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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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171 results found

  1. Client would like the be able to sync phone system with Clover device. The idea is for existing customer who call in, the name and previous order(s) information populates, this would help stream line the experience/service.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  2. Please bring back the old online menu interface where we can easily turn on and turn off menu items for online ordering without having to delete them. Clover used to have that interface but it was removed several days ago by Clover.

    1 vote

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    0 comments  ·  Website  ·  Admin →
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  3. Currently Clover notifications sent to cardholders are sent in either English or French based on what language the merchant is set up for, could we add a language toggle to notifications and web portal links (invoices) so merchants can be notified in their preferred language.

    1 vote

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  4. We need software integration for many vertical industries! Dental is huge! The medical market is huge! Software Integration!!!!!! On the Omaha Platform!!!!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore

    1 vote

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  6. Employees need to be able to accept their own appointments and manage appointments just as the owner. As a Salon each stylist is in charge of their own schedule to so being able to accept these apts on their own is important. They also need to all be able to access the schedule from their phones.

    1 vote

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  7. I have a lot of merchants that would love the ability to customize invoices from the dashboard. not only with items and/or services but with disclaimers and notes. It would be good to have a better invoicing system that is as good as or better then our competitors(stripe....etc)

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  8. It could be great to edit the info printed on the closeout receipt at the end of our day. There is a lot of info that is not important for us (refund, tips, sale/employes, etc..) and it would be great to be able to determine which kind of information we want on our closeout receipt. Moreover, it would be more economical and ecological.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  9. We would like to take a survey or have the customer input a satisfactory rating 1-5 stars after a purchase is made. Hoping if we can link customer transactions to satisfactory rating we may have a better chance at fighting chargebacks for the merchant.

    1 vote

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  10. Need to be able to PRINT the following: any payouts or safe drops (any cash out or removal), opening/start amount (any added cash in).. I currently see those transactions in the cash log but I need a hard copy of those occurrences.. I was able to print a a report custom to a specific time period all prior years but as recently June 1st 2025, this feature has been removed. This is critical for employee accountability and for my quarterly taxes & income taxes for this business.. If not corrected I will have to look for another POS system... Please…

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  11. Please allow the manual closeout of the current batch on the Clover dashboard. Right now manual closeout is only available on your Clover POS terminal. However, if we are away from the business and need to do a manual closeout remotely, we would need this option available on Clover dashboard. Please add a button under Clover dashboard > Finances > Closeout > View Current Batch. A manual option on dashboard would help greatly. Thanks.

    1 vote

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  12. There should be a filter for reporting that allows you to choose transaction type. As of now, we can only print a report that separates the debit and credit card transactions. The end of day batch emails only contain card transactions, but there is no report that can mimic this information. My intent is to isolate the cash from the card transactions.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  13. "We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."

    1 vote

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  14. I am writing to express our concern regarding a recent change in the Clover dashboard. Previously, the cellular data portal displayed the device names alongside the serial numbers and SIM numbers, which was incredibly useful for our operations. However, in the latest version of the dashboard, this feature appears to have been removed.
    we use to see the device names in the clover flex terminals also which was so handy they have also removed it

    We manage a fleet of 65 Clover devices, and without the device names, it has become significantly more difficult and time-consuming to identify and manage…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. The dashboard update this morning terrible. Reconciling all store locations is now very time consuming. Instead of switching from one location to another I now have to acknowledge and save each change from store to store. Then wait while it uploads (very slowly). Not to mention our list of store locations is not in the correct order anymore. With my list being out of the order of our company order - THIS will surely cause mistakes on my reporting process. Not prevent them.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. The transaction Process take too long. there is a 13 step process to complete a transaction.
    process to run an EBT Transaction or PIN Debit:
    Click New Sale on the main unit.
    Enter the transaction amount on the main unit.
    Press Enter on the main unit.
    Select Card Payment on the main unit.
    Transaction begins—waiting time (~6 seconds).
    Tap Enter on the Pinpad.
    Processing on the Pinpad.
    Continued processing.
    Enter PIN.
    Press Enter to confirm.
    Remove the card.
    Final processing.
    Select EBT Benefit (if applicable).
    Press Enter

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  17. The Sales Overview update is time consuming and is wasting paper. The staff now have to add as you have separated debit and credit - it is still mastercard or visa! You also added the employees to the sales overview - which is not needed as there is separate option to chose that. Unsure what the thought process was on this update, but we will be paying double for the amount of receipts we are now printing out for our accountant. Please keep it simple as that is why we switched to your company.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  18. can you add an option to print a second payment receipt automatically please. We have to select manually each time to print a second one. When we are not fast enought to do it, it's been a long for nothing. Second opinions, is there any options to write the invoice # before pass the device to the customer. This way, we won't need to print a second payment receipt. ?

    1 vote

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    0 comments  ·  Invoice  ·  Admin →
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  19. I am a salon owner, and I sell services (nontaxable) and products(taxable).
    In Reporting, I would like to see the 2 categories separately, and then the total.
    Is that possible?

    1 vote

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  20. i would like to be able to receive a notification--via phone app or email--for each transaction. i would need to be able to easily toggle the notifications on and off. i currently have to sign in periodically to view all the day's transactions, which is far less helpful

    if this is something you can, or are willing to, do, i suggest also adding a couple of interim daily stats while you're at it. thanks

    1 vote

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