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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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159 results found

  1. Support split payments on Clover Go. I see there is also a feature in the works to allow Gift Cards on Clover Go, and this will be critical to ship with that since Gift Cards often do not cover the whole transaction balance.

    2 votes

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  2. Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.

    8 votes

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  3. Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.

    2 votes

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  4. Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.

    4 votes

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  5. For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )

    2 votes

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  6. It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.

    This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.

    2 votes

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  7. I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!

    3 votes

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  8. Merchants would like the ability to perform manual closeout from the Clover Go application

    2 votes

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  9. Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.

    14 votes

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  10. A few of our nonprofit organization clients are currently accepting donations through Clover while also using another service, which allows donors to quickly make preset donation amounts using a card reader.
    They would like to explore whether Clover offers a similar solution so that all of their payment processing can remain under one platform, with Clover serving as their primary processor.

    2 votes

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  11. We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
    The only way to achieve this now is to email the invoice, which is not convenient.

    Any plans to add this text feature soon?

    Thank you!

    4 votes

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    Planned  ·  0 comments  ·  Other  ·  Admin →
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  12. It would be nice if there was a way of passing parameters in the payment link and having the customer see that information in the page that they are presented with. An example might be passing merchant-id, invoice and payment amount.
    for example; https://clover.ca/{merchant-id}/?i={invoice}&a={amount}
    and, of course any variables could be encrypted for security purposes - either individually or collectively

    2 votes

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  13. It would be nice to see (1) if a receipt was emailed or texted in the transaction details and (2) partial details of the phone or email. I DON'T think email addresses and phone numbers should be fully visible for privacy reasons.

    Example: Receipt emailed to ji****@gmail.com at 11:10:54 26/05/2026.

    Reasons: To ensure that a receipt was sent, and stop duplicate sending of receipts. To help answer customer questions if they ask how and when it was sent. Transparency for management supervision of tasks completed.

    2 votes

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  14. Assign Tender Types Per Role - Employee, Manager, Admin should be have the ability to select tender types based on assignment of role. For example A tender Type called " Rewards Program" only for manager and admin role use it however tagged with a non-revenue so it doesn't add to the gross sales.

    2 votes

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  15. Merchant would like the ability to hide the phone number from receipts. Currently, adding an invalid phone number works for a few weeks then it reverts back to the phone number on file. Merchant wants the address visible but not the phone number

    1 vote

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  16. Currently, you can purchase a giftcard which counts towards your rewards points on your customer account.

    You can also purchase things with a giftcard which counts towards your rewards points on your customer account.

    This causes customers to 'double dip' on rewards.

    Request to prevent this:

    Allow certain items to be checked as 'will not accumulate rewards points' and thus do not accumulate points

    Allow giftcards to be able to toggle on/off whether or not purchasing them accrues rewards points

    Allow tender types to be toggled on/off whether using them accrues rewards points

    2 votes

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  17. I use a 3rd party company as my contact, CC payment, gift card usage. I use them well in store for payments. I see now, on the Clover customer app there is a Gift Card payment option. I attempted to use one of m current gift cards and could not. Called Clover direct and they said Clover Gift Cards only. I should be able to use the 3rd party gift cards for online /app ordering since it’s able to be used in the store. I prefer not to have to purchase all new Clover gift cards and then advertise to…

    1 vote

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  18. Owners frequently delegate this duty to managers who are added in Clover as an Admin or Manager and there should be a permission to allow access to disputes, chargebacks for these roles

    5 votes

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  19. Surcharge needs to easily viewable in the Transactions tab. Currently, you have to go into each individual transaction detail to view the surcharge amount, or download a CSV. This creates a lot of extra work for merchants.

    2 votes

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  20. Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.

    2 votes

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