171 results found
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Appointments' details in the confirmation email sent to stylist and owner
In the appointment confirmation email currently sent to the business owner, only the appointment time and customer name show. I would be very valuable to the owner that the email also shows the stylist / employee's name the service(s) chosen by the customer, in addition to the date, time duration of the appointment and the customer's name. It would also help if that email would mention the rewards points accumulated by the customer (if applicable).
2 votesThank you for submitting your Idea to UserVoice.
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View Full report
Be able to compare category sales on the reporting app on the device
2 votesThank you for submitting your Idea to UserVoice.
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Multiple Device Selection on Reports
It would be very beneficial to our business to be able to select multiple devices on one report (sales report and item sales specifically but all would be helpful). I have devices in different areas and it would be great to see which areas were doing the most business or what items they were selling the most without printing every device and manually adding them together.
2 votesThank you for submitting your Idea to UserVoice.
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Employee Filter Setting in Appointment Calendar
Whenever an employee is looking at their calendar through the Clover Go Mobile app, and also on the Clover POS, the default view is for ALL employees. The employee can set the filter to see only their appointments. However, as soon as you leave the calendar screen, add an appointment, go to the Home Screen or any action really… it resets the filter to all employees. This has been a very frustrating issue that several merchants have expressed.
Feature Request:
Allow for the employee filter to have a saved default setting for each employee
2 votesThank you for submitting your Idea to UserVoice.
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Export
Bulk entry feature for Appointments.
Any customer coming from another booking platform with existing appointments must manually add all future appointments one by one. My customer had over 250 appointments, which resulted in nearly 10 hours of tedious error-prone data entry.
2 votesThank you for submitting your Idea to UserVoice.
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Appointments
Ability to apply a pricing modification to a service to all future appointments already booked.
Currently, if an appointment is booked in the future, the service price associated with that appointment can only be updated by editing the appointment and re-adding the same service with the updated pricing. Real case scenario: I am a merchant processing agent and I set up a hair salon using appointments. They decided to raise the pricing by 10% for all their services. I had to manually open up each appointment and add the item for 282 appointments. This took days to complete. I recommend…
2 votesThank you for submitting your Idea to UserVoice.
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canceling appointments
Please give the option for customer to cancel or reschedule their appointments. When they have booked online
2 votesThank you for submitting your Idea to UserVoice.
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Memberships/Subscriptions in Services Growth Plan
Several prospect merchants and existing merchants have requested the need for a membership or subscription for the services plan. Customers could choose to sign up for a recurring monthly subscription which will allow them to book X number of services per month. An example would be a color salon, customers can book as many touch-ups as desired during the month.
2 votes -
Collapsible Modifer Groups
Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.
2 votes -
Enhancement Request for Cell Number & SMS Booking Reminders
Currently, the Clover booking system allows cell phone number input but does not mark it as a mandatory field, while the email address is required. However, many customers prefer to receive SMS reminders for their bookings instead of email notifications.
To improve efficiency and customer experience, we request an enhancement to the POS system that:
- Makes the cell phone number a mandatory field when entering customer details and booking schedules.
- Enables the system to send SMS reminders to customers regarding their booking schedules, ensuring better engagement and reducing no-shows.
- Essentially, we need the POS system to support direct customer communication…
2 votes -
Import Customer Lists/Data
Enable ability to import existing customer lists and data. This is crucial when migrating to Clover from any other system.
2 votesThank you for submitting your Idea to UserVoice.
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Recurring Appointments
Enable ability to allow for recurring appointment scheduling
2 votes -
Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
2 votesThank you for submitting your Idea to UserVoice.
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inventory
there should be an option to keep inventory on modifiers. modifiers should have stock count like items do.
2 votes -
Store Card for online booking
Need to be able to store card on file when the customer books an appointment through their Clover booking website. Salons charge fees for no-show appointments.
2 votesThank you for submitting your Idea to UserVoice.
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Restore lost functionality to inventory screens
Restore lost functionality to inventory screens.
The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
Next time your in the screen they have reverted back to default.
Why even have a "In Stock" column when what you need is "stock Count"
I waist too much time changing these back to what I need, every time go go into the category inventory screens.
The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…2 votes -
allow billing address (PO Box) on receipts and invoices
For those of us using Clover who work out of our homes, why can't we use a PO Box on receipts and invoices? You potentially put single women at risk by showing a home address as opposed to what we want to use for billing. I understanding needing a physical address for internal use, but I don't use it for customer interfacing or billing my clients.
2 votesThank you for submitting your Idea to UserVoice.
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date
When doing a transaction report for a specific date, the beginning date and end date must each be selected, which is fine. When switching forward or backward one day, it takes 5 clicks to change the date. xxxx has a left and right arrow that can be clicked to move forward or backward one day. That would be a very helpful feature to have.
2 votesThank you for submitting your Idea to UserVoice.
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Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
2 votesThank you for submitting your Idea to UserVoice.
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2 votes
Thank you for submitting your Idea to UserVoice.
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