131 results found
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Register Main Screen Total Sales Privacy
Once the register is unlocked, the home page should display ONLY the APPs downloaded. Remove the right side information that displays (MID,TOTAL SALES INFORMATION).
1 voteThank you for submitting your Idea to UserVoice.
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Inventory/itemsStart
Starter plan should really have some kind of basic inventory or item inclusion. i lose so many deals because other pos systems have free ability to add an item with a basic price.
1 vote -
When a transaction fails the text says "contact us" but didn't say how
When a transaction didn't succeed or fail it just gives some "check your email in ten minutes or contact us" but the page doesn't say how to contact clover. The page should clearly say how to contact people who can help.
1 voteThank you for submitting your Idea to UserVoice.
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Email addresses
I would like to see the ability to retrieve an email address of someone who donates to us. It is great way to build my supporter database.
1 voteThank you for submitting your Idea to UserVoice.
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Non-Profit perks
Others systems are charging 1.99% for charity for registered 501c3s. This is almost impossible to compete with. If it is possible to create some sort of a program to compete with this, it would be excellent.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to send invoices/payment request links via text/SMS
We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
The only way to achieve this now is to email the invoice, which is not convenient.Any plans to add this text feature soon?
Thank you!
3 votes -
Receipt length needs to be customizable
Currently, the emailed/texted receipts are over one page, which causes issues with printing. Clover should allow the merchant to remove extra space in the receipt or remove certain fields (I understand some fields should not be removed, but there should be more options). There is a lot of empty space on the receipts that can be removed.
This can apply to printed receipts from Clover hardware as well. That is one of our #1 complaints that the receipt is very long. Allow merchants to remove extra space/extra fields.
1 voteThank you for submitting your Idea to UserVoice.
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Automatic Email Receipt
We would like all transactions processed through our CloverGo units to be e-mailed to our Accounts Receivable e-mail address in the office regardless of how (or if) the customer chooses to receive their receipt. This should happen in the background without the employee even thinking about having to click a button or check a box. This should be an account setting or optionally an employee setting.
2 votesThank you for submitting your Idea to UserVoice.
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Add Venmo/Paypal option on Invoices/Links
Add the QR code or link for Paypal/Venmo to invoices or payment links or even hosted checkout.
6 votesThank you for submitting your Idea to UserVoice.
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Clover for Fleet Cards
Allow feet card payments such as WEX on Clover devices.
1 voteThank you for submitting your Idea to UserVoice.
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Retrievals
Merchants cannot respond to retrieval requests thru Clover even though the merchant gets a Clover email that they have a certain amount of time to respond to what the email makes it seem is a Chargeback. Either stop merchants from getting these emails to respond when they can't OR add the functionality to respond to Retrieval Requests in Clover like Chargebacks.
2 votesThank you for submitting your Idea to UserVoice.
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Descriptive declines
Declines should show the native network response on the Clover dashboard so merchants can know why a payment declined. Ideally, the decline reason should also show on the hosted checkout at time of sale.
This includes Telecheck declines: currently, some Telecheck declines do not even show up on the dashboard at all. This leads people to believe that there is a front-end error instead of a decline.
Having detailed decline descriptions pulling from the native network response code would help in troubleshooting declines immensely.2 votesThank you for submitting your Idea to UserVoice.
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Dashboard (default merchant)
We have several merchants who moved their processing to us for improved service. Many of them previously used Clover, and when the owner logs into the dashboard, they are automatically taken to their old, closed Clover account from their prior processor. It would be helpful if the system offered a selection screen before redirecting to the dashboard, or allowed the user to set a preferred default account upon login.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to remove Digital Payments HCO/Payment Link
Ability to remove digital payments (Google/Samsung/Paze) from HCO. These payment types do not allow for the customer to enter mandatory fields that have been set by Merchant. It buy passes the field requirements.
2 votesThank you for submitting your Idea to UserVoice.
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Need to be able to send an invoice to another email other than original email
We need to be able to send an invoice to another email other than original email WITHOUT creating a new invoice number. For accounting purposes, this new invoice number can create a nightmare.
2 votesThank you for submitting your Idea to UserVoice.
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Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
3 votesThank you for submitting your Idea to UserVoice.
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Email Notification for Every Transaction in Clover
The merchant needs a feature in Clover to receive email notifications for every transaction (both card and virtual terminal) to the registered email.
1 vote -
Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
2 votesThank you for submitting your Idea to UserVoice.
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negative payouts
The need for a system to pay out lottery winnings is a must. The app available for negative payouts does not show on the receipt. We need a way to allow, even the possibility of a partial payment using a added payment type of "Lotto Winnings"!
2 votesThank you for submitting your Idea to UserVoice.
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Enhanced Closeout reporting
Being able to click in to a closeout and see what transactions took place on that given day in the closeout app/dashboard. Today we go into transactions separately but would be ideal if the closeout could break out the exact transactions that make up the total.
2 votesThank you for submitting your Idea to UserVoice.
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