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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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45 results found

  1. ACH on Clover Payment Links - Option to Remove "DUAL ID" (Driver License) if Approved by Risk

    This is possible now to remove the ID portion of a ACH via a Clover Payment Link Hosted Check Out page, if Risk Approves. (Interested? Check with Channel Support for proper form, etc.). However, currently Clover does not provide the option to remove the ID REQUIRED section when the RIsk approval is granted. It sounds like we would need Clover to write code to enable that ID REQUIREMENT section to be optional (for those that KNOW their clients, etc.). Thank you for 'listening'!

    1 vote

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    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
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  2. Add TeleCheck Decline Reason Code

    For clients using TeleCheck ICA on Clover, we need to provide a decline code for failed transactions. My client McCoy's used Payeezy for TeleCheck, and they were able to see the decline codes in Payeezy. Since they converted to Clover Gateway, they can no longer view these decline codes in the Dashboard. This is a critical loss of function they really need to manage their customer service experience.

    3 votes

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  3. I would like the qr codes on the payment receipt to accept both android and iphone users.

    I would like to be able to accept payments from both iphone and android when using QR codes. It is very odd to have to inform the customers that if they want to use this convenient feature it is limited to only one type of smartphone. We are in a Lake Tahoe and we see a ton of tourists. Having to explain this is very redundant and sometimes very challenging when not everyone speaks English. Please update!! Thank you

    3 votes

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  4. virtual terminal

    Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.

    2 votes

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  5. virtual terminal

    Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.

    2 votes

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