138 results found
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get rid of thanks for visiting screen
Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.
2 votesThank you for submitting your Idea to UserVoice.
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Update expiration date for recurring payments
Customers that already setup for recurring payments sometimes have an update on their credit card with a new expiration date only. There seems to be no way to apply the update without replacing the card. This requires to call the customer and acquire all of the card information. This is more time consuming that necessary for the customer and myself. This feature was available for Payeezy Gateway. Please consider making this available on Clover Virtual Terminal.
2 votesThank you for submitting your Idea to UserVoice.
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Recurring Payment Failure
Occasionally a customers recurring payment will fail for various reasons, ISF, expired card, etc.
I originally set up Clover to automatically email receipts when payments were processed.
I have had an issue with Clover sending receipts that make it appear as though a payment was processed successfully when it actually failed to process. This is an issue, a BIG ISSUE.
I haven't been able to turn off AUTOMATIC RECEIPTS, except to change each customer, individually.
CLOVER IS SO MUCH MORE DIFFICULT THAN PAYEEZY. I'm not sure that CLOVER is a good option for our business.2 votesThank you for submitting your Idea to UserVoice.
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Update Recurring payments
I hate that with Clover you can not update the recurring payments the day before the payment will be taken because it sends an invoice two days before the payment is due. It is not user friendly. I can not believe that there is not a way to print a report of failed recurring payments. I would take Payezz back in a second.
2 votesThank you for submitting your Idea to UserVoice.
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Can you charge the reoccurring early mornings and not sporadic at multiple times during the day
Former First Data user here. Can you charge the reoccurring early mornings and not sporadic at multiple times during the day? Would love for it to happen around 2-4am that way its already done when the business opens. Currently they start at 8-9am and end 9pm
2 votesThank you for submitting your Idea to UserVoice.
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customer can remove their card info from the profile, thus cancelling recurring transaction function = BAD IDEA
the recurring payment feature would be great except that the customer receipt gives them the option of removing their card information from their customer profile, thereby cancelling the whole process and making this a non-option for our equipment rental transactions.
2 votesThank you for submitting your Idea to UserVoice.
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Transaction number
Merchant would like transaction number to start at 00001 instead of 0000 or have option to set what number the transaction number starts with.
2 votesThank you for submitting your Idea to UserVoice.
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Add contactless capability to the Solo!!
Add Contactless capability to the Solo
2 votesThank you for submitting your Idea to UserVoice.
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Clover Go Tap to Pay
Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.
2 votesThank you for submitting your Idea to UserVoice.
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Printing a list of customers in a recurring plan
In PayEezy we could print a list of customers in each recurring plan. Is there a funtion to print these lists?
2 votesThank you for submitting your Idea to UserVoice.
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sale tax inclusion for payment plan
One reason to use the Clover more often would be to have a way to add the sale tax for the city in which the devices are being used without having to upgrade to a more expensive subscription. A threshold should be created to allow this feature for new and small businesses. A good example would be making more than 10,000 a month, taking you out of the free sales tax. However, many people who start new businesses don't have the income to upgrade to a more expensive subscription.
2 votesThank you for submitting your Idea to UserVoice.
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refund debit cards
Kevin, you say that FIserv will give approval to refund to a debit card, but I have searched site and called and no one knows what you are talking about. If you won't refund to a debit like every other retailer in the world...please add cash as an option. I don't want to do a manual transaction because it does not put the item back in to inventory. PLEASE RUSH THIS.
2 votesThank you for submitting your Idea to UserVoice.
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More Refund Flexibility
Need store credit option for item returns that do not qualify for a refund.
2 votesThank you for submitting your Idea to UserVoice.
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Custom fields - Hosted Payments Page Enhancements
Is there an update on adding custom fields to the HPP? The support site indicated this enhancement would be coming Q3/Q4 2024, so just checking on the status. At a minimum, the ability to add an "invoice number" field (like what's on the VT) would allow more flexibility for many merchants. Thank you!
1 voteThank you for submitting your Idea to UserVoice.
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Buy 2 get $x off
Is there a way to set up Clover POS so that when 2 items are scanned, a discount amount automatically get applied to the order?
Example: Red Bull is running a Promo, a single can of 8.4oz red bull sells for $2.99. If customer buys 2 cans of either of the same kind or different flavor, they would get $1 off; 2 for $5.
I know that Clover can offer customer discount where it can be applied at the register, but I don't want my employees to abuse this, and used it on something else that's not Red Bull. If…
1 voteThank you for submitting your Idea to UserVoice.
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Sales Tax on Exchanges
When a customer is exchanging an item of the same price, there should be a way to disable Sales Tax so that it is not re-added to the order. The customer already paid the sales tax when the original purchase was made. If tax is added to the exchange then the customer is paying same sales tax TWICE.
1 voteThank you for submitting your Idea to UserVoice.
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The ability to STOP or Remove (PENDING STATUS) in recurring Payments
If I have a client that has a payment due in 5 days, but they wish to pay today but their payment is on (pending status). I can't remove them from a pending status. I can remove the payment plan and delete it, and that payment will still be pending. I would have to charge them, leave the payment that's pending, only to return it. I need flexibility for my clients. Another client that had an extra recurring payment as error and because they were in (Pending Status) I could not stop the payment. I called Clover, and I was…
1 voteThank you for submitting your Idea to UserVoice.
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Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
1 voteThank you for submitting your Idea to UserVoice.
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Tipping on shortcut link
Hello,
In my business I'm using clover multiple times a day. With my service after each time we complete a service 99% of the time the customer give us gratuity. I started using the payment shortcut where I just text it to the client and they will pay at the end of my service via that link, can you please ask your app developer to add a Tip option for the shortcut link?
It's an easy fix, right underneath the "Enter Amount" they should add a "Tip" option as well. Thank you and hope this will be fixed soon!1 voteThank you for submitting your Idea to UserVoice.
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payment reminder emails
Hello, I have a client who would prefer to not have upcoming reminder emails sent to them. They only want an email sent when the card has been charged. There is not a way to turn this off in your system. It would be nice to have that option for my client.
1 voteThank you for submitting your Idea to UserVoice.
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