86 results found
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Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
9 votes -
Round Total to Nearest Nickel
Banks are notifying use they will no longer be carrying pennies. We need to have the POS round the total to the nearest nickel for cash transactions.
7 votesThank you for submitting your Idea to UserVoice.
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Limit Cash Transactions for employees
Merchant would like to limit who has access to do cash transactions in the employees app so not every employee can use cash drawer. The only option now is to limit the register or dining app which makes it so employees cannot do any transactions. But merchant wants the option to limit cash transactions so if the cash drawer is being used, it would have the option to require a manager passcode.
4 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
3 votesThank you for submitting your Idea to UserVoice.
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Allow admins to reassign sales by employee
I had an employee pickup a terminal that was still logged in by the previous staff who was using the terminal. As such, the employee's sale was lodged under the wrong user.
Currently, there is no way that I can reassign that sale to the correct users. Please grant admins the ability to reassign the sale to the correct employee.
7 votesThank you for submitting your Idea to UserVoice.
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Clover compact reprint
The Compact Compact does not have a reprint button. If you run out of paper while processing a transaction and need to reprint a receipt it can’t be done. This function is a must as all the other Clover family devices can reprint receipts.
5 votesThank you for submitting your Idea to UserVoice.
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Payment Receipt
Instead of "Hey, Your payment has been received" would you please change the wording to a more professional message such as "Thank you, Your payment has been received."
8 votes -
Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
2 votesThank you for submitting your Idea to UserVoice.
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Enable itemized line item export from the Orders report in the Sales Activity section
Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.
5 votesThank you for submitting your Idea to UserVoice.
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Create a tender that acts like cash.
Create another tender that acts like cash. Have the option to have predefined amounts, with the ability to add custom amount.
One that doesn't just zero out the amount.
1 voteThank you for submitting your Idea to UserVoice.
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Second Invoice Reminder
I often need to send second or even third reminder before invoices are paid. It would be so helpful if multiple reminders could be sent instead of having to create a whole new invoice for a second reminder...or more.
2 votes -
Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
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Allow employees to create payment links
Recently there has been an update which took away employee access to be able to create a payment link and now only admins can create a payment link. This is very inconvenient as a lot of offices want several employees to be able to create and send a payment link to a patient/costumer and it is not reasonable to make every employee an admin on the software. Please bring back the ability for employee roles to be able to create a payment link.
1 voteThank you for submitting your Idea to UserVoice.
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Tap Use on CloverGo app for Android
For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.
4 votesThank you for submitting your Idea to UserVoice.
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QR Code / Taxes
When using a QR to pay, it would help to have sales tax to be collected and the option for customers to leave a tip.
When you receive a sale through email from a customer is shows the "sales tax $0.00 dollars collected every time, however there is no option to add this to the QR code settings. Misleading and disappointed.
1 voteThank you for submitting your Idea to UserVoice.
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Skip CVV
Please re-add the option to skip CVV for all the Clover devices. Merchant services can't provide the CVV or the billing address of the customers. And "we" the merchants don't have any contact information for must of the customers that we provide goods/services to, for its not apart of our operations to retrieve that information.
1 voteThank you for submitting your Idea to UserVoice.
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Assign Cash Drawer to Specific User
For accountability purposes, all other POS systems allow you to assign the cash drawer to yourself when you start your shift so that it will only open for your login. Others can still use the terminal for transactions, but if they hit cash as a payment method the drawer will not open for them, ensuring no one else has access to your assign cash bank. At the end of your shift, you unassign the drawer from your login so whoever is coming on after you can put their bank in the drawer and do the same. This is a basic…
7 votes -
round amound when paying with cash
For cash payments, we have found that prices are not rounded.
For example, a purchase of $1.27 rounded up to $1.30 or
When refunding, instead of $3.02, round up to $3 or instead of $2.78, round up to $2.80.
This worked very well on our old cash register system.
6 votes -
Level 3 data on HCO and Card present
Add the option to add or calculate and send L3 data on devices and in Hosted Checkout options
1 voteThanks for reaching out. Details required for L3 have to be entered by the merchant. In addition, Card present qualifies for the better interchange rates.
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Mass Edit Capability of URLs Needed for Payment Links
Once a Payment Link is created the dashboard kept freezing up and error populates that the page is having a problem and try to come back later or This page is not responding. Clover stated this is due to large amount of URL's not being deleted over time. An enhancement is needed to allow mass edit capability to delete URLs since currently you can only delete 1 URL at a time and it takes about 20+ seconds to complete each one. This merchant had thousands of URLs, so it is very daunting and a time-consuming task.
1 vote
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