236 results found
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MULTI CUSTOMER DATABASE
WHEN SETTING UP APPOINTMENTS, IT SHOULD ALLOW YOU TO SELECT MULTIPLE CUSTOMERS WITHIN ONE TICKET, AND CREATE A DATABASE OF EACH CUSTOMER.
1 vote -
Option to Remove quantity feature on the published website page
Description: Option to Remove quantity feature on the published website page.
Currently, when customer access the merchant's online ordering website. Click on an item. Select Breakfast, and then clicked 2 Eggs Breakfast w/ Meat. A popup box associated with 2 Egg Breakfast w/ Meat. Select, for example, Wheat. The Customer gets the option to add & subtract the item quantity.
This merchant advised Wheat bread is added to the meal, not an individual purchased item. So they want an option to hide/remove the quantity feature for all menu items.
1 voteThank you for submitting your Idea to UserVoice.
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Prompt Rename/Note
Hello-
I have multiple Merchants requesting this feature. Every single order needs a customer name and they are wanting the "Add Note" option to be a forced prompt. We are trying to avoid extra clicks on the screen. Right now having to Click the 3 dots ("...), then selecting Add Note adds small incremental delays to orders.
Please let me know when/if this can be implemented, I'd be happy to elaborate further.
1 voteThank you for submitting your Idea to UserVoice.
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Remove the order printer completely
As of now the order printer when removed from the printer settings keeps coming back everytime the DUO reboots or the next day after the device goes to sleep.
Can we find a way to have the order printer removed completely and no having come back.
Thanks.1 voteThank you for submitting your Idea to UserVoice.
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Be able to make and item available for service and sales at the same time
Be able to make and item available for service and sales at the same time
1 vote -
1 vote
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Update 2 Step Authentication
2-Factor Authentication
Businesses need the option to bypass 2-factor authentication. We do NOT want our Clover accounts tied to any one individual at the business, as employment is bound to change somewhat over the years. We are already using shared, business email account for this service. But having one individual's cell phone number hold the keys to authentication is ineffective at best, and opens the door for financial issues in the worst-case scenario. Clover should create an option for 2-factor authentication through email, or business phone call.
1 vote -
option to send receipt as text on Virtual Terminal
When processing a payment on the virtual terminal it should have an option that is built in to the initial transaction to send the receipt as a text or via the email
1 voteThank you for submitting your Idea to UserVoice.
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click to call me option
The call to edit feature should give the option to route us to the correct department for the feature on the dashboard that needs to edited.
1 voteThank you for submitting your Idea to UserVoice.
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Staff Rotation
allow the selectable provider of a service to rotate when a client has no preference on provider when they book an appointment.
1 vote -
appointments going to specific rooms AND provider
have appointments to be able to be bookable in certain rooms.
Massage Room 1
Massage Room 2and then the ability to book by provider.
then message provider the details
1 vote -
Manager approval on High dollar transactions
We have Clover Flex's setup for a local Credit Union with many branch offices that offer the Cash Advance service to customers that want to take out a cash advance on their credit card. They would like to restrict their employees from attempting cash advances over $5k without manager approval. Would like to have the Clover device set up so it will prompt for manager override on transactions over $5k. The $5k could be a customizable field like you have for Offline Transactions.
1 voteThank you for submitting your Idea to UserVoice.
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Customer Database Functionality
On Clover Merchant Portal:
- button to import .csv file to batch overwrite customer data
- button to intelligently merge duplicate customer entries
- button to delete customer entries that match batch criteria (e.g. "MANUALLY ENTERED")
- button to automatically batch rewrite customer name fields with correct capitalization instead of all caps
- intelligent backup system for customer database (at very least, revert to previous version upon .csv import - while keeping entries from new customers generated externally in the meantime)some context: we've had clover system for years now, and it's served us well. This past year, we've begun…
1 voteThank you for submitting your Idea to UserVoice.
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Catering Estimates
I would like to be able to create a catering estimate for our customers from my home office through the Clover Dashboard instead of having to stand at a Clover POS system and enter it. I can create an invoice but an ideal situation would be to create from my laptop, itemized each catering item and send to the customer. Even if it means creating and printing the estimate and manually emailing it to our customer.
1 vote -
Have French Language Option in Payment Links
There should be the option of having payment links that display in French. This is a legal requirement in Quebec of any commercial page having French, otherwise it is illegal in this province.
1 vote -
Barcode Printing
It would be awesome if Clover could create barcodes natively for inventory items— no third-party apps needed, select the inventory item and print the barcode on the label printer, so they can later scan it. Merchants could instantly print labels from Clover, saving time and simplifying inventory management. Seamless, fast, and fully integrated
1 vote -
Add/Attach Picture
Ability to add or attach pictures for appointments or within the Customer profile
1 voteThank you for submitting your Idea to UserVoice.
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Skip the dishes
Please integrate skip the dishes as well to the clover system same as uber eats and door dash (canada)
So that it auto accept the orders and all sales are at one place1 voteThank you for submitting your Idea to UserVoice.
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Reel invoices system
We urgently need a proper invoicing system link with the Clover inventory app, with:
Consecutive invoice numbers (no gaps, easy to track)
Tax ID integration (to comply with accounting requirements)
Customer ID for proper tracking
Easy search and history lookup by invoice number, customer ID, or item SKU
This is a critical feature for professional use and should be implemented.
1 vote -
inventory column save
The new layout is creating major problems:
Inventory Columns Not Saving
Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.Search Function Not Reliable
The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.…
1 voteThank you for submitting your Idea to UserVoice.
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