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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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131 results found

  1. Failed attempts should be removed from Unpaid balances if payment is subsequently collected.

    1 vote

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  2. This is possible now to remove the ID portion of a ACH via a Clover Payment Link Hosted Check Out page, if Risk Approves. (Interested? Check with Channel Support for proper form, etc.). However, currently Clover does not provide the option to remove the ID REQUIRED section when the RIsk approval is granted. It sounds like we would need Clover to write code to enable that ID REQUIREMENT section to be optional (for those that KNOW their clients, etc.). Thank you for 'listening'!

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  3. The Clover Disputes page should offer merchants the ability to not pursue an arbitration filing in the event their chargeback dispute is rejected. Fiserv's existing Dispute Manager tool offers this, but Clover does not. Losing arbitration comes with fees of up to $500, and it is unfair to force every dispute to carry that risk when the means to avoid this risk already exist.

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  4. Allow me to customize card reader time out, current timeout period is too short for me.

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  5. I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.

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  6. Will there eventually be a way to pre approve an online order (Accept/Decline)?

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  7. It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.

    I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  8. Recurring Payments should allow for customer tagging with a user defined identifier that would display both on the invoice ledger and transaction ledger. In addition it should be a sortable column. Also the Customer Name should also be a sortable column.

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  9. Reimplement CareCredit for Healthcare Businesses

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  10. Need to be able to apply a dollar amount discount to the entire tab rather than to each item. For example, in our MediSpa we have a client how is administered 18 units of Botox. Each unit price is $11. We want to give a $25 discount.
    How can it be done??

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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  11. create a QR code associated with a general discount for some clients. For example, I want my local clients to have a discount when they show their QR code

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    Under Review  ·  0 comments  ·  Discounts  ·  Admin →
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