338 results found
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Need to "Disable" an employee (vs "Delete") to meet PCI Compliance requirements (employee may return later to process transactions)
Please provide a "Disable" button (vs "Delete") to apply to an employee's credentials to meet PCI Compliance requirements to minimize employee access while they are assigned to non-cashiering duties. It is undesirable to "Delete" an employee as they may return later to process payment transactions. To meet PCI, a current list of active employees must be maintained. Since the employees are temporarily assigned to other duties, they may return to work in Cashiering. With only the "Delete" button (current situation), the employees who temporarily leave are left with their Clover access and during PCI compliance regulatory reviews, this becomes a…
4 votesThank you for submitting your Idea to UserVoice.
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Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
4 votes -
Sales tax
My issue is when we pay sales tax we have to report our taxable items sold and also our non-taxable items sold. Your current reporting shows both of these line items, but it does not go any further. I need to be able to select the non taxable items and see how the clover got to the number it did so I can then be able to report it to the government. There is currently no way to see the items that clover added together to get the non-taxable amount.
I would really like to see the sales tax reports…4 votes -
Restore lost functionality to inventory screens
Restore lost functionality to inventory screens.
The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
Next time your in the screen they have reverted back to default.
Why even have a "In Stock" column when what you need is "stock Count"
I waist too much time changing these back to what I need, every time go go into the category inventory screens.
The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…4 votes -
Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
4 votesThank you for submitting your Idea to UserVoice.
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Add previous and next Items Buttons while editing an item
It would make adding or making mass edits to items if there is a "previous item and next item" buttons on the top somewhere when edit a single item. This would just take you to the next item in the list you were in. instead of backing out and finding the next item.
4 votes -
Invoice management on the POS
There needs to be a way for the us to access invoices via the POS and mark paid when the customer comes in to pick up the order. Which would allow us to mark the orders paid without deleting the order and having to input everything again at the register. We also need to be able to itemize the invoice for our customer. I know that you can from Square and QuickBooks.
4 votesThank you for submitting your Idea to UserVoice.
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An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
4 votes -
Individual User ID Reporting
The merchant would like a feature to allow individual user id to pull reports that only show what that individual user id has captured in sales. We are an academic institution with certain levels of information (donors) that we don't want student employees seeing. However still want the students to have access to the reporting function. So we need them to be able to pull reports but have certain information blocked out to their specific account reports
Thank you, btw the devs for Clover are the best!
4 votes -
CLOSE OUT TIME IN DASHBOARD DOESN'T MATCH THE ACTUAL CLOSE OUT TIME IN FD POS.
I have a client that has auto settlement set at 6:16pm PST in FDPOS. The Closeout screen in the dashboard is showing 5:30pm closeout so when they run a sale after 5:30pm, the totals in the dashboard don't match his deposits. Please sync the closeout time in the dashboard "closeout" screen with the auto settlement time in FDPOS. Or allow merchant to adjust the closeout reporting time manually in the dashboard. If the Closeout screen can't be fixed, you might think about removing the Closeout screen completely since it's causing more confusion to merchants than anything else.
4 votes -
Transactions tab update is inefficient
Before the newest update, under the transactions tabs, I could scroll down and see every tip entered ( or not entered) for every transaction for the selected date. Now I have to click on each transaction individually and then click on receipt to see if a tip was entered. What used to take me about 15 -30 minutes to identify unentered tips and/or tips entered incorrectly, takes me about 3 hours!!! It is horrible!!!! Please go back to how this used to be!!!! I
3 votes -
UI Improvement for Receipt link in Sales Activity
Previously there was a receipt link next to each transaction on the report for the Sales Activity > Orders page. This link opened a new tab when clicked on and made it much easier to see what was purchased and reconcile transactions for each day. Since the most recent update, this functionality has been taken away and moved to a page 2 clicks away for each transaction. When clicking back to return to the order page it returns you to the top of the page instead of the transaction that you were previously on requiring the person to search the…
3 votes -
Multi - Day Appointments
Would love to have the ability to schedule multi day appointments
3 votes -
Partial Payment on Invoices
Allow partial payments on invoices so that customers can pay deposits, then pay the remaining balance, without having to send multiple invoices for the same job.
3 votes -
Remove Processing Transaction from Permissions
Our company is PCI compliant based on the parameters we put in place. That being said, we only issue invoices to customers so the customers can pay via links. I would like there to be a way in the permissions (virtual terminal) to allow employees only to issue invoices, but not process a credit card. This would ensure we are PCI compliant on all fronts.
3 votesThank you for submitting your Idea to UserVoice.
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Search Functionality For Items Report
Client would like the ability to search items when viewing the items report via the web dashboard, instead of the collapsed columns/ categories interface currently
3 votes -
Ability to filter each separate category on item reporting
At the moment, if you have an item that has two categories, you can only filter by the FIRST category that was created when trying to pull Item Sales. There is no way around this. instead you would have to redo all your categories for all of your items if you want to have specific reporting for a specific category. It would be less frustrating to be able to filter WHICHEVER category we would like and not have to edit our entire catalogue and then lose all of the previous data.
3 votes -
Custom Sales Report - Calendar pop-up
Regularly I pull a Sales Report with a Custom Date Range. Your website requires that I type in the full dates. It would be appreciated, speed things up, and increase my confidence if you had a calendar pop-up/drop-down in which I could select the dates. It feels archaic to have to type in the dates and a calendar pop-up option is a common feature elsewhere. Annoys me every time. The option to either, type in the dates or select from a calendar would be ideal.
3 votesThanks for raising this - we'll be addressing it soon.
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Waivers and Forms
attach form to services directly so they know what waiver to select
3 votes -
Add devices to Sales Overview
I have a seasonal merchant that rents 80+ Clover devices for their annual event. They need a report that lists credit/debit sales by device so that they can separate sales by revenue centers. The Cash Log report shows the device name.
3 votes
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