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Restaurant

Welcome to the Clover Restaurant Forum.  You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc. 

Menu: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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78 results found

  1. Revenue Class is not currently exportable and there is no way to easily locate items when there are potentially thousands in a given Revenue Class in order to modify them. Also, it would be nice to be able to filter item list by Category

    6 votes

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  2. There should be a way or a program that let's you control your POS from a distance. I should not have to physically go into my restaurant to fix some minor issue with my POS that requires a Manager's passcode.

    Please Develop a program that let's me access my POS from a computer outside of my location or wifi connection. If I can connect to CloverGo from my phone, I should be able to connect my laptop to my Pos Solo or Flex.

    6 votes

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  3. The biggest thing that we find lacking with Clover is a Pizza Builder Function. Having Pizza size prefix's choices that show in front of the item name instead of a modifer, listing below. Currently the size is done as a modifier or separate menu item buttons, a prefix choice could make ordering much smoother and order receipts much easier to read. Also, modifier groups that can be priced according to the size or half topping choice, instead of having multiple modifier groups for whole topping, left side/1st half, right side/2nd half. This would cut down on time for staff and…

    5 votes

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    Not at this time  ·  0 comments  ·  Menu  ·  Admin →
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  4. Clover Mini Print Heads should be replaceable. The rest of the machine works fine. It seems crazy to throw out a perfectly good machine when the print head should be able to be replaced. Plus I have a real problem with purchasing a new one to the tune of $700 when it won't even last a few years in a very small shop.

    5 votes

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    0 comments  ·  Hardware  ·  Admin →
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  5. We need to keep up with because they can track item stock quantity on a granule level through their modifiers and every item that goes into the entirety of the recipe.

    5 votes

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  6. Need a "Server/Food Runner Mode" on multi KDS situation with functionality that ensures orders don't disappear from the server screen when the Kitchen marks an item as ready. Currently, "Expo Mode" doesn't support this feature.

    In this Server Mode, an indicator (e.g., a dot) could appear next to each item to show it has been marked as ready by the Kitchen. When the server touches the item on their screen, it would then be marked as completed on the Server Mode Screen. This would be an ideal solution. Thank you.

    5 votes

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  7. Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%

    5 votes

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    Not at this time  ·  0 comments  ·  Menu  ·  Admin →
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  8. Id age reader

    5 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  9. We have a 3rd party running our food & beverage. They need access to enter inventory and pull reports. I'd like to have an option that they have access to just food & beverage categories as opposed to seeing our full facility sales

    5 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  10. Essentials is not allowing for order printing after the inclusion of Modifiers. Can this be added to the plan asap?

    4 votes

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  11. I need a negative variable option so I can add Lotto Paid Out and Scratcher Paid Out because using the Pay Out app has too many steps and time consuming. We sell a lot of Lotto and Scratchers and payout winners. It needs to be show up on the register, because we would have to pay the person out first before they can buy more. It would be easier to ring them up at the same time and it would tell us how much they owe or how much they need to pay.

    It would also work with dropping cash…

    4 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  12. We need Mandarin to be in the list of languages of clover device settings.

    4 votes

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  13. For items that are measured per unit (such as deli meat that is pounds or ounces), there should be a way to track stock according to this unit. At least for basic units like pounds and ounces that delis, cafes, etc often use. So if merchant has 5 lbs of turkey and they sell 1.5 lbs, then stock count would be 3.5 lbs of turkey.

    4 votes

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  14. We should be able to copy/multiply modifier groups so that we don't have to create almost the same modifier groups for different items. It would save a lot of time!

    4 votes

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  15. we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  16. Enable bulk upload of images on inventory items, instead of one image at a time. Could be very time consuming for Merchants that way.

    4 votes

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  17. On the new clover kiosk, it should be an option to show the items on Kiosk instead of having to select the items to show online and to show on POS, the clover kiosk is at the business, and we would like to show our menu to our customers that are at the business.

    4 votes

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  18. The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code

    4 votes

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  19. Allow certain items to Sync together…. For example… my client has 5 bottles of red wine, he stated about 4 glasses equals a bottle. On the menu his servers either sell by glass or sell by bottle. We want the option to be able to input 5 quantity on the bottle items but when you sell that same bottle by the glass in a different category,automatically deduct a portion of his choosing (in this case .25) on the bottle quantity category.

    3 votes

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  20. Online Delivery Partner integration - need to be able to provide an online menu with delivery pricing and another menu with a lower pick up price for orders placed on DoorDash or Uber Eats. Merchants are charged lower commission for pick up orders and they want to pass through savings to customer. Also, DoorDash provides merchants with online ordering and would need separate menu with even lower prices there.

    3 votes

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    0 comments  ·  Menu  ·  Admin →
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