39 results found
-
Gift Card Notification Emails
I have a client with more than 200 locations. One of their locations added the Clover Gift Card app to their device, and the owner received a notification email to alert them to this event. However, the notification email did not contain any details that would tell the owner which of the 200 locations set up gift cards. None of their locations use gift cards, and they want to delete/remove the app, but they have no way to identify which location set it up without pulling up each account one by one. I checked with Clover Major Account Support and…
1 voteThank you for submitting your Idea to UserVoice.
-
Enable Multiple Auto Close Times
For merchants that run shifts, allow them to have multiple auto close times. For example, a merchant that is open 24 hours, and runs three 8 hour shifts, and wants to easily track sales during each individual shift, should be able to set up multiple auto close times each day.
1 voteThank you for submitting your Idea to UserVoice.
-
Enable EXACT Auto Close Times
Currently when a merchant is set to an auto close time, they can select the hour, but the system randomly generates the minutes. For example, a merchant wants their batch to close at EXACTLY 9:00 pm, but the system selects 40 minutes. Now the merchant has to decide whether they want their batch to close at 8:40, 20 minutes earlier than they want, or 9:40, 40 minutes later than they want. Clover should be able to offer an exact time, of the merchants choosing.
1 voteThank you for submitting your Idea to UserVoice.
-
Allow Merchants to Change Batch Type
Allow merchants to update/change their batch method from auto to manual on the Dashboard. Currently the process requires the ISO to call on the merchants behalf, then get the merchant on the phone, then hold for Advanced Support, before authorizing the change. This can sometimes take 20-30 minutes, when it could be a simple update on their Dashboard that takes less than a minute.
1 voteThank you for submitting your Idea to UserVoice.
-
Clover Weight Scale
Currently Clover offers a weight scale up to 20lbs can we create a scale with more capacity in weight particularly to help support our meat market clients that look for scales that can support upwards of 50 to 70lbs.
1 voteThank you for submitting your Idea to UserVoice.
-
Loging into dashboard when you have an old and new account
I have an old account that is not active and a new account that is active. Each time I sign into Clover dashboard, I have to switch my account as it is automatically opened up as the old account. When switching it has an option to save, but each time I logout and login I have to repeat this switch. It would be beneficial if I can set one of the accounts as my primary account, instead of having to change it every time I login.
1 voteThank you for submitting your Idea to UserVoice.
-
Transfer card on file
Please enable the ability for merchants to migrate card on file (tokens) between clover accounts. When there is a change of ownership or new tax ID, merchants currently have to start the database over from scratch which renders them unable to carry on existing recurring payment plans
1 voteThank you for submitting your Idea to UserVoice.
-
Need the ability to track information within clover platform: e.g. user creation, changelogs of settings, etc...
I need the ability to see a changelog or activity within the system beyond transactional data. When users are created, when and who change account settings, last logins to the app and online portal. This feels like it should be a standard capability for security. thank you
1 voteThank you for submitting your Idea to UserVoice.
-
Void Notifications for Card Not Present Fraud Settings
Please enable notifications for voided transactions due to the fraud score or fraud settings. We had transactions approve and we fulfilled the order that printed to the kitchen, but then the orders immediately voided
1 voteThank you for submitting your Idea to UserVoice.
-
Restore ability to add more than 24 characters to DBA
Why is commenting on this idea closed. This is rather important to the merchants who request the feature. What if some power decided to limit the letters such that the POS will now be limited to Clove Merchants want to and deserve to use the DBA name of their choice.
Please -- is this such a difficult request?1 voteThank you for submitting your Idea to UserVoice.
-
secondary Verification
While travelling please add an option to enable secondary verification by email. Often I do not have access to my primary telephone number as I use a data plan while travelling.
I am sure that I am not alone, I use an eSim and my WhatsApp2 votes -
Phone Number Receipt Formatting
PLEASE allow correct formatting for business phone number on customer facing receipts (per US convention, parentheses and dash (**) **-xxxx. A long, non formatted telephone number looks terrible. Thanks!
1 voteThank you for raising this issue. While we investigate you can update the format on your Clover device.
- launch the Setup App
- browse to Business Information
- select Phone
- use the key pad in enter your preferred formation, including any special characters such as parentheses and dashes
-
dashboard timeout is too short
Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.
3 votes -
Middle of the Road Service Plan.
Can you bring back the old service plan that cost $50 and give back some features that are important for most businesses? This $30 plan is junk. But I also do not need the $85 plan as I don't sell online. I just want back seeing my costs so I can know my profits and cost for inventory at the end of the year, being able to combine Open orders, being able to Exchange items on a Paid order and being able to sell something by the pound. I can't be the only one who would happily pay what I…
4 votes -
QR Code for Donations
When scanning a QR code, the payment screen states "your order" this is confusing and generally only applicable in restaurants. It would be helpful if this title could be edited particularly for non profits and churches that tend to use QR often.
1 voteThank you for submitting your Idea to UserVoice.
-
Support for AFT
I have a large client with more than 1,000 Clover MIDs who is interested in developing support for AFTs (Account Funding Transactions) for a semi-integration. According to the DevRel team this is not currently on the roadmap for Clover. Please consider this for future development.
2 votes -
Option to Remove quantity feature on the published website page
Description: Option to Remove quantity feature on the published website page.
Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.
This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.
1 voteThank you for submitting your Idea to UserVoice.
-
Update 2 Step Authentication
2-Factor Authentication
Businesses need the option to bypass 2-factor authentication. We do NOT want our Clover accounts tied to any one individual at the business, as employment is bound to change somewhat over the years. We are already using shared, business email account for this service. But having one individual's cell phone number hold the keys to authentication is ineffective at best, and opens the door for financial issues in the worst-case scenario. Clover should create an option for 2-factor authentication through email, or business phone call.
1 vote -
option to send receipt as text on Virtual Terminal
When processing a payment on the virtual terminal it should have an option that is built in to the initial transaction to send the receipt as a text or via the email
1 voteThank you for submitting your Idea to UserVoice.
-
click to call me option
The call to edit feature should give the option to route us to the correct department for the feature on the dashboard that needs to edited.
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?