101 results found
-
Ability to Filter Tips by Date
We have a few locations that would love to be able to filter the Tips app by date.
We have a bar that checks all tips entered the prior night for accuracy before they manually settle the batch. This helps prevent calls from customers due to tip entry errors. They would love to only see the tips from a specific date or yesterday.
Thanks!
2 votes -
Promotions on Uber integrations
When there are 3rd party platform like uber, the promotions that are run in uber or other 3rd party platforms are not congruent with the reporting in Clover Reporting dashboard or app
2 votes -
Report
I need to have a report that shows the exact time each item is entered, even if it’s going to the same table. Clover has a “line item” feature, but if I add 3 margaritas at different times, it only shows the time of the first margarita.
2 votes -
Tips | Credit Cards & Debit Cards
Tips received per credit cards and debit cards:
In Ontario, we can deduct the credit card processing fees from the tip payments.
We desperately need the details on the closeout report - Tips received per credit Card(MC, Visa, etc.) and debit card.
The lack of this information cost us $400 per month in processing fees that we cannot recover and do not receive income.2 votes -
Reporting Functionality-Export Payments
Under Transaction, an option is available to export Payments but the pre-configured report generated does not allow for user configuration/modification changes to capture additional data fields for data that is captured on the customer receipt.
Additional fields required Item, Price, Categories, Modifiers.
It seems a custom report is required but Clover Support can only suggest submitting request via User Voice instead of creating a support ticket. This should be an easy ask.
2 votes -
Inconvenient for Franchise business
Hi,
We own a franchise business and have realized that the Clover POS system is not very franchise-friendly. For example, the reporting feature could be improved. It would be great if the POS had a function that automatically calculates cash deposits. I know there is a cash deposit category, but it’s not sufficient for our needs. Additionally, when updating the menu, I have more than 30 accounts under my master account. While we can switch between accounts easily, it would be much more convenient if we could update the menu across all accounts at once, as we manage the franchise…2 votes -
Sales Overview Bulk Reporting
When running Sales Overview reports there needs to be a way to choose multiple employees at once to export, so they are in one file and separated into different tabs. Currently I have to run individual reports for each employee then combine them into one Excel spreadsheet so they're on their own tabs.
2 votes -
Card type
Submitting a request for the Card Type to be put back on the Employee Overview report within the Reporting App on the device. This is an issue for restaurants!
Thank you!
2 votes -
Be able to exclude tips from employee report.
Merchant would like to remove tips from employee report. Currently they are able to remove it for cash report but not for employees report.
2 votes -
Option to Print "Just" the Batch Report
Prior to last week, I could go to "Closeout" and print batch reports. The Closeout screen also gave options for printing Card Type Totals and Server Totals. As of last week, all of the print buttons automatically print all of the reports. I called customer service and found out that this is a result of a recent update. Updates should be improvements. Updates should not decrease my options.
2 votes -
CLOVER BATCH REPORT SHOWING BREAKDOWN OF 2% SURCHARGES
CLOVER BATCH TOTALS SHOWING SURCHARGES FOR 2% CREDIT CARD FEES SO WE KNOW WHAT WAS A SURCHARGE AND WHAT AMOUNT WASN'T WITHOUT HAVING TO ADD ALL THE RECEIPTS.
2 votes -
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each
When accounting sync is enabled in Clover to QuickBooks Online, all the day total sale is posted as Clover Sale. We would need to have each sale posted to the particular client and it also should include the item ordered
2 votesPlease contact support to resolve configuration
-
Custom date/time reporting filters don't persist on Sales Overview (Flex / Station Solo)
Merchant reports that in Reporting → Sales Overview on Clover Flex and Station Solo (SN: C051UQ35040295), custom date/time filters fail to persist. Selecting a custom date range and timeframe under "Custom" and clicking Apply temporarily updates the view, but closing, minimizing, or re-opening the app resets it back to the default time settings.Merchant needs shift-based reporting filters to persist across app sessions, so employees don't have to re-enter custom timeframes throughout their shift.CID: DC1PXQPDFJ4K1
Reported in: #reporting by @Moiz 1
Attachments: log file and screen recording included in the original Slack thread.1 vote -
Dashboard Enhancement: PDF Export Functionality
Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:
Receipts
Transaction history
Activity reports
Other relevant records1 voteThank you for submitting your Idea to UserVoice.
-
Breaking down server sales by "Labels" in their closing server reports ON THE DEVICES.
We need to be able to see a breakdown of sales based on each label on the devices. We can see this in the dashboard but no on the actual devices. Other POS systems have this option on a server report. In order for the server to tip the bartenders out correctly, we need to be able to see how much liquor was sold by each server during each shift ON THE DEVICES. If there is a way to do this, customer service has not been able to help me at all with this issue.
1 voteThank you for submitting your Idea to UserVoice.
-
Modifier Reports Needed ASAP - Easy Request
We need the ability to run a MODIFIERS REPORT
Example
Item: 2 Meat Combo with 2 Sides
Price:15.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we have another
Item: 3 Meat Combo with 3 Sides
Price:25.00
Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato SaladIf we run an Items Report it will give me the amount of Sides I sold PER ITEM, so if I want to know the total Mashed Potato Sides sold in total within all the Items that have that Modifier…
1 voteThank you for submitting your Idea to UserVoice.
-
item report per location
Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"
0 votesThank you for submitting your Idea to UserVoice.
-
Add options to print reports based on different variables
Add options to print reports based on different variables
- Start and end time (multiple reports per day, option to reopen drawer)
- Order types
- EmployeesAdd options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.
1 voteThank you for submitting your Idea to UserVoice.
-
Sales by Card Type on Condensed Report
Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.
1 voteThank you for submitting your Idea to UserVoice.
-
Ability to print reports on Kiosk
Kiosk should have the option to print out reports.
Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?