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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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45 results found

  1. this is not an option in the Virtual Terminal--only on Clover Go app

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  2. Merchant is looking for the option to print a receipt when processing a payment on the Clover VT. Right now, the VT only offers the option to email the receipt or skip it altogether. Additionally, adding the ability to add other email addresses to receive a carbon copy, rather than just the owner’s email in the Clover dashboard.

    3 votes

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  3. Move the option to create payment links to the virtual terminal screen. It doesn't make sense to have to go through a settings menu to create a URL or QR code payment link.

    2 votes

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  4. I need to be able to add files/images to payment receipts. I want to be able to add a qr code to the bottom part of all my receipts, so it can prompt my customers to go to a link. The only way I can somewhat do that now is if I put a link in the notes and my customers type it out on their devices letter by letter. I need to have them be able to scan it from their mobile devices (cameras) so it can take them to a link.

    2 votes

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  5. For a client to pay using the QR code for the hosted check out, please add a account/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?

    2 votes

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  6. For telephone purchases/payments, we would like the ability to pull/select from the Items list in the Clover Terminal into the New Sale on the Virtual Terminal. Should be able to show itemized list and total sale in the receipt sent to customer. Currently we can only enter a total sale amount, with a "Note for item or service" in a text box.

    9 votes

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  7. I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.

    2 votes

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  8. The Clover Virtual terminal should allow invoices to be closed out as paid in cash or check. When one of my businesses sends an invoice, they do not know what payment type the customer will want to use. I should not have to maintain two invoicing systems, and your invoicing system does not allow me to manage it properly.

    22 votes

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  9. Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  10. Invoice sent to

    — —

    Scheduled for

    Wednesday, May 14, 2025

    Payment due by

    Our Merchant would like the 21 & 45 due by added

    1 vote

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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  11. I need the business name and any notes/comments from the client added to the notification

    2 votes

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  12. We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.

    1 vote

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  13. Allow for you to remove access to take payments on Virtual Terminal or separate out the invoicing section. This will make the system more PCI Compliant in relation to invoicing where you aren't enter credit card information on your keyboard.

    4 votes

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  14. We were Moneris clients until recently, Moneris emailed receipt allowed you to add information like invoice numbers contained in the payment. Many of our clients have multiple locations and use one card to pay all of them. without that information they have to call or write us for help to reconcile the payment.....it creates more work for no reason. It would be useful to add a field for a string of a few characters.

    1 vote

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    Started  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  15. merchant would like the VT to use and store TA tokens because they export the authorizations and run them through an API.

    1 vote

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    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  16. Please allow keyed refunds in the clover dashboard virtual terminal. If the original sale is not allowing a refund, then I have to get the whole card number and key in the refund, however, I can't do that in the Clover virtual terminal. In the Vterm, the options are "Take payment" "Pre-authorization" "Invoice" "Card verification" "Recurring payment." Please add "issue refund" to these options.

    3 votes

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  17. I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.

    2 votes

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  18. Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.

    2 votes

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  19. It would be helpful when creating a QR code or Payment link if the customer can choose the number of items they are purchasing. For example, a non profit is selling tickets for thier Gala. The customer can purchase more than one ticket however there is no way today that they can select the number of tickets being purchased. Is that something that we can add?

    2 votes

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  20. Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote

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