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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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54 results found

  1. Please fix the following:

    • When uploading new items to an existing category, the existing items in that category are removed and uncategorized. Inventory imports should NOT overwrite data.

    • We need to be able to upload more than 1000 items per category.

    • Need to be able to filter by category and by uncategorized.

    • When inventory is exported, the category should be listed on the items page, not in a different tab.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  2. How to Revert the Portal to old Version. Its terrible and time Consuming. It takes 5x longer to save items to the system compared to before. it does not save when saving.

    3 votes

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  3. I would to display the register items in order of most frequently sold items rather than alphebetically.

    3 votes

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  4. You should include multiple ways to view your inventory, such as a bar graph so we can quickly see how much we have of each product.

    3 votes

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  5. The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…

    3 votes

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  6. I would like to zero out “on hand” quantities of ALL inventory in order to do a physical inventory of the store. This would allow us to see what items are still at zero after the inventory. We can then decide to delete items no longer carried at the store. We carry 2-3 thousand skus and dead inventory builds up. Maybe have a dead inventory or slow moving inventory report.

    3 votes

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  7. We need the following option in order to create an automatic discount on certain items bought together.
    1. The ability to bundle items together, to create a new item in the inventory. When this bundle item is bought, all items in the bundle are removed from inventory.

    Real life example: if you buy item A, it is $8. If you buy item B, it is $10. If you want to buy both together, it is $15. It is currently impossible to apply this bundle discount on the Online Menu ordering. Also, it can easily be forgotten by employees in shop,…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  8. Are you able to add the date an item was entered (or last updated date) and the last time it was purchased? This is important because it will help monitor items that sale and items that don't sale. If the item doesn't sale then this could help identify what items should go on sale or be discounted. This could also shape the direction of the store and keep movement within the store. This can also help with all the trends that change on social media. This can also help see items that are doing well in the store.

    For example,…

    2 votes

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  9. It is my understanding that you can only add a picture/icon to an item/listing if you are selling online. PLEASE add this feature if you only sell in person/brick&mortar. It helps our associates know which item to choose to process at checkout by combining a visual representation as well as a description. PLEASE PLEASE PLEASE ADD THIS!

    2 votes

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  10. A few things to make the dashboard easier to work with:

    1. Although columns in items is customizable, it doesn't save for next login or even if you navigate away from it and return in the same session.
    2. Infinite scroll on items instead of "show more" would be helpful.
    3. I often need to download items to a csv file, but I am only able to download the entire inventory. Being able to export items at the category level would be great.
    2 votes

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  11. In the Search bar whether in Register or in Inventory, instead of just one keyword, multiple keywords can be used, and they don't have to be in order.

    For example, if you have an item called "dog food", you can find it by typing "food dog"

    2 votes

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  12. I work for local discount grocery store that deals with at least nine different vendors if not more sometimes. While I have never worked with any pos systems before I have found that clover is pretty user friendly but I have found a huge halt in the way I would like to be able to use it. They have A LOT of products and are wanting to use this system to go from a "key each item in" register to a "scanning barcodes" register, which is great, but leaves me with the task to input ALL product inventory information into excels…

    2 votes

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  13. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    2 votes

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  14. The import sheet should not have a separate tab for "category". There should be a category column on the "items" tab so you can easily track which category the item is going to. We have over 50 categories and trying to make sure that each item is where it belongs is near impossible.

    2 votes

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  15. It would be nice to be able to have a single merchant account and be able to run multiple inventories.

    Example: Parks that have field day events.

    They'll have a device in their gift shop. A device in the ice-cream shop, a device at the ticket booth, and then a floater device.

    It would be nice for them to be able to take the floater device to whichever location is busy and only run through that inventory.

    Currently, you have to run separate MIDs and have to have an extra device for each MID.

    2 votes

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  16. The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
    Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…

    2 votes

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  17. When you are entering a new item and add the price, category, costs and inventory numbers the Revenue drop down does not save when you hit save. You have to go back into the item and redo it and hit save again and it will then work. That is so time consuming and would be great to get fixed!

    2 votes

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  18. I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    2 votes

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  19. please reinstate the ability to edit an item or group of similar items with out requiring to re-search each time you save. new update changed this, before item would stay available to updates on similar items. new update resets the inventory field when saved and requires you to search for similar items again

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  20. There needs to be an option to add a restocking fee on some return items for retail.

    2 votes

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