41 results found
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Invoice Preview
Requested a preview of the customer facing invoice that is send via email before sending to the customer.
1 voteThank you for submitting your Idea to UserVoice.
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Save card on file request
Please consider adding a feature that allows merchants to request “card on file” authorization directly from customers. For example:
When we send a payment request or invoice, customers could have the option to check a box to securely save their card for future payments.
Alternatively, add a dedicated “request card on file” link or button we can send via email/SMS, so customers can enter their card details securely without us having to collect them by phone.
This would make it far more convenient for both merchants and customers, and streamline recurring or variable billing.
1 vote -
Invoice Attachments
We would like to include photos or documents that would be sent with an Invoice as an attachment on the email. There should be a section to upload an Attachment file from a link or to browse our computer for the wanted file(s).
I see this done frequently with Quickbooks and other processing companies.
2 votes -
Customizable Field for Hosted Payment Page
The Hosted Payment Page needs to give the merchant the ability to add one or more customizable fields for the customer to input information into. For example, we have merchants who need to collect invoice numbers to match payments to the correct sale.
2 votes -
invoice
The issue I’m running into is that I’d like to send invoices to customers that clearly list the actual items purchased, rather than only showing a subtotal and tax amount.
It's critical to improve our customer communication and record-keeping.
Thanks again for your time and support.
1 vote -
Customer CC Info
When we are creating payment plans or recurring payments in the virtual terminal, it forces us to add the customer credit card information by phone with the customer… We should have the ability to create the payment plan, Send them the recurring invoice, and they input the card information themselves when they receive the link. And that should activate the plan once they submit that info we shouldn’t have to manually input credit card information over the phone and then send them the link. Can this be changed?
1 vote -
Add Fee as well as Sales tax via invoicing
this is not an option in the Virtual Terminal--only on Clover Go app
1 vote -
duplicate invoice
The invoice platform should allow to delete a duplicate invoices without sending notification to the customer. Currently the only way to remove a duplicate is by cancelling the invoice and the customer receives notification.
1 voteThank you for submitting your Idea to UserVoice.
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Recurring Payments through Hosted Payment Page (especially for non-profits)
The Hosted Payment Page should allow consumers to check a box or something like that to make the payment recurring. This will be especially useful for non-profits collecting donations. Many non-profit donation services offer this and if Clover could do it I can offer it as an alternative.
1 vote -
invoice
This is extremely important and functional. When creating an invoice on the dashboard it is important to be able to attach the items that are being sold to the invoice and once sold they be deducted from inventory count.
2 votesThank you for submitting your Idea to UserVoice.
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Carbon Copy Receipts for Virtual Terminal
On the Virtual Terminal, within the Clover Dashboard, you can choose to have a carbon copy emailed to the primary "owner" email address. I think it would be useful to be able to choose an email address where carbon copy receipts are sent to. For example, a business would like the carbon copy email to Accounts Receivable. The owners of businesses don't always track every transaction!
1 voteThank you for submitting your Idea to UserVoice.
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Why has the email address changed on the email receipts that we get?
We used to get the email address from the customer on the email receipt that we get from you. Two months it stopped showing up there. How can we get that function turned back on?
1 voteThank you for submitting your Idea to UserVoice.
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Change the default receipt salutation
Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?
1 voteThank you for submitting your Idea to UserVoice.
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Payment due by 21 & 45 days
Invoice sent to
— —
Scheduled for
Wednesday, May 14, 2025
Payment due by
Our Merchant would like the 21 & 45 due by added
1 voteThank you for submitting your Idea to UserVoice.
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Remove second language on Invoices
We are a business that doesn't have french language support. Additionally all of our customers are English speaking. We would like to have the option to remove the French that is automatically added to our e-invoices that are coming from the virtual terminal.
1 vote -
Easier Access to Creating Payment Links
Move the option to create payment links to the virtual terminal screen. It doesn't make sense to have to go through a settings menu to create a URL or QR code payment link.
2 votes -
Adding files to payment receipts
I need to be able to add files/images to payment receipts. I want to be able to add a qr code to the bottom part of all my receipts, so it can prompt my customers to go to a link. The only way I can somewhat do that now is if I put a link in the notes and my customers type it out on their devices letter by letter. I need to have them be able to scan it from their mobile devices (cameras) so it can take them to a link.
2 votes -
Delete Expired Invoices
When an invoice is expired there is no option to delete it. Even support can't delete it. Annoying how I can delete any other invoice, but for some reason the invoices that should be canceled / deleted can't be so I'm not stuck with a certain unpaid balance forever
8 votes -
Account number
For a client to pay using the QR code for the hosted check out, please add a account/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?
2 votes -
Custom fields - Hosted Payments Page Enhancements
Is there an update on adding custom fields to the HPP? The support site indicated this enhancement would be coming Q3/Q4 2024, so just checking on the status. At a minimum, the ability to add an "invoice number" field (like what's on the VT) would allow more flexibility for many merchants. Thank you!
15 votes
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