199 results found
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kiosk dine in name change
give us flexibility to change name for dine in and take out
2 votesThank you for submitting your Idea to UserVoice.
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employee sales report on Device
Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.
2 votesThank you for submitting your Idea to UserVoice.
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Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps2 votesThank you for submitting your Idea to UserVoice.
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Clover online ordering website background colors and pictures
Can you allow merchants to change the background color or add a background picture to their Clover online ordering website?
2 votesThank you for submitting your Idea to UserVoice.
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Guest Count Reporting
Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…
2 votesThank you for submitting your Idea to UserVoice.
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Ability to 86 items online but leave on in store
When we are beginning to run low on a product, it would be nice to turn off the item online only. A recent update took away the toggle that could disable the item online and now we can only mark it as out of stock across all menus. We'd like to turn off online first since we cannot clearly communicate low stock to online customers.
2 votesThank you for submitting your Idea to UserVoice.
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Color coding menu options
Currently, the colors are assigned automatically and aren't helpful. For example, a Hot drink option button would be HOT and we would choose blue buttons for Cold drinks.
Also, we NEED two order tickets automatically printed. we have to waste too much time pressing more options and pressing print order.
2 votesThank you for submitting your Idea to UserVoice.
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Restore Item Report options
The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.
This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…
2 votesThank you for submitting your Idea to UserVoice.
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Clover-Dining Tip on Custom Tender
For a restaurant inside a hotel the merchant setup a custom tender to charge meals to the hotel room. However, they cannot add a tip to this tender. It would be really great to be able to allow tipping on custom tenders.
2 votesThank you for submitting your Idea to UserVoice.
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Kiosk needs to be able to find the printer attached to the Station Duo.
Requiring an extra kitchen receipt printer in order to print kiosk orders at the counter can be a deal breaker for fast service, compact shops like specialty coffee shops. Currently, the kiosk cannot print to the receipt printer attached to the Station Duo. In order to print remotely (the only order printing that makes sense for a kiosk), one must purchase a separate kitchen printer and set that up to receive orders.
2 votesThank you for submitting your Idea to UserVoice.
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Category Reporting from head categories, not subcategories.
Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.
2 votesThank you for submitting your Idea to UserVoice.
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Bulk price change actions
Owners often ask for an easy way to increase all items in a specific category by a set amount or %
2 votes -
Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
Include Server Name by In-Store on KDS
Please add the Server Name next to "In-Store" on the KDS so we do not have to click into the Order Note every time to see which server is assigned
2 votesThank you for submitting your Idea to UserVoice.
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Please you need to add back service charge to pop up automatically when my employee hit pay on clover system
just opened a new restaurant, but I don’t see the service charge pop up automatically when I hit “Pay.” This feature works correctly in my other three restaurants. I contacted Clover Support, and they told me that the new updates no longer include this feature. Please add this feature back.
2 votesThank you for submitting your Idea to UserVoice.
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Swipe Card to Pull Up Customer Order
I have a merchant using xxxx that is interested in Clover. They are not going to move forward with Clover, because they need the ability to pull up an order simply by swiping/inserting the card that they have on file for the bar tab/pre-auth. This is a music venue/bar that gets very loud, and therefore they need the ability to pull up an order without needing to communicate with the customer over loud music. If Clover could implement this, they would 100% move.
2 votesThank you for submitting your Idea to UserVoice.
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Order Date and Time - For Catering
When we take catering order via phone or email or even in-person, we need the ability to specify the date and time of the delivery or pick-up, and this can be in the future a few days or a few week later.
Additionally, if we can also have an option to specify up the prep date, that will be helpful, so, the orders can show up on top of the order list and print the kitchen ticket, on the day of the preparation.
2 votesThank you for submitting your Idea to UserVoice.
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Add cost
MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!
As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.
2 votesThank you for submitting your Idea to UserVoice.
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custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
2 votesThank you for submitting your Idea to UserVoice.
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Assign Default Order type to register
It would be helpful to be able to assign a different default order type to each register rather than having to choose the order type every time. For example, a drive thru register could be set to Drive Thru as a default order type to help minimize mistakes in the kitchen.
2 votesThank you for submitting your Idea to UserVoice.
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