170 results found
-
Clover ACH Direct vs. Telecheck
With Telecheck converting to Clover ACH, the fee jump is too high. Currently, Telecheck is $ **** /transaction. This transition to **** % and $ **** is not fair to the merchant. Please reconsider.
2 votes -
Split payments on Clover Go
Support split payments on Clover Go. I see there is also a feature in the works to allow Gift Cards on Clover Go, and this will be critical to ship with that since Gift Cards often do not cover the whole transaction balance.
2 votesThank you for submitting your Idea to UserVoice.
-
Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
8 votesThank you for submitting your Idea to UserVoice.
-
Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
5 votesThank you for submitting your Idea to UserVoice.
-
Dashboard Sales Activity needs to have Transaction ID added back
The Transaction Report on the Dashboard does not have an option to show the Transaction ID. This is needed information so that Merchants can tell at a glance when a transaction is missing and will be able to determine from where. Exporting only works if the end user has Excel, otherwise is a block of information in the .csv file that is unreadable when searching to be sure all transactions are accounted for. Please either add the Transaction ID back to the report or provide a way to display this as an optional column.
2 votes -
UI for Reporting Needs Improvement
ello, you all just did a update . Now when we try to pull the reports from the previous day it is all over. the 3% is added to the total. you have to search for the 3% total. Then you cant even print the report land scape or portrait it does come into the printable page. So i have to screen print the 3% and total. Do not like the update. Would like to go back to old Version.
Thank you
Huntley Ford/old orchard Nissan2 votes -
Allow disabling of receipt emails
We have our own emails that we prefer from our CRM, but there is no way to stop the Clover receipt emails from also going out. Should be able to disable them for transactions on POS terminals and transactions on hosted checkout.
1 voteThank you for submitting your Idea to UserVoice.
-
Automatically print 2nd copy of payment receipt
Many merchants using Payments Only ask me if it's possible to configure their device to automatically print two copies of their payment receipts. Although the first payment receipt will print automatically, unfortunately, there is no way for the second copy to do so.
The current work-around is to manually press the "Print" button immediately after the first copy comes out. This may seem like a simple-enough solution, but employees will occasionally forget to press print, thus increasing the reconciliation workload for their accountant/manager.
Cross-checking third-party POS software with Clover's physical payment receipts is a more traditional approach to reconciliation, but…
4 votesThank you for submitting your Idea to UserVoice.
-
Bring invoice information back to the transaction page
Clover Payments Transactions report is now missing the custom field we created on transaction report. We used this field to help identify patient invoices.
1 voteThank you for submitting your Idea to UserVoice.
-
Add Wallet Pass for Apple Pay and Google Pay Wallets
Need to have capability for Wallet Pass to Initiate Rewards and Redeem Rewards directly from Clover POS Rewards Program. Business can be added to Apple and Google Wallets so clientele who use those wallets can see the business and handle Rewards through this capability.
2 votesThank you for submitting your Idea to UserVoice.
-
Pay by bank - NSF Rejects
Update the invoice payment status for pay-by-bank transactions to reflect the actual status. A NSF reject does not change the status from paid.
1 voteThank you for submitting your Idea to UserVoice.
-
Online Ordering Receipt Protection against chargebacks
Hi-
For online ordering, customers usually handkey the cc information and billing zip code. However, the proof of zip code verification is not printed on the clover payment receipt. Merchants need this proof to provide to chargeback department. Please add this on the receipt and any other proof to help merchants win chargebacks specifically for clover online ordering.
Thank you.
1 voteThank you for submitting your Idea to UserVoice.
-
Select what email receives payment link notifications
Currently, only the owner is able to receive an email notification when a payment is made from their payment link. Merchants have requested the option to select what email the notification is sent to and allow for more than one email address to be included.
18 votes -
Manual Closeout in Canada
Need to be able to do a manual closeout in Canada, its crucial to for this to align with our computer program's Days end.
1 voteDue to the way in which the Canadian acquiring system functions, this is not possible.
-
Show fees separately on receipt
Allow the tip and additional fees to come up separately on the receipt for example debit fee and delivery fee.
1 voteThank you for submitting your Idea to UserVoice.
-
Change Due needs to be more visible
When paying with cash, the change due used to reflect in big letters and numbers across the screen. After a previous update, the change now only shows for a few seconds at the bottom of the screen in tiny writing. Can we please make the change reflect in big writing again?
When in a busy restaurant, it is easy to miss the change pop up at the bottom, and you just don't have the time to go back in every time to find the transaction and review it. This would be much appreciated.
1 voteThank you for submitting your Idea to UserVoice.
-
Quick Cash Tender Buttons
When a customer is paying with cash, the Quick Cash Tender buttons should display $5, $10, and $20. Following a recent update, the $20 button is replaced with a $15 option for transactions under $10.
While I understand the reasoning behind adding a $15 option, it does not make much practical sense. For example, if a customer's total is $7, it would be unusual for them to pay with both a $10 and a $5 bill. In most cases, a customer is more likely to hand the cashier a $20 bill.
The $20 Quick Cash Tender option should always remain…
1 vote -
Healthcare Service - Customizable payment info Fields
For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )
2 votesThank you for submitting your Idea to UserVoice.
-
View Offline Payments via Web Portal
It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.
This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.
2 votesThank you for submitting your Idea to UserVoice.
-
Ability to remove website link on receipt
On the receipt link customers get sent, on viewing that receipt a website is listed as www.none.com if you do not have a website. I recently called and asked to have that line removed and was told that was not possible. We are in a small town and do not need a website to conduct our business. Most people find us by online search or word of mouth. I would very much like the OPTION to be able to remove that line. Please consider
1 voteThank you for submitting your Idea to UserVoice.
- Don't see your idea?