should remain in such order screen if “Fire All” did not go thru.

    Tried below but did NOT resolve the issue.
    hard reset / re-associated
    Replaced to a new station

    1 vote

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    Completed  ·  0 comments  ·  Clover Dining  ·  Admin →

  2. Editing Order and Adding Items to the Bill after the first person leaves the table

    I am Hossein, one of the managers of Diyako Cafe. We are using Clover systems, and we have a very important problem with that. In the case that we have more than one person on a table, and we serve some items to them, when the first person wants to pay for its order and leave and the other people remains, we can’t add any other items to the table. In this situation, the invoice is frozen and the only possible action is asking other guests to pay for their current bill, close the bill and open a new bill…

    1 vote

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    1 comment  ·  Orders  ·  Admin →
    Completed  ·  AdminRestaurant Product - Sumit (Product Manager, Clover) responded

    Thank you so much for sharing feedback. This feature to allow one person leave table and still order remains open, is already available to all TSR plan merchants.


    Please refer https://www.clover.com/en-GB/help/take-payments-from-individual-guests and let us know your experience.

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