433 results found
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Table Layout Customization
Enable the option to add chairs to a table layout based on their actual physical position, mirroring capabilities found in other POS systems.
Expand the available object types and shapes for designing the restaurant layout.
Allow the vertical orientation for table/object names within the layout view.
1 vote -
Guest-to-Customer Assignment (New or Existing) and Guest Naming
Allow the ability to assign an existing or add a new customer to a specific guest at a table directly within the Clover Dining app, rather than only through the Register app or Customer app. Guest Naming: to assign individual names to guests seated at a table.
1 vote -
Online Ordering future orders
We just got dayparts for our cafes, we have breakfast and lunch menu. I need customers to be able to place future orders for lunch even though at that time of day we are serving breakfast. Dayparts does not work for online ordering if there is no function to order lunch for a future date/time.
1 vote -
Improve Shifts App calendar for time edits on Web Dashboard
Time punches can be edited from the web dashboard but the calendar picker does not allow the user to pick the previous day and only allows who hours to be selected. This is not useful to correct time when an employee forgot to clock out the previous day and/or the time is something other than the whole hour.
Users can click into the field an manually adjust the date and time, but the date picker should either be eliminated or functionality improved.
1 voteThank you for submitting your Idea to UserVoice.
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Add permission to show tips in SHIFTS app
Add permission to suppress tip reporting. The data is misleading for restaurants that pool tips as the employee doesn't receipt a closeout.
1 vote -
Print labels from KDS
Expend network label printing functionality to the KDS. Make sure the label print includes custom modifiers.
1 vote -
Remove by Employee section of condensed report
The Condensed Report would be better condensed by removing the by employee section or at least the option to remove/exclude this detail.
1 vote -
Fix Server Refunds
Full service restaurants have the following critical issue:
Server A accidentally closes out an order to the incorrect payment method, Manager A then refunds/voids the payment, then Server A adds the correct payment method.
In reports, it shows that Server A has taken 2 payments and that Manager A has performed 1 refund. This corrupts both the server and manager's sales reports and tip payouts.
Solution:
Please add the ability to have employees without refund permissions to still refund orders with a manager code in the same way employees can add discounts to an order with a manager code and…1 voteThank you for submitting your Idea to UserVoice.
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Color Code Items to visually stream line Line Cook Opperations
I am a tech for a CC processing company that uses Clover but also have been a chef for 20 years. In Clover POS I can assign a color to an item, who do I contact to have that same color be reflected on that item for the KDS as well?
Example - If I made all salad items blue when a line cook sees the color blue they know it’s a salad.1 vote -
Allow aggregators to setup pickup times for online orders
Clover has added great functionality to show pickup time for future orders on the orders screen. Open up this access to the public API so 3rd party order services can set pickup times that display on Clover.
3rd party services are still required because Clover's tools have limited functionality such as immediately firing to kitchen printers for future orders.
1 vote -
Add pay rates to multi-location management
Add employee pay rate with the ability to vary by location.
1 voteThank you for submitting your Idea to UserVoice.
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Add label printers to Flex and Flex Pocket
It was great to add Label Printers as networked printers, but the printers aren't available on Flex and Flex Pocket. Please add as we continue to have to use 3rd party apps for label printing.
1 voteThank you for submitting your Idea to UserVoice.
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Print Custom Modifiers on Labels
Labels don't print custom modifiers of online orders as well as orders placed on Clover devices, which renders the label printing useless. Any orders with custom modifiers will not be prepared correctly. It was great to get label printers networked, but this is the next limiting factor to broad usage.
1 vote -
Report on Number of Guests and their Orders
Need to have a report that generates the number of guests each day related directly to each order. This helps with reporting on how much each guest is spending in my taproom.
1 vote -
Discount Code for Online Orders
Ability to create a Discount Code for On-Line ordering. For example you have a promotion on social media where people get a 10% Discount on Wednesday with the Code WED10 that they would input while ordering online.
1 voteThank you for submitting your Idea to UserVoice.
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Shift reports in Clover need to print detailed sales for the employee that include tip as well
I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts
1 vote -
***** is using a bundle software option where you can add your online marketing your online ordering and all these other features bundled fo
I have ***** reps in my area in Oklahoma City that are going around poaching my Clover merchants at restaurants because they’re able to keep all of the stuff inside ***** and offer it at a lower cost than what they’re paying to add on third-party apps with Clover these features include online ordering marketing online Accounting and all these other features is there a way that we can bundle these things to make it cost-effective for Clover and not have a whole bunch of third-party options.
1 voteThank you for submitting your Idea to UserVoice.
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Pre-authorization
With the new Station Duo, when the customer inserts or taps their card, the pre-auth/pay window does not automatically show up on the station window allowing the client to pre-auth the card, it rquires extra input.
1 voteThank you for your feedback on the Station Duo pre-auth capabilities. Given the card slot is only available on the customer facing device we have explicitly designed the system to require an instruction from the merchant facing device to open a pre-auth and start the customer facing device to take payment. Currently, we are not planning any changes to this workflow.
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Interface for creating future orders on employee side
As a bakery that takes pre-orders for future fulfillment, we need the ability to enter the customer name, and date and time of pickup in a way that can be sent with the ticket to a KDS. Tickets also need to be able to be sent to different departments within the bakery, cake, bread, etc. Finally each department needs to be able to view the future orders from a daily, weekly and monthly view for planning yields, expenses, etc.
1 vote -
Orders
During the entering orders quickly, if we need to cancel one and add a new item to the list, customer facing screen does not update. Deleted item does not seen on the invoice however Customer see it in his screen. Creates conflict with customers and break the trust.
1 vote
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