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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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87 results found

  1. For items that are measured per unit (such as deli meat that is pounds or ounces), there should be a way to track stock according to this unit. At least for basic units like pounds and ounces that delis, cafes, etc often use. So if merchant has 5 lbs of turkey and they sell 1.5 lbs, then stock count would be 3.5 lbs of turkey.

    4 votes

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  2. We should be able to copy/multiply modifier groups so that we don't have to create almost the same modifier groups for different items. It would save a lot of time!

    4 votes

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  3. we add additional charge as a "bottle fee" would like the ability to block employees from removing the fee, only a manager should be able to remove,

    4 votes

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    0 comments  ·  Other  ·  Admin →
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  4. The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code

    4 votes

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  5. Allow certain items to Sync together…. For example… my client has 5 bottles of red wine, he stated about 4 glasses equals a bottle. On the menu his servers either sell by glass or sell by bottle. We want the option to be able to input 5 quantity on the bottle items but when you sell that same bottle by the glass in a different category,automatically deduct a portion of his choosing (in this case .25) on the bottle quantity category.

    3 votes

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  6. Allow a configurable delay for firing to the Kitchen Printer when the option to print when Save or Pay is tapped to allow for declined payments.

    3 votes

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  7. Following an update about three weeks ago, the ability to add a delivery address when creating a new customer within the Order app has been removed.

    Currently, they must:

    Leave the Order app,

    Go to the Customers app,

    Manually create the customer with their address,

    Return to the Order app to link the customer to the order.

    This adds unnecessary steps during busy service hours. Please consider restoring the ability to add a customer with an address directly during order entry. This was a valuable part of the workflow and its removal is causing frustration.

    Thank you for your attention…

    3 votes

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  8. Printing each individual qr code at a terminal and then scanning them in to a computer to put them on a fancier style seated menu is tedious and relentless work. Others have a native funciton that allows me to download the qr codes themselves as images. this should be a thing. i have 8 veneus and have had to do this 8 times, i will be opening 8 more and to be honest it is sort of a deal breaker not having it

    3 votes

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  9. Menus or specific categories that can be viewed at assigned terminals

    3 votes

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    Not at this time  ·  0 comments  ·  Menu  ·  Admin →
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  10. Please Add The option to turn off the order ticket getting printed when the customer press the button for printing the receipts.

    3 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  11. In Inventory App, since we use Kiosk, there are button of "Show on POS" and "Show on Kiosk", but NOT "Show Online".
    We need to have all 3 of them
    - Show on POS
    - Show on Kiosk
    - Show Online
    This helps us to update online item on the Register Clover without going through the computer

    3 votes

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  12. Please Improve haptics vibrations on Flex 4. It is totally different feeling from previous Flex such as gen 2 or gen 3. With Flex 4, you wont feel whether the item has been touched so ending up touching it multiple times.

    3 votes

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  13. I am having to export a menu from one restaurant location and import into another location. The Inventory import only brings in the Item name and prices etc, but all information online is is not. Online Name, Description and pictures. Although pictures may be difficult to save, but i would like to suggest adding the Online name and description to the excel Sheet on export. I just expend 3 hours moving all online information from on restaurant to another when it should be added to the export sheet. All inventory is turned off inline including modifiers. When you have big…

    3 votes

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  14. No opening drawer ringing.
    This is the only register system I have ever seen (forty plus years in retail) that allows transaction to be rung while the cash drawer is open this is rife with issues. You cant' keep honest people honest if you don't have the single most basic physical base covered.

    3 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  15. Need to be able to select to recieve and email or text of each transaction when it happens, just like if you send an invoice to someone you get notified they paid it.

    3 votes

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    Not at this time  ·  0 comments  ·  Orders  ·  Admin →
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  16. While we export the open order details, we have only selling price details in the sheet. Cost price details are not available. Need an option for getting the cost price for the open order items.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  17. Is it possible on the order receipt to have Surcharge information available. With a sit-down restaurant without a handheld device, the order receipt is presented to the customer and then payment is taken. Having the transparency to have the surcharge amount on the receipt to show the total after the surcharge, so the order receipt presented to the customer and the payment receipt when surcharge applies alligns

    3 votes

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    0 comments  ·  Orders  ·  Admin →
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  18. When adding descriptions for online items if you type anymore than 60 characters the description flows into the space between items. You can use even less characters if your item name is long or you add a picture. For ease of reading while on a mobile device the constraints in which a description can fit per item would ideally be increased. Or font sizing would help to mitigate this. Is this something that is in the works of implementing?

    3 votes

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  19. Make happy hour available for essential and up for free

    2 votes

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  20. THE CUSTOM MODIFIER SHOULD HAVE THE OPTION TO ADD PRICE, SAME AS A CUSTOMER ITEM.
    THEY'RE SPECIAL OCCASIONS WHEN CUSTOMERS ASK FOR SPECIFIC ORDERS THAT AREN'T SET MODS AND ITS EASIER TO RING UP THE ORDER WITH A CUSTOM MODIFIER WITH AN OPTION TO ADD PRICE.

    2 votes

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